Lowe's Installed Sales Coordinator Interview Questions

Updated Jul 16, 2015
15 Interview Reviews

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Installed Sales Coordinator Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeksinterviewed at Lowe's.

Interview

Applied, took them 2 weeks to call. I had a consultation with the HR who then told me I would have a phone interview on a certain day with her, then a second with my HR, possible new DH and ASM. She called at exactly 12:30 like she said. I answered questions, then she scheduled the second phone interview with my ASM and DH. They called 3 days later. I had 2 job offers for 2 different stores and decided to accept this one.

Interview Questions

  • Give a time when a customer became angry. How did you handle the situation? Give an example of a time when you were asked to complete something that required multiple tasks. Give an example of a time when a manager asked you to do something and you were unsure of your responsibilities.Give an example of a time when you went above and beyond for a customer.   Answer Question

Negotiation

I had a phone interview (I lived in another state) and I accepted and we did the payroll estimator over the phone.

Other Interview Reviews for Lowe's

  1.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate in Washington, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Lowe's (Washington, PA) in November 2014.

    Interview

    I was a weekday team member, applying for installed sales. HR had about 4 to interview and I did what I knew best. After being a stay at home mom of 3 for 18 years, I told it like it was. The process was easy peasy

    Interview Questions

    • Why do you want to work in Installed Sales? In the past, give me an example of an irate customer and how did you deal with him/her? If a customer requested something and you didn't carry it, what did you tell them? The questions are based on past experiences, so be prepared with your answers. Don't fidget around and try to think. Think fast and make it good! That's what they want.   1 Answer
  2.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    You fill out an app online, you get a call from the store's HR manager. You then go into the interview and are asked questions about how you work with others and how good you are at customer service. Once hired, you spend multiple days glued to a computer screen learning about how not to be a bad employee as well as go through an orientation

    Interview Questions

    • When was a time that you messed up and realized so afterward?   Answer Question

    Negotiation

    Fluff past work experience as much as possible to get the best pay rate possible.

  3.  

    Install Sales Coordinator Interview

    Anonymous Interview Candidate in Oswego, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Lowe's (Oswego, NY) in August 2014.

    Interview

    It is not about job experience or knowledge. They ask you to think of times in your work life where you went above and beyond to provide excellent customer service, or a time you were dealing with an angry customer,m and how you handled it.

    Interview Questions

    • Think of a time you were faced with an angry or upset customer. How did you handle the situation?   1 Answer

    Negotiation

    Nothing to negotiate. They tell you what the pay scale is.

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  5. Helpful (1)  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online – interviewed at Lowe's.

    Interview

    Position represented by HR Manager as a narrow and shallow scope or duties and responsibilities; false. The IS is at the nexus of multiple communication and responsibility lines. Dept managers and Assistant Store Managers transfer/default responsibility and fix blame on the ISC. Pay is 40-60% below job description and responsibilities. Don't be duped....

    Interview Questions

    • Questions were all about, "What was the most/Tell me of a time when...."   1 Answer

    Negotiation

    No

  6.  

    Install Sales Coordinator Interview

    Anonymous Interview Candidate in Plainville, CT
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took a weekinterviewed at Lowe's (Plainville, CT) in June 2014.

    Interview

    They went through their suggested interview questions first such as describe a time when you went above and beyond to help a customer. Explain a situation when you had to take criticism and change something you were doing around it. Was a quick turnaround between initial application and a job offer.

    Interview Questions

    • The hardest question was what skills does somebody need to possess to be able to excel in this position.   Answer Question
  7.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience

    Application

    I applied online. The process took 5+ weeksinterviewed at Lowe's.

    Interview

    apply online interview with HR first then second interview is with an assistant store manager or store manager depending on the store (sometimes even all 3)

    Interview Questions

    • they ask you job scenarios and what you did in that situation "have you ever worked with a college on a project? what was the task, how did you get it done, what was the end result"........ "have you every gone above and beyond for a customer , what did you do and what was the end result"...... about ten or so even more difficult scenario ones that I cannot remember   Answer Question

    Negotiation

    they write an hourly rate on a paper and you sign accepting that rate

  8.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview

    Usually a 3 interview process and it is scored on a grading system. The person with the highest interview score gets the offer.

    Interview Questions

  9.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Lowe's in October 2013.

    Interview

    very easy process. if you have interviewed successfully in the past, should not be an issue. HR manager was kind and easy to interview with. very relaxed atmosphere. the assistant managers that also interviewed were also relaxed and personable.

  10.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate in Durham, NC
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Lowe's (Durham, NC) in February 2013.

    Interview

    It was very simple. They ask the same "what if..." questions as they do in any other interview.

    Interview Questions

    Negotiation

    I did not get to negotiate.

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