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Lowe's Head Cashier Interview Questions & Reviews

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Web: www.lowes.com | HQ: Mooresville, NC

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Updated May 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 8 ratings

2.8

“Average” Interview

Interview Experience [?] Based on 8 ratings

Positive	62%
Neutral	25%
Negative	12%

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3.0

Average Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Feb 2012 in Bethel Park, PA (took a day)

They have 2 people that interview you at the same time. They both pretty much ask you the same questions but want different answers. They don't call you back for weeks to let you know you got the job, which is after you have interviewed and got hired somewhere else. Need different and more effective policies in interviewing.

Interview Questions

Name a time you had a irate customer and what did you do

Answer Question

Name a time when you have given wrong information and found out it was wrong and what did you do after you found out it was wrong

Answer Question

Name a time you were given a task and what did you do to complete it

Answer Question

Reason for Declining

Already had another job ofter

Other Details

The interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Nov 2011 in Knoxville, TN (took 2 days)

I received a call from the HR manager to have an interview with her and a separate time to interview with the store manager. Both interviews were "form" interviews - same questions to all applicants. All questions were "Describe a time when you..." type of questions. They had narrowed it down to 3 people before interviewing. My interviews were Tuesday and Wednesday and they said they would make a decision by Friday.

Interview Questions

Describe a time when you have made a mistake. How did you handle it and what was the outcome?

Answer Question

What would you consider the most important part of the job for head cashier?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Oct 2011 (took 1 week)

Why do you want this position? What are your goals with the position & company?

Interview Questions

What are your goals?

Answer Question

How many task can you do?

Answer Question

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2011 (took 2 days)

For this Head Cashier position they generally like to promote from within the company. They hire outside the company if you pass the interview process and have experience supervising Cashiers. Cash handling experience is a must. Customer Service skills are a must. And when you are asked what the most important skill to have in retail answer with "Time management". That answer will score you the part if you have the right skills.

Interview Questions

What is the most important skill to have in retail?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2011 in Bryan, TX (took 3 days)

After being set up with the interview the previous day, when I arrived for my interview I was given a job description, asked to read it, and sign. I was then taken by the Operations Manager for a one-on-one interview. During this interview I was asked 5 questions in which I was to describe a specific time where I: made a mistake on a project and what I did to correct it; was approached by a customer with a complaint and what I did to assist them. After the 5 questions, I was asked why I wanted to work at Lowe's and specifically as a Head Cashier. It's also a good idea to ask the interviewer what they like most about the company when they ask if you have any questions.

Interview Questions

Why do you want to work at Lowes and why as a Head Cashier?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Nov 2010 in Phoenix, AZ (took 5 days)

I interviewed with three managers and it was quite pleasurable. They were all extremely professional, nice and spoke very highly of the Lowe's work environment. I am really looking forward to the possibility of working for this company. I have heard nothing but positive things. With the advancement possibilities, I can see myself advancing this into a long term career.

Interview Questions

Name a time where you made a mistake and what did you do to correct it.

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Apr 2010 (took 4 days)

Had three interviews with three separate people. Human Resource manager, Admin Manager, Store Manager. Was not given any consideration even though I had been at the location two years longer than the most seasoned applicant. When told I wasn't selected all the store manager offered me was "You weren't my first choice." and that they were looking for the answer of 'time management' to the question of "What do you think is needed to survive in retail?" This new interview process is confusing and time consuming. None of the management seems to be happy about it.

Interview Questions

What do you think is needed to survive in retail?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Mar 2010 (took a day)

You are notified of the position available. Out of a number of applicants the top 3 are chosen for a interview with the Department Manager and the Administrative manager. That point you are asked 5 questions to answer with your best input and the other 2 applicants will receive the same questions as well for fairness.