Liberty Tax Service

www.libertytax.com

Liberty Tax Service Interview Questions

Updated Nov 17, 2014
Updated Nov 17, 2014
49 Interview Reviews

Interview Experience

Interview Experience

68%
17%
14%

Getting an Interview

Getting an Interview

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12%

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Online Support Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Liberty Tax Service in November 2014.

    Interview Details

    I submitted my resume for this seasonal position and was offered an interview with both the assistant manager and manager of the online support department. The interview focused both on customer service and management skills. The environment appeared to be very laid back but focused.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online, brought in my resume, asked to speak with management, was able to answer some questions, have a 10-15 minute long conversation and was asked when I could start.

    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Tax Preparer Interview

    Anonymous Interview Candidate in Anaheim, CA
    Anonymous Interview Candidate in Anaheim, CA
    Application Details

    I applied in-person. The process took a dayinterviewed at Liberty Tax Service in October 2014.

    Interview Details

    they weren't as professional as I thought they were, the person that interview me didn't even asked me about myself, she just wanted to get to the point and tell me how her hiring process worked. $250 dollars for a week of classes. lady I'm there cause I need money not to give money . plus after the peak months it becomes seasonal. all in all waste of time.

    Interview Questions
    • most awkward question was that she wanted an answer there and now for the tax preparer position.   View Answer
    Reasons for Declining

    to expensive to start working there plus I need a full time job not a seasonal one

    Declined Offer
    Negative Experience
    Easy Interview
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  5.  

    Income Tax Preparer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Liberty Tax Service.

    Interview Details

    Because I was recommended by another employee, I only needed to complete an application and go in for an interview with the owner. I received great feedback right away and had my questions answered immediately.

    Interview Questions
    • The questions were expected, the most difficult for me was explaining how my past experience would be an advantage to the company.   Answer Question
    Negotiation Details
    Since it was seasonal, did not seem the time or place to negotiate except for time off for permanent work search.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Tax Preparer/Manager Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied in-person – interviewed at Liberty Tax Service.

    Interview Details

    The skills taught during a 10 week/60 hours class on "Basic Income Tax" gave me the knowledge to prepare Federal/State Income taxes. Because the majority of Liberty Tax offices are owned by franchise owners, they are very invested in the management of their own business. As a result, managers are willing to spend a lot of time helping you learn information and training you.

    Interview Questions
    • Why do you want to prepare Federal Income taxes?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Income Tax Preparer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There is a long tax class that has be taken which is a very good class and learning experience. Once you complete the class, you have an interview with the franchise owner. Once you successfully complete the interview, then you have to pass Level 1 to become a certified tax preparer. Once you pass the test, then you are hired.

    Interview Questions
    Accepted Offer
  8.  

    Tax Preparer Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied in-person. The process took 3 daysinterviewed at Liberty Tax Service.

    Interview Details

    There wasn't really an interview process. I just took a rapid tax course (3 days) and after those 3 days the store manager made an offer to the individuals she thought would be an asset to her store. I wish I would have taken the 6 or 8 week course.

    Interview Questions
    Accepted Offer
  9. 1 person found this helpful  

    Income Tax Preparer Interview

    Anonymous Interview Candidate in East Orange, NJ
    Anonymous Interview Candidate in East Orange, NJ
    Interview Details

    You don't interview to work here. Around October they give an income tax preparation class, you can either pay for that class which is about 3 weeks and $150, or wait for their free rapid class which last for 3-4 days. At the end of the class they ask who wants to work for them, you tell them you would like to and then you take a test on the computer which certifies you to prepare taxes for people other than yourself. So if you want to work here, just take the class.

    Negotiation Details
    There is no negotiation. $10/hr is the only option.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Tax Peparer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2+ monthsinterviewed at Liberty Tax Service.

    Interview Details

    There isn't an interview. You finish the tax school, pass the level one test and the product test, get certified and show up.

    Interview Questions
    • Less a question and more a statement. The people aren't organized.   Answer Question
    Accepted Offer
  11.  

    Income Tax Preparer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Liberty Tax Service.

    Interview Details

    Simple interview, very straight forward. There were some behavior based questions, but not many. I had one phone interview and then one interview in person and the position was offered to me on the spot during the in person interview.

    Interview Questions
    • Asked about weaknesses and things I felt I needed to improve upon.   View Answer
    Accepted Offer

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