Lowe's Interview Questions & Reviews
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Updated Feb 9, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 200 ratings 
“Easy” Interview
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Interview Experience [?] Based on 200 ratings
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| 1–10 of 200 Lowe's Interviews | Sort by |
Customer Service Associate II at Lowe's
Posted Feb 4, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Zephyrhills, FL (took 4+ weeks)
They require all applicants to apply online. They'll want a resume and cover letter. Each position must be individually applied for. If they want you to interview (over the phone or in-store), they'll call. If you were passed up, you'll get an email when the position has been filled.
Having been interviewed for several positions at Lowe's, I can say that every interview is mostly the same. Half of the interview is done by HR and the other by either the ASM heading the department or, less commonly, the store manager. They will ask about fifteen or so "Tell me about a time when..." questions. It will typically last 30-45 minutes, depending on if you were interviewed by both managers together or separately.
For me, the whole process from start to finish was extremely long. The store didn't currently have an HR manager, so the positions were posted by the store manager and interviews were coordinated by the HR from another store. After several weeks, I was called to schedule my first interview (over the phone) for the next morning. The HR manager called two days late and said there was a scheduling mishap. She seemed very nice, though, and was happy to answer any questions about the position and employee benefits.
She was also very transparent about the interview process. Every question would be scored and the applicant with the highest total score would be offered the position. I've heard from current associates that applicants have beat out others by a tenth of a point, so this point system may actually heavily influence who gets an offer and who doesn't. Also, they are looking for specific examples in your answers. They don't have to exactly correspond to the position you're seeking, as you can give examples from school or other life experience, but I assume you might score higher if you do. First, fully describe the situation. Then, clearly list all the actions taken. Finally, explain the outcome.
My second interview was with the Assistant Store Manager over the department I was applying for. It was scheduled for the next day. I had arrived early, but the interview started about five minutes past because he was still interviewing another candidate. I had worked for the interviewer before, so it was pretty casual and to-the-point. As with the first interview, if I needed a minute to answer a question, we could skip it and come back to it. If I needed clarification, they gave examples or reworded the question.
About a week later, I was given a verbal offer.
Interview Questions
Negotiation Details
There wasn't any negotiation. They have a set scale on wages. Moving from a CSA I to CSA II was an exact 10% pay increase.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
More Lowe's Customer Service Associate II Interviews
Helpful Interview?
Yes |
No
Inappropriate?
HR Manager at Lowe's
Posted Feb 9, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Pittsburgh, PA (took 3 weeks)
I receive a call stating they wanted to bring me in for an interview. I had a week to prepare. The interview was conducted in the store and the Area HR manager on the phone. The area HR manager provided a detail overview of the job. I was then asked to provide an overview of my career and experience. After that they proceeded to take turns asking me the standard interview questions. Some of the questions they asked were:
Why Lowes?
What was the hardest personnel decision you had to make?
What would you consider your most significant accomplishment?
How would you handle a workplace conflict between a boss and his subordinate?
How did you persuade someone to your side?
How do you deal with tough situations?
What commitment you couldn't achieve and why?
What has been the biggest challenge of your career?
They provide me with plenty of time to ask questions. They told me they had a few more people to interview and would be making their decision within a week. 3 weeks later I recieved an email stating I didn't recieve the position.
They were professional and I felt the interview process went as it should.
Interview Questions
What was the hardest personnel decision you had to make?
What would you consider your most significant accomplishment?
How would you handle a workplace conflict between a boss and his subordinate?
How did you persuade someone to your side?
How do you deal with tough situations?
What commitment you couldn't achieve and why?
What has been the biggest challenge of your career?
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
More Lowe's HR Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Out Door at Lowe's
Posted Feb 7, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took a day)
great
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Department T Manager at Lowe's
Posted Feb 7, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 5 days)
Was called on a Friday afternoon to set up an interview on the following Tuesday. I arrived and was interviewed by the Store Manager and HR Manager. The Store Manager asked most of the questions, following an interview guide. The HR Manager was there mostly to take notes and answer questions regarding the hiring process. Over all, a positive experience. I was told I would be contacted by the end of the week with an offer or feedback. I was contacted on Friday afternoon with an offer.
Interview Questions
Negotiation Details
I was upfront in the interview about how much I made in my position at my current employer (Target Senior Team Leader - $17.89) and that I needed at least that much. They offered me almost exactly what I was currently making. They said they had to go through all kinds of hoops to go around the normal starting pay scale, and had to get approval by the DM and DHRM to even offer that much. I decided to accept becasue it was technically less responsibility for the same pay, and there was much more chance for advancement since there is no degree requirement to move up like with Target.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Live Nursery Specialist at Lowe's
Posted Feb 1, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2011 in Sidney, OH (took a day)
For the specialist interview, you get interviewed with the HR and the Assistant Store Manager for that department for the first interview and the next interview was with the HRM and the Store Manager. During the application part, you have to take a personality test. I was interviewing for a promotion spot within the store so I wasn't required to take a drug test or background check. New hires at the basic level get interviewed by the same people but are required to take a drug test and background check. A phone interview may be done if you aren't available at the same time the managers are.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales at Lowe's
Posted Jan 30, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2012 in Pittsburgh, PA (took 2 days)
Interviewed with HR and an Assistant Store Manager. I read most of the past reviews and prepared answers, felt very ready for the interview.
Tell me about a time when you dealt with an angry customer?
Tell me a time when you made a mistake and how you handled it?
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Lowe's
Posted Jan 17, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Visalia, CA (took 2 days)
I had two interviews on two different days. The first interview was fast and simple. Felt kind of rushed because she was very busy. The second interview was with a manger. She was very friendly and made me feel comftorable. She asked me basic interview questions. Basically past experiences, why do you want to work for Lowes etc. Now Im waiting for my background check to clear and I should be hired.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
More Lowe's Cashier Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Department Manager Lowes at Lowe's
Posted Jan 10, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Lubbock, TX (took a day)
Series of questions that determine your probable and past responses to retail situations.
Interview Questions
Negotiation Details
Pay was somewhat negotiable. Know what you are willing to make and if they offer you less bargain for higher pay based on performance.
Other Details
I applied In-Person and the interview consisted of a Personality Test, a Drug Test and a Background Check.
More Lowe's Department Manager Lowes Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Lowe's
Posted Dec 29, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 3 weeks)
After the phone interview I was asked to come in at a set time to interview with the manager. When I arrived, I was actually interviewed by a different manager, who then set up another date and time for me to come back again. The process seemed to take long because I was out of work at the time however, I realize they were moving fast considering they have other tasks like running a store to deal with as well.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Lowe's Cashier Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Specialist at Lowe's
Posted Dec 29, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 5 days)
very laid back be prepared to sit for 45 min for questions the same as the ones your asked on the app
Interview Questions
Negotiation Details
they didnt try to low ball me so i accepted the offer
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
More Lowe's Sales Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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