Lowe's

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Lowe's Installed Sales Coordinator Interview Questions

Updated Nov 2, 2014
Updated Nov 2, 2014
12 Interview Reviews

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Installed Sales Coordinator Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeksinterviewed at Lowe's.

Interview Details

Applied, took them 2 weeks to call. I had a consultation with the HR who then told me I would have a phone interview on a certain day with her, then a second with my HR, possible new DH and ASM. She called at exactly 12:30 like she said. I answered questions, then she scheduled the second phone interview with my ASM and DH. They called 3 days later. I had 2 job offers for 2 different stores and decided to accept this one.

Interview Questions
  • Give a time when a customer became angry. How did you handle the situation? Give an example of a time when you were asked to complete something that required multiple tasks. Give an example of a time when a manager asked you to do something and you were unsure of your responsibilities.Give an example of a time when you went above and beyond for a customer.   Answer Question
Negotiation Details
I had a phone interview (I lived in another state) and I accepted and we did the payroll estimator over the phone.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Lowe's

  1.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    You fill out an app online, you get a call from the store's HR manager. You then go into the interview and are asked questions about how you work with others and how good you are at customer service. Once hired, you spend multiple days glued to a computer screen learning about how not to be a bad employee as well as go through an orientation

    Interview Questions
    • When was a time that you messed up and realized so afterward?   Answer Question
    Negotiation Details
    Fluff past work experience as much as possible to get the best pay rate possible.
    Accepted Offer
  2. 1 person found this helpful  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Lowe's.

    Interview Details

    Position represented by HR Manager as a narrow and shallow scope or duties and responsibilities; false. The IS is at the nexus of multiple communication and responsibility lines. Dept managers and Assistant Store Managers transfer/default responsibility and fix blame on the ISC. Pay is 40-60% below job description and responsibilities. Don't be duped....

    Interview Questions
    • Questions were all about, "What was the most/Tell me of a time when...."   View Answer
    Negotiation Details
    No
    Accepted Offer
    Average Interview
  3.  

    Install Sales Coordinator Interview

    Anonymous Interview Candidate in Plainville, CT
    Anonymous Interview Candidate in Plainville, CT
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's in June 2014.

    Interview Details

    They went through their suggested interview questions first such as describe a time when you went above and beyond to help a customer. Explain a situation when you had to take criticism and change something you were doing around it. Was a quick turnaround between initial application and a job offer.

    Interview Questions
    • The hardest question was what skills does somebody need to possess to be able to excel in this position.   Answer Question
    Accepted Offer
    Positive Experience
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  5.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ weeksinterviewed at Lowe's.

    Interview Details

    apply online interview with HR first then second interview is with an assistant store manager or store manager depending on the store (sometimes even all 3)

    Interview Questions
    • they ask you job scenarios and what you did in that situation "have you ever worked with a college on a project? what was the task, how did you get it done, what was the end result"........ "have you every gone above and beyond for a customer , what did you do and what was the end result"...... about ten or so even more difficult scenario ones that I cannot remember   Answer Question
    Negotiation Details
    they write an hourly rate on a paper and you sign accepting that rate
    Accepted Offer
    Neutral Experience
  6.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    Usually a 3 interview process and it is scored on a grading system. The person with the highest interview score gets the offer.

    Interview Questions
    Accepted Offer
    Average Interview
  7.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's in October 2013.

    Interview Details

    very easy process. if you have interviewed successfully in the past, should not be an issue. HR manager was kind and easy to interview with. very relaxed atmosphere. the assistant managers that also interviewed were also relaxed and personable.

    Accepted Offer
    Easy Interview
  8.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate in Durham, NC
    Anonymous Interview Candidate in Durham, NC
    Application Details

    I applied online. The process took 3 daysinterviewed at Lowe's in February 2013.

    Interview Details

    It was very simple. They ask the same "what if..." questions as they do in any other interview.

    Interview Questions
    Negotiation Details
    I did not get to negotiate.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Lowe's in October 2011.

    Interview Details

    Two interviews - one with HR, and immediately after, I interviewed with the Zone Manager. I thought it was really strange that I wasn't interviewed by the Department Manager, to whom I directly reported. I wish I had, because we were working together in a very small office with only 1 other person. I don't think I would have taken the job if I had met her - we were very different personality types.

    Interview Questions
    • Can't remember. But I do remember they asked a lot of "Behavioral Interview" style questions, like, "Tell me about a time when you made a mistake and how you corrected it."   View Answer
    Negotiation Details
    I didn't really negotiate. I was told I had a written offer and to come into the office. I should have negotiated because it's nearly impossible to get a sizeable bump in salary after you're on board.
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Installed Sales Coordinator Interview

    Anonymous Interview Candidate in Albany, NY
    Anonymous Interview Candidate in Albany, NY
    Application Details

    I applied online. The process took 5 daysinterviewed at Lowe's in January 2011.

    Interview Details

    Sales will not help in this position. You need to make sure during the interview that you make it clear you are good with customers. Especially you are good with RUDE customers. That you are not afraid to make phone calls. That you are capable of planning massive projects, and MULTITASKING.

    Basically this is a two interview process. The first one is with the HR manager. This is the easy one. The second, and more difficult interview, is with the store manager. This is the time to show you can work with angry and rude customers well, and that you can communicate with installers and vendors well. It wouldn't hurt if you had a background in home improvement. Especially in floors, plumbing, doors, windows, decking, fencing, and kitchens.

    Interview Questions
    • How would you handle a really angry and rude customer who wants to speak to a manager while no managers are available.   View Answer
    Negotiation Details
    No negotiation. They say this is what you get, take it or leave it.
    Accepted Offer
    Positive Experience
    Average Interview

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