Lincare Holdings Customer Service Representative Interview Questions

Updated Jun 30, 2015
9 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in Birmingham, AL
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 2 weeksinterviewed at Lincare Holdings (Birmingham, AL) in June 2015.

Interview

After sending in my Resume I got a call a day later for a interview with the office with the Owner/Manager? not sure of her title. It was easy. No hard questions my resume was very thoural. I was explained the job and benefits and office procedures, received a packet to fill out and was set up to get a TB test and drug screen on Wednesday. The following Monday my references were called.

Interview Questions

  • It was more a conversation then real question. I immediately felt comfortable.   Answer Question

Other Interview Reviews for Lincare Holdings

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Beaumont, TX
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took a weekinterviewed at Lincare Holdings (Beaumont, TX).

    Interview

    Asked basic questions, didn't acknowledge multiple different things. Very shady, and more worried about having someone to cover their mistakes then having someone to do the job right. Doesn't have the desire to clean house and make it a better working environment, just worried about themselves. The employees that have been working there were horrible at making you feel welcomed. They were negative about the whole process.

    Interview Questions

    • Nothing. There were hardly any questions at all.
      " if you have my back, I've got yours" was the statement made to me
       
      Answer Question

    Negotiation

    $11.00 and it's a deal.

  2. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 weeksinterviewed at Lincare Holdings.

    Interview

    2 Interviews, one with the center manager, and then one with the area manager that will only be scheduled when they come down from out of town. Then there's a drug test, and a background ran, must have good resume, and an application completed.

    Interview Questions

    Negotiation

    They wanted to give me 10.00 and hour, but once I was aware of the duties I requested more. We could only get to 11.00, the job was worth more. I worked 140-150 hours every paycheck, and it still was not enough. I took on the MANAGERS duties as well.

  3.  

    Customer Service Representative Interview

    Anonymous Employee in Athens, GA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Lincare Holdings (Athens, GA) in January 2014.

    Interview

    Applied online, was called the next day for an interview the following day. It was a very strange interview to say the least, the Center Manager interviewing me didn't have my resume printed off or any prepared questions like a typical interview. I was asked to tell her about myself and my work history. Then asked when I could start, I told her my availability and she said she had a few more interviews but would be in touch with me. I never heard back from them and left 2 messages before I finally got in touch with the Center Manager, only to find out the position was filled. I was told I was the back up choice if something fell through. but the Center Manager then asked my name, so I felt like I was being played with and getting the run around.

    Interview Questions

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  5. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Lincare Holdings (Indianapolis, IN) in August 2010.

    Interview

    I submitted my resume on a local job posting board. I was called maybe a week later by the center manager and asked to come in for an interview. I interviewed with him and the area manager. They told me that day they would like to bring me in for a second interview and I met with the center manager of another office a day or two later. They called me back a couple hours after that interview and offered me the position.

    Interview Questions

    • Name a time when you had to deal with an upset or angry customer and how did you correct the situation.   Answer Question

    Negotiation

    There is really no negotiation. There is a set pay they start you at.

  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Boise, ID
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 4 daysinterviewed at Lincare Holdings (Boise, ID) in August 2009.

    Interview

    I was called by the office manager and did a few questions over the phone and was then asked to come in for an interview with him. That was a very quick laid back interview it lasted about 20 to 30 minutes. I got a call later than day and was asked to come back for another interview to meet with the area manager. I was told to make sure I wore very professional clothing. That interview went very quick as well due to the area manager was on the phone most of the time. I filled out some papers and went to do the drug test. Then a few days later I was offered the position.

    Interview Questions

    Negotiation

    I didn't negotiate anything as the pay was a little more than I had been making.

  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Albany, OR
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Lincare Holdings (Albany, OR) in May 2009.

    Interview

    simple canned questions, how did you handle a difficult situation, tell me a time when you had to handle several task at one time etc

    Interview Questions

    Reasons for Declining

    pay is low, benifits o.k., high turn over rate

  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Wilburton, OK
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1+ weekinterviewed at Lincare Holdings (Wilburton, OK) in August 2007.

    Interview

    Upon submitting application, they do a background check to make sure you can be hired. Then in my case, the Area Manager and Center Manager interviewed me and I was offered the job that afternoon. I had to pass a drug screen but that was done after I started.

    Interview Questions

    • Where do you see yourself in 5 years?   1 Answer

    Negotiation

    I didn't do a lot of negotiation because the pay was already $2 more per hour than what I was making at my previous job.

  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2 daysinterviewed at Lincare Holdings in November 2008.

    Interview

    Interview with manager and area manager with previous work history and skills. they go over job benefits and requirements.

    Interview Questions

    • Give us an example of a high stress situation and how you were able to handle it   Answer Question

    Negotiation

    Nothing to negotiate they have the hiring amount on your second interview when they offer you the job

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