Getting an Interview
Getting an Interview
Interviews for Top Jobs at Lloyds Banking Group
- Customer Service Advisor (11)
- Lloyds Banking Group Graduate Program (8)
- Intern (6)
- Senior Manager (4)
- Project Manager (4)
- Customer Advisor (3)
- Risks Analyst (3)
- Personal Banking Adviser (2)
- Business Analyst (2)
- Mortgage Advisor (2)
- Consultant (2)
- Analyst (2)
- Applications Support (1)
- Media (1)
- Commercial Relationship Manager (1)
- Assistant Marketing Manager (1)
- Associate Director (1)
- Audit (1)
- Spring Intern (1)
- Operations (1)
- Senior Project Manager (1)
- Banking (1)
- Management (1)
- Senior Business Analyst (1)
- Assistant Manager (1)
- Summer (1)
- Summer Analyst Technology (1)
- Financial Reporting (1)
- Finance Graduate (1)
- Finance Internship (1)
Helpful (3)Accepted Offer
I applied through an employee referral. I interviewed at Lloyds Banking Group.
You interview with HR first, followed by a phone interview, followed by in person interviews and a final interview with the MD of the respective group. A lot of candidates will be invited in to interview even though it is clear they will not get the job. Managers will usually recommend friends or acquaintances for jobs and know who they want to hire before the process even begins but they still go through the HR process so they can not be accused of nepotism. If you are interviewing for a position below Vice President, be ready to speak to the financial statements and how they work together.
- Interviews are pretty straight forward. Answer Question
The Managing Director has final say in the ultimate outcome, but the hiring manager is key and should lobby on your behalf. If you can't enlist the hiring manager, there will be no negotiation.
- Declined OfferNeutral ExperienceEasy Interview
The process took a week. I interviewed at Lloyds Banking Group (New York, NY) in December 2010.
It was a round of interviews at their office near Bryant Park. Over 3 hours met with 6 managers from various departments at Lloyds, half an hour each. All the interviews were resume cum behavioral interviews. There were about 50 applicants applying for 6 positions. Very competitive and they are just looking for a reason to send you packing.
- Tell me about yourself.. Answer Question
- No OfferNegative ExperienceDifficult Interview
I applied through a recruiter. The process took 2 days. I interviewed at Lloyds Banking Group (New York, NY) in April 2010.
I meet with the CFO and the Managing director on the first day. We all got along really well and I got positive feedback form the recruiter. The next day I met with what would be my dorect report. Even the recruirter warned me that she had no personality but I was still taken aback. She was diconnected and distant. THis was a bacward interviw. Usually the potential direct hire is the easy interview and the higher ups are more hardass.
- Why dont you have your CPA? 1 Answer
Helpful (1)Accepted OfferNeutral ExperienceAverage Interview
The process took 4+ weeks. I interviewed at Lloyds Banking Group.
I planned by researching about the bank itself and the role I was applying for. I had a telephone interview which took about 20 minutes. I was asked basic questions about lloyds and the role as well as being informed about the role and what it entailed. I was then asked more questions about experience is this area.
- Accepted OfferNeutral ExperienceAverage Interview
I applied through a staffing agency. The process took 2 weeks. I interviewed at Lloyds Banking Group (Manchester, England (UK)) in September 2015.
So I applied through an agency and was invited to attend an assessment with the agency which consisted of filling out heaps of forms/questionnaires. After that, I was invited to an assessment day with Lloyds. I arrived at 11:45 and was told to take a seat, around 12:05 we headed upstairs (Myself and four others) and were escorted to an interview room. After a brief discussion about the job and the roll (no interview questions) we were told we had to complete two roleplays, they split us up into two groups and we went to complete the roleplays. Now, I didn't really find it too difficult, it was a piece of paper with some banking information on and a sheet showing a "customers" account. Name, D.O.B, address, post code, account number, password, balance, types of cards, etc. You just had to read it all and make a few notes (you have 10 minutes) then the phone calls, and the "customer" just tries to catch you out a little bit... for example, in the paper it clearly states you have to make sure the customer provides the correct security information. The "customer" will not. They'll give you a false password to see how you react, they did with me. I noticed and just kindly said "Unfortunately the password you've provided me with (customer name) doesn't match the one we have on our records, would you like to try again?" and then they provided the correct one. After that obstacle it was just a little bit of a scenario like "I've been trying to pay this bill and my card was declined, i'm so embarrassed" etc - you just have to empathise and find the solution (look at direct debits to see why it was declined) its all common sense really. Then they give you some feedback regarding the first role play and you have ten minutes to make notes before call #2. (Different information and different customer) It wasn't too bad, honestly, I was nervous but actually found it kind of fun. They were all super friendly and made me laugh a lot.
- What is good customer service to you? Answer Question
- Declined OfferPositive ExperienceDifficult Interview
I applied through a staffing agency. I interviewed at Lloyds Banking Group.
Went through a recruitment agency, from application to interview request was a week. Had a single interview with the programme manager and a HR rep for their insurances department and received an offer within 2 days.
- Walk through of all PM and project support experience and questioning my methodology and decision making. Answer Question
- No OfferPositive ExperienceAverage Interview
I applied online. The process took 3+ months. I interviewed at Lloyds Banking Group (London, England (UK)).
This is solely and competency based interview. I don't think this is the most efficient way to hire for a technical role however. From me applying it took over 2 months to get an invitation to an interview and a total of 3 months in total to being told the decision. The interview was relaxed and came across as a conversation which was good.
- No OfferPositive ExperienceDifficult Interview
I applied in-person. The process took 1+ week. I interviewed at Lloyds Banking Group (Southampton, England (UK)) in August 2015.
I apply online and then I have a online test include some math questions and then I give an interview chance. one to one interview but I failed to this process
- Accepted OfferPositive ExperienceEasy Interview
I applied through a staffing agency. I interviewed at Lloyds Banking Group (London, England (UK)).
2 stage, one technical and another with management. Questions seemed to focus on company and team fit, lots of support but opportunity to move around internally. Interviewer was prepared and interview was fairly relaxed
- why do you want to work here, how do you feel about support, why are you leaving, skills interview on chosen technology Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 4+ weeks. I interviewed at Lloyds Banking Group (London, England (UK)) in July 2015.
The process initially involved a online application closely followed by a face to face interview. Within 2 weeks of having my interview I was offered the job. The initial interview was performed in a relaxed environment and at no point was I made to feel uncomfortable. The interview was prepared for me to come in as he had already set up the office and left a bottle of water in the office ready If I wanted a drink. This immediately gave me the impression that they do care about their employees and pay attention to detail.
- Tell me about a time when you exceeded and met expectations? 1 Answer
No negotiations took place as I was internally recruited within the company which results in an automatic 10% pay increase.
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