Lowe's CSA Interview Questions

Updated Sep 11, 2014
Updated Sep 11, 2014
42 Interview Reviews

Interview Experience

Interview Experience

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16%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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CSA Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person. The process took 2+ weeks - interviewed at Lowe's.

Interview Details

Two interview, one easy one with HR with very general questions including some "tell me about a time..." type questions, followed by an interview with the dept manager. Depending on the dept manager it will most likely involve how you handle difficult situations with customers.

Interview Questions
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Lowe's

  1. 1 person found this helpful  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Lowe's.

    Interview Details

    Had first initial interview with the HR manager and had to come back for a second interview with the ASM(Assistant Store Manager) because he was on vacation. Relaxed environment with questions mostly centered around behavior in a certain situation. "Tell me about a time your faced a difficult situation and how did you overcome it...." Submitted a saliva drug test and was called back after 3 days and offered a position starting at $9.75. I declined because i wasn't happy with that pay. The HR manager stated she needed to get approval to offer me more. I told her to call me back. 2 minutes later she called back offering $10.25 an hour.

    Interview Questions
    • Have you handled a difficult situation with a co-worker? How?   Answer Question
    Accepted Offer
    Average Interview
  2.  

    CSA Interview

    Anonymous Interview Candidate  in  Huntington Beach, CA
    Anonymous Interview Candidate in Huntington Beach, CA
    Application Details

    I applied through other source. The process took 3 weeks - interviewed at Lowe's in December 2010.

    Interview Details

    First interview with an asst.manger and then with another asst.manger and then with the store manger, it was hard for me its be 10 years since I had an interview, I had to sell myself with my product knowledge because i was freezing up with every question they ask me.i got the job

    Interview Questions
    Accepted Offer
    Negative Experience
    Average Interview
  3.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First interview over the phone. Second interview in person. Seven questions from each interviewer. I don't think actual circumstance matters as much as using keywords which describe you as a level headed person.

    Interview Questions
    • Recall a time a coworker/manager criticized you. What did you do?   Answer Question
    Negotiation Details
    None
    Accepted Offer
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  5.  

    CSA Interview

    Anonymous Interview Candidate  in  Cicero, NY
    Anonymous Interview Candidate in Cicero, NY
    Application Details

    I applied online. The process took 3 days - interviewed at Lowe's in October 2013.

    Interview Details

    Generic questions on your best and most challenging customer interactions from previous jobs. Nothing difficult. They hire 18-year-olds for these jobs. It's not rocket science. They do a drug test (on site) and background check -- very standard procedure for a retail job. It's good to have some prior service industry experience, but that will not disqualify you for this job.

    Interview Questions
    • None. I didn't find any of the questions challenging. It is good to come into this job with some prior service industry experience, but there are people hired for the job I had who are right out of high school.   View Answer
    Negotiation Details
    They have a pay system based on your years of employment. It is not negotiable.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    basic question noting to hard noting to intense. should be easy for anyone. just what you see yourself in 5 years and stuff like that.basic question noting to hard noting to intense. should be easy for anyone. just what you see yourself in 5 years and stuff like that

    Accepted Offer
  7.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Lowe's.

    Interview Details

    Bunch of questions about the business and situations that could happen with companies

    Interview Questions
    • Is all about hypothetical situations and how to solve them   Answer Question
    Accepted Offer
  8.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Part-time, no bonuses. Basically they want to make sure you work hard and can keep your cool under stressful situations. Also, that you are not a criminal or plan to steal.

    Interview Questions
    • Gave me a scenario, then asked what an ethical solution would be.   Answer Question
    Accepted Offer
  9.  

    CSA Interview

    Anonymous Interview Candidate  in  Bullhead City, AZ
    Anonymous Interview Candidate in Bullhead City, AZ
    Application Details

    I applied through an employee referral. The process took 3 weeks - interviewed at Lowe's.

    Interview Details

    Called got an intrview got the offer!

    Interview Questions
    Negotiation Details
    NoN negotiable
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    CSA Interview

    Anonymous Interview Candidate  in  Clarksville, TN
    Anonymous Interview Candidate in Clarksville, TN
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Lowe's in March 2014.

    Interview Details

    My first application was submitted mid Feb. and I received a call for my first interview mid March. HR interviewed me for the PT open position, but asked me to go onto the website and apply for any other positions that I would be interested in before the interview. The first line of interviews were held with a HR rep. and then an Asst. Manager. I had an interview on a Saturday and was called back on Tuesday for a second interview. The second interview was similar to the first in questioning which were all situational. Also, after the second interview was completed I was asked to submit an Oral Swab drug test before leaving.

    Interview Questions
    • The questions were all situational based. For instance, "Can you name a time that you had a difficult customer and what did you do to handle the situation?, Can you tell me about a time when you told a customer the wrong information and what did you do ?   Answer Question
    No Offer
    Positive Experience
    Average Interview

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