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Life Technologies Senior Customer Service Interview Questions & Reviews

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Senior Customer Service Interview

Senior Customer Service
Grand Island, NY

The process took a day - interviewed at Life Technologies in March 2012.

Interview Details – 2 hour long interview with 4 different people, after being contacted by talent
Rep. Waited to hear for 1 week then rep contacted to check in. Was told of possible
Decision in a few days- no call at all- weeks went by- no decision - no call-I contacted them to be told this- customer service lacking on their part- 2 more weeks pass-Finally get an email I was not chosen. Job
Sounded good, but their hiring staff has poor skills in keeping people informed of status after telling them they would. I would apply again if I saw something.

Interview Question – What would you do if a customer was upset   Answer Question

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