Lowe's

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Lowe's Department Manager Interview Questions

Updated Jan 17, 2015
Updated Jan 17, 2015
70 Interview Reviews

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Department Manager Interview

Anonymous Interview Candidate in Newark, DE
Anonymous Interview Candidate in Newark, DE
Application Details

I applied online. The process took 2+ weeksinterviewed at Lowe's in April 2014.

Interview Details

I already work for Lowe's so I'm not sure if my interview process is any different the applying from out side. But I applied and it took them 15 days to schedule interviews.

Interview Questions
  • Nothing difficult or unexpected. All of the questions were about situations you had to handle, for example,....describe a time when you had to help a unsatisfied customer and what was the outcome, what does customer service mean to you, the also ask about your product knowledge. Just remember when you can mention extended protection plans, replacement plans, credit cards, and my Lowe's card.   Answer Question
Reasons for Declining

Not enough money offered, I asked for more money but there was no negotiation.

Declined Offer
Average Interview

Other Interview Reviews for Lowe's

  1.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's.

    Interview Details

    series of 3 interviews before getting an offer then taking a mandatory drug test

    Interview Questions
    • give me an example of a time when you had to deal with an angry customer and how you changed the customer's view of the situation.   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
  2.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Lowe's.

    Interview Details

    very easy interview process. consists of about 10 predetermined questions for the specific job

    Interview Questions
    • the typical "tell me about a time when you had to deal with an angry customer, and how you handled the situation"   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    Did Application online along with an assessment. Got a call about one week later to schedule an interview. My interview was with the Store Manager and the HR Manager. Basic questions pertaining to a Department Manager Position. Nothing to difficult

    Interview Questions
    • there was nothing difficult or unexpected in the interview   Answer Question
    Negotiation Details
    There was no negotiation. Offer was for more than I was expecting
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Lowe's.

    Interview Details

    one interview with preset questions nothing unusual

    Interview Questions
    • what plumbing experience do you have and how will you adapt to a lack of product knowledge?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    Not very organized.

    Interview Questions
    Negotiation Details
    No negotiating happened
    Accepted Offer
    Negative Experience
    Average Interview
  7.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Lowe's.

    Interview Details

    The interview process is fairly straight forward: questions all come from a corporate-produced template and the process is painless. Nothing too challenging.

    Interview Questions
    • Most in-depth questions ask that you recall specific instances in which you went out of your way to help a customer/coworker at some point. However, they give you ample time to reflect and provide feedback   Answer Question
    Negotiation Details
    Due to my position at the time within the company, I was offered the minimum starting pay to reflect my lack of internal experience. Understandable, if a bit disappointing, considering I had previous managerial experience at a smaller competitor
    Accepted Offer
  8.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Lowe's.

    Interview Details

    The interview process has changed. I was interviewed over five years ago. However, the interview was done with the Store Manager, Assistant Store Manager and the HR Manager. It was a form with the same questions I had been given during the Team Leader interview. At the time they were all the same.

    Interview Questions
    • Please tell us about a time when you had to motivate a team.   Answer Question
    Negotiation Details
    Take it or leave it.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Department Manager Interview

    Anonymous Interview Candidate in Altoona, IA
    Anonymous Interview Candidate in Altoona, IA
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's in September 2013.

    Interview Details

    1. Fill out online Lowes app including Cover letter and resume. Completed online 80 plus questions. 2. Scheduled interview. 3. Interview was straight forward and lasted about an 30 minutes.

    Interview Questions
    • They were customer service related question. Nothing difficult.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Lowe's.

    Interview Details

    I applied two weeks before I was called in for an interview. The first interview I dressed business casual. I arrived 15 minutes early and was then asked to come to a back office where the store manager was sitting. The HR manager and Store manager interviewed me together asking basic questions. First the Store Manager would ask a few questions and then the HR manager.

    Interview Questions
    • I do not have much experience in Retail and there was a question related to how the department would be run on a daily basis.   Answer Question
    Negotiation Details
    No room for negotiation. They have a system at lowes that calculates a suggested rate of pay for an employee. I was called in the next day for a second interview and to be extended an offer.
    Accepted Offer
    Positive Experience
    Average Interview

See What Lowe's Employees Are Saying

 Former Customer Service Associate II in Rancho Cordova, CA

Pros: “I worked weekends at Lowe's, and overall everyone was very nice and the management was reasonable. I liked my coworkers, and most days people seemed to be in a good mood. I was surprised by…” Full Review

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