Lowe's Delivery Driver Interview Questions

Updated Mar 9, 2015
Updated Mar 9, 2015
10 Interview Reviews

Interview Experience

Interview Experience

70%
30%
0%

Getting an Interview

Getting an Interview

69%
5%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

10 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Delivery Driver Interview

Anonymous Interview Candidate in Gaither, MD
Anonymous Interview Candidate in Gaither, MD
Application Details

I applied online. The process took 6 daysinterviewed at Lowe's.

Interview Details

A scant few questions dealt with delivery and driving; most applied to in-store selling, customer service, irate customer handling, dishonesty, morality, theft, ethics, etc. HR posted questions and summarized the replies, wrote them into the answer form.

Interview Questions
  • How would you handle an irate customer?
    How would you steer a customer towards purchasing a product?
    How would you coax a customer into purchasing one of our products instead of going to the competition?
    How would you deal with customer claims of price-matching?
     
    Answer Question
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for Lowe's

  1.  

    Delivery Driver Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Lowe's in July 2014.

    Interview Details

    The hiring process was very easy and painless. You're asked a few background questions about the position you're being hired for just to see if you qualify. Basic how would you handle different customer related issues and things like that. Then they let you know that you wont be performing much of what you're being hired for instead. you'll be performing a multitude of other duties that you may not be trained for and that you'll have to learn them on the fly and from someone who may know less about the job than you. Next they asked, when can you start?

    Interview Questions
    • That question is always the same for me, what are your weaknesses?   View Answer
    Negotiation Details
    I ask for industry comparable wages for the job and my experience, they declined. I accepted the job, left the negotiation table under paid and over worked.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Delivery Driver Interview

    Anonymous Interview Candidate in Chico, CA
    Anonymous Interview Candidate in Chico, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    Called in for an interview with HR manager. Then called in another day to interview with Assistant managers and eventually to the store manager.

    Interview Questions
    • Explain a time when you went above and beyond to help a customer.   Answer Question
    Negotiation Details
    I didn't negotiate pay.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Delivery Driver Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    Phone screening asking easy questions like why lowes and what experience do you have. A few days later got a call for an interview . Had to interview with the HR rep then a manager. They have basic "tell me a time when" questions. The interviews last 20 minutes or so.

    Interview Questions
    • Tell me a time when a customer was upset with you? Why were they upset ? How did you fix the situation?   View Answer
    Negotiation Details
    The starting pay was good the schedule is a 4 week rotating schedule that kinda sucks. The orientation part really sucks so boring so stupid like your back in elementary school. The computer training goes on and on you never get to the end cause there is non stop computer training at lowes .
    Accepted Offer
    Neutral Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Delivery Driver Interview

    Anonymous Employee in Sylva, NC
    Anonymous Employee in Sylva, NC
    Application Details

    I applied online – interviewed at Lowe's in March 2013.

    Interview Details

    Applied online. Got a call the next morning from HR manager asking if I could come in for an interview the next day. I met with her and she asked 8 questions. After that I met with another manager and he asked maybe 12 questions. I'm still waiting for a call back since I just was interviewed yesterday.

    Interview Questions
    • Think of a time when you accidentally gave incorrect information to a coworker or customer and how you resolved it.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  6.  

    Delivery Driver Interview

    Anonymous Interview Candidate in Jonesboro, AR
    Anonymous Interview Candidate in Jonesboro, AR
    Application Details

    I applied online. The process took 2 daysinterviewed at Lowe's in April 2012.

    Interview Details

    3 interviews and very basic questions.

    Interview Questions
    • Describe a time where you had to work with a team on a quota.   Answer Question
    Negotiation Details
    Flexible hours for me
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Delivery Driver Interview

    Anonymous Employee in Lansing, MI
    Anonymous Employee in Lansing, MI
    Application Details

    The process took a dayinterviewed at Lowe's in March 2012.

    Interview Details

    Was called in and met with the human resources person, brief interview about 30 min., then was directly sent to interview with the store manager, lassted about 30 min.

    Interview Questions
    • How have your directly made someone feel special during a sale?   Answer Question
    Reasons for Declining

    schedule was too variable. They deliver from 6:00 am to around 10;00 or 11;00 pm.

    Declined Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Delivery Driver Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Lowe's in April 2011.

    Interview Details

    When called for an interview with Lowes, be prepared to have three seperate interviews, loosely scripted, they will ask scripted questions about your prior work experience.. the questions are typical like ... tell me a time when you made a mistake and how did you resolve the issue. or tell me about a time when you went out of your way to help a customer. Bottom line, they are not hard, just be honest... if you cant think of anything right away ask them to move on and be thinking about it.. Lowes has pretty talented HR people and management, they are pretty down to earth... my interviews (ive had two series of them now because I transfered) were pretty laid back, informal.. dont be nervous these are working people just like you,

    Interview Questions
    • "tell me about a particularly difficult customer, and how did you handle the situation"   View Answer
    Negotiation Details
    In the end, I was offered their top starting pay for my position, be prepared to highlight your past experience whether professional or general customer service/sales skills.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Delivery Driver Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Anonymous Interview Candidate in Schaumburg, IL
    Application Details

    I applied online. The process took 1+ weekinterviewed at Lowe's in February 2011.

    Interview Details

    I Applied online and got a call from HR couple days later. Interview with HR and Assistant Manager at the same time with the typical customer service situational questions. Above and beyond customer service? Difficult customer? Someone criticized your work? Then I had an interview with Store Manager the next day which is more of a why should I hire you type of process. Called almost a week later to offer position. Background check and employment verification took a long time. They will call every reference, one per employer.

    Interview Questions
    • Describe a time you went above and beyond customer service?   Answer Question
    • Describe a time you had a difficult customer? what was the situation, what actions did you take, what was the outcome?   Answer Question
    • Name a time you were criticized on your work, How did you handle it?   Answer Question
    • Describe a time you had to sell something? What sales strategies did you use?   Answer Question
    • Describe a time when you received information from a supervisor, employee, or customer that was unclear. How did you handle it?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Delivery Driver Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Lowe's in February 2011.

    Interview Details

    HR called me for interview within a week of applying. 2 interviews, 1 with HR and 1 with assistant manager. They interview 3 people for every position took about another week to hear back. Was then called back to meet store manager for a couple questions and comments about position and then recieved an offer. Drug test and physical for medical card. entire process about 3-4 weeks.

    Interview Questions
    • Name a time when a customer or co-worker criticized your work.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview

Work at Lowe's? Share Your Experiences

Lowe's

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.