Lowe's Home Centers Interview Questions & Reviews

Nothing really was hard. I have a very high IQ.

Tell me about a time when you had to help a customer who was visibly upset.

Why do you want to work for the company?
However, it was changed to "why do you want this position," since I was interviewing for a promotion.

when was the last time you saw an associate violate policy? What did you do?

Name a time when you were interrupted doing something difficult and how you handled it

Why do you want to work at Lowes? What attracts you about this particular position?

Describe a time you had to sell something, how did you do it and what was the outcome?

Name a time when you had to deal with an angry customer and how did you handle it?

5.) Name a time when you gave a customer incorrect information and how you handled it
6.) What are the most important traits in a customer service position?
7.) What is the best customer service experience you provided for a client?
8.) Why should you be chosen for this job?
9.) Name a time when your work was criticized
10.) Name a time you had to work with a group to accomplish a task
11.) Do you work best behind a desk or in a high paced environment?

Tell me about a time when you did not understand directions and what was the outcome?

Tell me a time when you had to go back on a promise you had previously made a costumer

Tell me a time where you had a difficult task, and how did you manage it?

Why do you want to work for our company.