Lowe's Interview Questions

Updated Oct 23, 2014
Updated Oct 23, 2014
1,308 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Customer Service/Return Desk Associate Interview

    Anonymous Interview Candidate in Harrisonburg, VA
    Anonymous Interview Candidate in Harrisonburg, VA
    Application Details

    I applied online – interviewed at Lowe's in September 2014.

    Interview Details

    Received phone call from HR director to set up interview. Interviewed first with HR director. Six questions that consisted of only "Tell me about a time when..." scenarios. Tell me about a time when you went above and beyond for a customer; tell me about a time when you told a customer the wrong information and what you did to correct it; tell me about a time when you dealt with an angry customer; etc. After that interview, the HR director set up an interview with the supervisor over the Customer Service/Return Desk. That interview also consisted of "Tell me about a time when" questions. I think they grade your responses as you answer. I was disappointed because they said they would be in touch with all interviewees to let them know of their decision, one way or the other, yet they never gave me a call back. It's unprofessional to leave people hanging.

    Interview Questions
    • They weren't that difficult, it's just difficult if you've never been in one of those situations.   Answer Question
    No Offer
    Average Interview
  2.  

    Unload Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's in September 2014.

    Interview Details

    I applied online and got a call a week later to set up an interview. First, I met with the manager and he gave me the first interview. Then, another employee came in to give me a second interview. Overall, I felt the process went smoothly and quickly.

    Interview Questions
    • Why do you want to work for us?
      What would you do if...? (work related)
      Explain a time when... (work related)
        Answer Question
    No Offer
    Neutral Experience
    Average Interview
  3.  

    IT Specialist Interview

    Anonymous Interview Candidate in Mooresville, NC
    Anonymous Interview Candidate in Mooresville, NC
    Application Details

    I applied through college or university. The process took a dayinterviewed at Lowe's in September 2014.

    Interview Details

    The interview was for college graduates taking place on Purdue University's campus. The position is pretty general "IT Specialist" but it was for the college program where you complete a 2-3 month rotation as an "IT Specialist" then you can choose to be a Business Analyst, Systems Analyst, or Developer.

    I didn't interview with the recruiter (who was there interviewing other candidates) I interviewed with the Project Manager who is actually the boss of many of the positions you are pursuing after you finish your first 2-3 month in the college rotation.

    The interview was fairly simple, mostly behavioral, the more experience you have the better. He gave about 8-10 questions and at the beginning of the interview told me to use a different example or scenario for each one (school projects, or work).

    Questions included: \
    - Name a time when you had to work with a difficult person, and how did you handle it? What was the outcome?
    - Name a time when you had a disagreement with someone, what was the outcome?
    - Name a time when you had to do something multiple times to figure it out. Did you figure it out? What was the outcome?
    - Assume you are put on a project with someone you know doesn't work well with others. How would you handle it? How would you approach it?

    TECHNICAL
    - Tell me how you would create a process flow diagram for making a sandwich.

    I can't remember all the rest but this was the majority. Like I said the more experience you have the easier it is.

    He told me they had a few more Universities to go to and that I would hear something sometime in the next month.

    Interview Questions
    • Assume you are put on a project with someone you know doesn't work well with others. How would you handle it? How would you approach it?   View Answer
    Negotiation Details
    The exceeded my expectation. by about 8 thousand dollars a year plus bonuses. Also gave me 5k for accepting the offer, and I live about 9 hours away from their HQ, and they are paying for all my moving expenses.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    CSA IV Interview

    Anonymous Interview Candidate in Orangeburg, NY
    Anonymous Interview Candidate in Orangeburg, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's in September 2014.

    Interview Details

    I was an internal candidate from another Lowe's store.

    After applying the store called my old store for an evaluation from my assistant store manager, and HR manager, before calling me in. Met with HR manager for my first interview, and came back the next day for an interview with an assistant store manager. Neither interview was especially difficult, and both interviewers were polite and professional.

