Lowe's

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Lowe's CSA Interview Questions

Updated Dec 10, 2014
Updated Dec 10, 2014
47 Interview Reviews

Interview Experience

Interview Experience

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14%
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Getting an Interview

Getting an Interview

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1%

Interview Difficulty

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Interview Difficulty

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CSA Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 3 daysinterviewed at Lowe's.

Interview Details

The process began with a phone call from hr the day after submitting my application online. We set up a meeting for a few days later. When I arrived I was greeted by the head of hr and he immediately brought me back to his office. We went through my resume and then he asked situational questions. After I answered each he asked a follow up question in order to get more detail or in this instance I beljeve to throw me off because I had already gone in depth and was extremely specific. Shortly after finishing with him I met with the assistant manager who was very nice and the process was more of the same although he was much more personable and wanted to actually talk and discuss the store and position as well as just shoot the bull. I was called back 3 days later with an offer.

Interview Questions
  • Describe a time you had to deal with an unhappy customer that could not be consoled.   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Lowe's

  1.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was first contacted and scheduled for an interview over the phone. I was asked questions about how I handled difficult people, what type of experience i had and so forth. I was later called back for an in person interview. Some similar questions were asked and I was told they graded each interview and the highest score would be offered a job.

    Accepted Offer
  2.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I walked in they looked at my resume and they hired me. No questions. They did not ask me any questions. They looked at my resume and said I was very qualified.

    Interview Questions
    Negotiation Details
    None.
    Accepted Offer
  3.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at Lowe's.

    Interview Details

    Two interview, one easy one with HR with very general questions including some "tell me about a time..." type questions, followed by an interview with the dept manager. Depending on the dept manager it will most likely involve how you handle difficult situations with customers.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 2 people found this helpful  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Lowe's.

    Interview Details

    Had first initial interview with the HR manager and had to come back for a second interview with the ASM(Assistant Store Manager) because he was on vacation. Relaxed environment with questions mostly centered around behavior in a certain situation. "Tell me about a time your faced a difficult situation and how did you overcome it...." Submitted a saliva drug test and was called back after 3 days and offered a position starting at $9.75. I declined because i wasn't happy with that pay. The HR manager stated she needed to get approval to offer me more. I told her to call me back. 2 minutes later she called back offering $10.25 an hour.

    Interview Questions
    • Have you handled a difficult situation with a co-worker? How?   Answer Question
    Accepted Offer
    Average Interview
  6.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First interview over the phone. Second interview in person. Seven questions from each interviewer. I don't think actual circumstance matters as much as using keywords which describe you as a level headed person.

    Interview Questions
    • Recall a time a coworker/manager criticized you. What did you do?   Answer Question
    Negotiation Details
    None
    Accepted Offer
  7.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    basic question noting to hard noting to intense. should be easy for anyone. just what you see yourself in 5 years and stuff like that.basic question noting to hard noting to intense. should be easy for anyone. just what you see yourself in 5 years and stuff like that

    Accepted Offer
  8.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Lowe's.

    Interview Details

    Bunch of questions about the business and situations that could happen with companies

    Interview Questions
    • Is all about hypothetical situations and how to solve them   Answer Question
    Accepted Offer
  9.  

    CSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Part-time, no bonuses. Basically they want to make sure you work hard and can keep your cool under stressful situations. Also, that you are not a criminal or plan to steal.

    Interview Questions
    • Gave me a scenario, then asked what an ethical solution would be.   Answer Question
    Accepted Offer
  10.  

    CSA Interview

    Anonymous Interview Candidate in Bullhead City, AZ
    Anonymous Interview Candidate in Bullhead City, AZ
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Lowe's.

    Interview Details

    Called got an intrview got the offer!

    Interview Questions
    Negotiation Details
    NoN negotiable
    Accepted Offer
    Positive Experience
    Easy Interview

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