Lowe's Department Manager Interview Questions

Updated Mar 20, 2015
Updated Mar 20, 2015
74 Interview Reviews

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18 people found this helpful  

Department Manager Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at Lowe's.

Interview Details

Submitted an online application. Took a little over a week to get called for an interview. Was a two person interview with HR Manager and assistant manager. They took turns asking about eight situational questions.

Interview Questions
  • Tell me about a time you put together a plan for a project or work assignment.   Answer Question
  • Tell me about strategies you have used in the past to ensure your work or the work of others was accurate and completed satisfactorily.   Answer Question
  • Tell me about a time you had to make an important decision based on limited or conflicting information.   Answer Question
  • Describe a situation when you worked to identify the needs of a customer or co-worker.   Answer Question
  • Describe a time you and your manager, or a peer, had a major difference of a opinion on how something should be done.   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Lowe's

  1.  

    Department Manager Interview

    Anonymous Employee in Seaford, DE
    Anonymous Employee in Seaford, DE
    Application Details

    I applied online. The process took 5 daysinterviewed at Lowe's in March 2015.

    Interview Details

    Very warm and welcome greeting. Simple questions. Resume review. Job description review. Q and A session. Took approximately 1 hour. Head manager seemed very relaxed which made for a pleasant process. Described dress attire and work hours. Discussed the need to fill the position as it is vacant.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  2.  

    Department Manager Interview

    Anonymous Employee in Grand Rapids, MI
    Anonymous Employee in Grand Rapids, MI
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    I applied online. The process took about two weeks. After applying online I received a call the following week. Set up an interview a few days later. After the interview I received a call back a few days after that. The HR personnel informed me that they were going to go with an internal candidate, however they had another position open. It was a seasonal position, twelve hours a week at minimal wage.

    Interview Questions
    • I had about 10 scenario based questions. For example; Tell me about a time you provide excellent customer service.   Answer Question
    Reasons for Declining

    I was not offered the position I interviewed for.

    Declined Offer
    Neutral Experience
    Easy Interview
  3. 3 people found this helpful  

    Department Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    I had one interview after the online assessments- both interviews were very nice, but the process itself is a bit nerve racking. Having 2 people ask you questions and feel you out makes for somewhat of an awkward experience.

    Interview Questions
    • How can you drive sales and special orders to your department (electrical)?   View Answer
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Lowe's in January 2015.

    Interview Details

    Asks you 2 questions from 6 sections, a total of twelve each. The HR and store manager will pick one from each section of their choice making 12 questions total. It is mainly scenario questions of customer service and how to lead people.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    the hiring process was fast, one interview straight forward basic questions, situational interview. no negotiation on salary, 2 person interview. hiring process took about 3 weeks, call and bug them to get an interview..

    Negotiation Details
    none
    Accepted Offer
  7. 8 people found this helpful  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Lowe's in November 2014.

    Interview Details

    Submitted online application. About a week later, got called for an interview with HR Manager and assistant manager. Everyone there seemed to have a good repoire, very friendly and relaxed process. Interviewed in early afternoon and received an offer that night. The interview questions are all behavioral--very little focused on job history.

    Interview Questions
    • What is good customer service?   View Answer
    • Why would you be a good department manager/what experiences do you have that make you qualified?   Answer Question
    • Tell me about a time you solved a difficult customer service experience?   Answer Question
    • Can you perform the job functions (after you read job description).   Answer Question
    • How do you retain employees and motivate staff?   Answer Question
    Negotiation Details
    No negotiation, but the offer was more than I anticipated. They have a lot of benefits plus it's hourly, so there is work-life balance.
    Accepted Offer
    Easy Interview
  8.  

    Department Manager Interview

    Anonymous Interview Candidate in Lynnwood, WA
    Anonymous Interview Candidate in Lynnwood, WA
    Application Details

    I applied online – interviewed at Lowe's in November 2014.

    Interview Details

    I applied online and was contacted within a few days. I went in for an interview. The HR manager told me to wait at the back of the store. I was early, but they ended up running ten minutes later than the interview was supposed to start. We went into a small office with the store manager and the interview began. The questions were easy and typical. I was offered the job within a few days after completing a drug test. The process was simple and quick.

    Interview Questions
    • Most questions were behavioral and situational. "Tell me a time when you had to deal with a difficult co-worker", etc.   Answer Question
    Negotiation Details
    There was no negotiation allowed. They have a pay scale that they strictly adhere to.
    Accepted Offer
    Neutral Experience
    Average Interview
  9. 2 people found this helpful  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at Lowe's.

    Interview Details

    Interview is "canned" and has little to no relevance toward if person would be a good fit for job. As a result often the wrong people get hired while the more qulified less interview savy current associates loose job advancements. Due to thier GSA requirements they are stuck with poor interview process. If you get an interview make sure to research Lowes policies on custoemr care and use the proper lingo.

    Interview Questions
    • No question is difficult when you understand company lingo   Answer Question
    Negotiation Details
    Gave me a take it or leave it offer
    Accepted Offer
    Negative Experience
    Easy Interview
  10.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    i do not remember the interview process! but they mostly ask about customer service, and how you go about helping customers and making a lasting impression. They also want to know mistakes you made and how you went about fixing them.

    Negotiation Details
    no negotiation
    Accepted Offer

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