Lowe's Department Manager Interview Questions

Updated Oct 22, 2014
Updated Oct 22, 2014
66 Interview Reviews

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Department Manager Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through other source. The process took 4+ weeksinterviewed at Lowe's.

Interview Details

Interview is "canned" and has little to no relevance toward if person would be a good fit for job. As a result often the wrong people get hired while the more qulified less interview savy current associates loose job advancements. Due to thier GSA requirements they are stuck with poor interview process. If you get an interview make sure to research Lowes policies on custoemr care and use the proper lingo.

Interview Questions
  • No question is difficult when you understand company lingo   Answer Question
Negotiation Details
Gave me a take it or leave it offer
Accepted Offer
Negative Experience
Easy Interview

Other Interview Reviews for Lowe's

  1.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    i do not remember the interview process! but they mostly ask about customer service, and how you go about helping customers and making a lasting impression. They also want to know mistakes you made and how you went about fixing them.

    Negotiation Details
    no negotiation
    Accepted Offer
  2.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    An hour long interview with HR and Store Manager asking situational questions. It is hard if you have never been a manager before. Most of your answers need to be as if you were a manager. Which is hard to do when you have only been a seasonal associate. They all make sense but hard to answer for some people. I was lucky i previously owned my own business.

    Interview Questions
    • Tell me about a time when you lead a group to accomplish a goal   Answer Question
    Negotiation Details
    No negotiation, they tell you what you will be paid
    Accepted Offer
  3.  

    Department Manager Interview

    Anonymous Interview Candidate in Portsmouth, VA
    Anonymous Interview Candidate in Portsmouth, VA
    Application Details

    I applied online – interviewed at Lowe's in August 2014.

    Interview Details

    Situational questions read from a set of the same questions for everyone. You are ranked 1-3 on each question. Very simple but has little to do with experience and abilities other than the ability to talk to people and say the right thing. Knowing lowes lingo helps. Focus on safety as well

    Interview Questions
    • Name a time you disagreed with your supervisor's directions. What was it? What did you do? What was the outcome?   View Answer
    Negotiation Details
    No negotiations. They enter info into computer and it spits out your pay. Make sure you are very specific with experience because that is what it is all based on. Lowe's experience trumps, however any direct experience related to the position helps
    Accepted Offer
    Positive Experience
    Easy Interview
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    Department Manager Interview

    Anonymous Interview Candidate in Kansas City, MO
    Anonymous Interview Candidate in Kansas City, MO
    Interview Details

    Usually know who they are going to hire before interview. Those people are usually asked to apply. My HR yawned through the whole process. Only one interview. Usually pick 5 to interview from candidates.

    Interview Questions
    Negotiation Details
    No negotiations. Told you what they would pay.
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Department Manager Interview

    Anonymous Interview Candidate in Olympia, WA
    Anonymous Interview Candidate in Olympia, WA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Lowe's.

    Interview Details

    applied on line. received a phone call from HR for an interview. interview took about 1 hour. They asked a series of questions that were the same for the 3 candidates. rating was based on 1-3 points on how well the question was understood, how well the question was answered.

    Interview Questions
    • Tell me about a time when you had a difficult customer and how your handled it.   View Answer
    Negotiation Details
    they gave me a wage and I countered back, but did not counter back high enough
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Department Manager Interview

    Anonymous Interview Candidate in Newark, DE
    Anonymous Interview Candidate in Newark, DE
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Lowe's in April 2014.

    Interview Details

    I already work for Lowe's so I'm not sure if my interview process is any different the applying from out side. But I applied and it took them 15 days to schedule interviews.

    Interview Questions
    • Nothing difficult or unexpected. All of the questions were about situations you had to handle, for example,....describe a time when you had to help a unsatisfied customer and what was the outcome, what does customer service mean to you, the also ask about your product knowledge. Just remember when you can mention extended protection plans, replacement plans, credit cards, and my Lowe's card.   Answer Question
    Reasons for Declining

    Not enough money offered, I asked for more money but there was no negotiation.

    Declined Offer
    Average Interview
  8.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's.

    Interview Details

    series of 3 interviews before getting an offer then taking a mandatory drug test

    Interview Questions
    • give me an example of a time when you had to deal with an angry customer and how you changed the customer's view of the situation.   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
  9.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Lowe's.

    Interview Details

    very easy interview process. consists of about 10 predetermined questions for the specific job

    Interview Questions
    • the typical "tell me about a time when you had to deal with an angry customer, and how you handled the situation"   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    Did Application online along with an assessment. Got a call about one week later to schedule an interview. My interview was with the Store Manager and the HR Manager. Basic questions pertaining to a Department Manager Position. Nothing to difficult

    Interview Questions
    • there was nothing difficult or unexpected in the interview   Answer Question
    Negotiation Details
    There was no negotiation. Offer was for more than I was expecting
    Accepted Offer
    Positive Experience
    Average Interview

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