    After a quick evaluation process, Saturday to Monday in my case, I was offered the job and accepted.

    Interview Questions
    • Describe a time where you had a difficult customer. What did you do? What was the overall result?   Answer Question
    • Describe a time where a supervisor criticized your work.   Answer Question
    • Why do you want this job?   Answer Question
    Negotiation Details
    No negotiation, pay dictated by a computer program.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Epping, NH
    Anonymous Interview Candidate in Epping, NH
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's in September 2014.

    Interview Details

    For weekend shift Fri 5-10 Sat and Sun 9-5. Got phone call scheduled interview for a few days later. Initial HR interview was only about 10 minutes with about 20 minutes of waiting. Reviewed work history and what job entailed. Questions centered around abilities and past experience. Got second interview with manager then and there. Form read questions all centered on how I handled difficult situations in past work experiences; dealing with problem people or making mistakes. Felt like I did well but my availability was sketchy for a set work schedule they were looking for.

    Interview Questions
    • Explain a mistake you have made while working.   View Answer
    No Offer
    Positive Experience
    Average Interview
  7.  

    Seasonal Lawn and Garden Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Lowe's.

    Interview Details

    They seemed a bit desperate, as they called me twice to schedule an interview. It was for a seasonal outside lawn and garden position. First I met with the HR manager, who asked me some basic questions like "tell me about yourself." Nothing complicated. Then she sent me for a second interview with the department manager. He asked me a lot of detailed questions like "Tell me about a time where you had to work in a group" or "tell me about a challenge you faced in your last job." I gave some long, detailed answers and seemed to like them. Then they sent me for a THIRD interview with the store manager. He offered me the job on the spot. It was a pretty in-depth interview, but it all happened in one day. They gave me a mouth swab drug test the same day after they hired me. The whole process took about 2 hours.

    Interview Questions
    • "Tell me about a situation where you were unsuccessful in your last job"   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Loss Prevention and Safety Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 6 daysinterviewed at Lowe's.

    Interview Details

    First got a phone call from a lady in Chicago of all places. She was doing a phone screen. All questions were for an entry level position. She said someone from the store would review the answers and call me. Nobody did. Tried for same position for another location , was on phone with one gentleman with a lady in the back ground. Went well , they said they were very interested. However they said the position has been filled. " I'm thinking what was the point of calling then? " In all , the questions were very basic hardly related to a manager level. Since then, it has been a big turn off. Even as a consumer there.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  9. 3 people found this helpful  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Lowe's.

    Interview Details

    the hiring and interview process was quick, 3 interviews and drug text.You wait like a month after you pass the interviews. After you are aproved they give an store tour and introduce to all employee.

    No Offer
    Positive Experience
    Difficult Interview
  10.  

    Online Traffic Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I had an initial phone interview, then had on site interview with panel of about 6 other managers that I would be working with. The position was new and not very defined so most of the questions were general information about how I manage people and processes. The entire process took about 3 weeks and they were very flexible with my start date.

    Interview Questions
    Negotiation Details
    There's not much negotiating of salary.
    Accepted Offer
  11.  

    Pro Sales Interview

    Anonymous Interview Candidate in Matamoras, PA
    Anonymous Interview Candidate in Matamoras, PA
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Lowe's.

    Interview Details

    When I was hired it was simple process, but then again that was 8 years ago , it has changed now, its more difficult, there are more questions that need to be answered and trick questions. However they seem to hire people now with no experience because they save money

    Interview Questions
    • When have you ever made a mistake, how did you handle it   Answer Question
    Negotiation Details
    simple, they paid me more money and commission at the time, they recruited me from home depot
    Accepted Offer
    Neutral Experience
    Average Interview

See What Lowe's Employees Are Saying

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1 person found this helpful

 Current Anonymous Employee in Forney, TX

Pros: “friendly and great place toou have a feel like you have famly” Full Review

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