Life Time Fitness Member Services Team Member Interview Questions

Updated Apr 24, 2015
11 Interview Reviews

Interview Experience

Interview Experience

30%
50%
20%

Getting an Interview

Getting an Interview

70%
30%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

11 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Member Services Team Member Interview

Anonymous Interview Candidate
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took 5 daysinterviewed at Life Time Fitness.

Interview

Two interviews one with department head and one with GM. Both interviews were face to face and pretty easy. A couple days after interviews i received a email saying i got the job.

Interview Questions

Other Interview Reviews for Life Time Fitness

  1.  

    Member Services Team Member Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Life Time Fitness in January 2015.

    Interview

    They called me after i submitted my resume online and then asked me a few questions and invited me for an interview at the office. During the interview they asked me many different customer services questions and told me about what they expected at the job.

    Interview Questions

    • Tell me about a time you had a problem and what you did to resolve it?   Answer Question
  2.  

    Member Services Team Member Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    I've been on both sides of the interview process, so I know that it can take a long time to get the initial reach out, since they hire on a revolving as-neeeded basis. The clubs I worked at were very picky about the candidates that they contacted, so make sure your application isn't just a churn-and-burn one that you've sent out to a million different places. Research the company, and only apply if you are serious about customer service, not just some summer job that you'll be at for 3 months. Plan to have actual experiences ready for the interview, not just "I would" or "I think" scenarios.

    Interview Questions

    • Why do you want to work for LTF? (Really think about this and answer truthfully!)   Answer Question

    Negotiation

    The pay scale has some flexibility, but not much.

  3.  

    Member Services Team Member Interview

    Anonymous Employee in Eagan, MN
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Life Time Fitness (Eagan, MN) in June 2014.

    Interview

    Applied online and stopped in to talk to Hiring Manager after about a week and a half. She said they were reviewing applications and would call me to set up an interview in a few days. She called about a week later to do a pre-screen phone interview.

    Interview Questions

    • None. They ask you to memorize their Vision & Mission Statements but everything else is pretty straight forward.   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Member Services Team Member Interview

    Anonymous Interview Candidate in Fairfax, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Life Time Fitness (Fairfax, VA) in April 2014.

    Interview

    Manager and General manager were very nice. Interview was fast paced and mostly asked questions based on past work experience. It helps to know the company mission and vision by heart.

    Interview Questions

  6.  

    Member Services Team Member Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Life Time Fitness in February 2014.

    Interview

    You are emailed back almost immediately if they don't want you. if you're appealing in your submissions you are called for a phone screening to see if you're worth an interview. If you don't suit a resume they won't even open your application. You are then called in for an interview that's pretty scenario based and if you nail that one then you will be called into the interview with the general manager to recite the mission and vision

    Interview Questions

    • Most difficult question honestly is the simplest one like "describe a time when..." because you have to sit there for a second and kind of film through your life to find a decent answer   Answer Question

    Negotiation

    nothing is negotiable at first

  7. Helpful (1)  

    Member Services Team Member Interview

    Anonymous Interview Candidate in Beachwood, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Life Time Fitness (Beachwood, OH) in December 2013.

    Interview

    DH called me to setup an interview. Went to the interview and nailed it. She then emailed me all of the forms that needed to signed such as the background check. The day after the interview, I had a 1:1 interview with the Head MEA. nailed it. got a phone call the next day and was hired.

    Interview Questions

    • Name a time when you were extremely busy with multiple tasks ahead. How did you go about achieving ultimate customer satisfaction?   Answer Question

    Negotiation

    There wasn't one.

  8. Helpful (1)  

    Member Services Team Member Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Life Time Fitness.

    Interview

    in order to schedule an interview, I repeatedly called the front desk reception and visited the Lifetime Athletic, Life Time Fitness, location in order speak with the hiring manager. On my third visit, I was able to speak with the hiring manager and was interviewed on the spot. I was offered the job 20 minutes after and officially hired a week later.

    Interview Questions

    • You are playing basketball with a group of children when one child hits another. How do you respond?   1 Answer

    Negotiation

    none

  9. Helpful (3)  

    Member Services Team Member Interview

    Anonymous Interview Candidate in Troy, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Life Time Fitness (Troy, MI) in July 2013.

    Interview

    Initial communication by phone with Department Head. We arranged an interview within the week.

    The first interview was at the gym on a Friday with the Department Head. She basically read questions off a script, never wrote anything down. I got the distinct impression this was all a formality. She was very nice but didn't seem to care very much if I would actually be good at the job or not. She invited me back at the end of the interview for a second interview with the General Manager the following Monday. She gave me a piece of paper that had the company's Vision and Mission printed on it, and also our departmental Vision and Mission. She told me to memorize these because I would probably need to know them for the second interview.

    The second interview was supposed to be on the Monday with the GM, but he didn't bother to show up for it (something, I learned later, was pretty standard there). Instead, I interviewed with the sales manager. The interview consisted of the following quetions:
    What is LifeTime Fitness' Vision? What does it mean to you?
    What is LifeTime Fitness' Mission? What does it mean to you?
    That was all. I was sent to the lobby to wait and found out that day I was hired, because I had memorized those two things. That is the sole basis upon which I was hired.

    Interview Questions

    • You are required to know the company's vision and mission by heard for your second interview. If you don't know them, you *will not* get a job. Guaranteed.   Answer Question

    Negotiation

    There was no negotiation. The job is minimum wage, and they have ridiculous scheduling practices. The up side is you are paid by the minute, so as long as you clock in and clock out on time, you'll be paid for your full shift regardless of any other circumstances (ie: they don't try to rip you off by asking you to come early or stay a few minutes late without pay).

  10.  

    Member Services Team Member Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Life Time Fitness (Indianapolis, IN) in March 2011.

    Interview

    Apply on-line multiple times, wait for an e-mail or phone call. Have multiple interviews with different levels of management, background checks, corporate approval all in all takes about 2 months to start your first day.

    Negotiation

    None, minimum wage, take it or leave it.

Work at Life Time Fitness? Share Your Experiences

Life Time Fitness

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.