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Lowe's Millwork Sales Specialist Interview Questions & Reviews

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Web: www.lowes.com | HQ: Mooresville, NC

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.7

“Average” Interview

Interview Experience [?] Based on 3 ratings

Positive	67%
Neutral	33%
Negative	0%

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2011 (took a day)

When I was first hired on at lowe's it was a seasonal position. I went to work everyday and got there early if I could and was never late. They saw how hard I worked so they gave me a part-time position on the stocking crew. 9 months later I applied for the millwork specialist job. It was in a different store. She called me for an interview about 3 days after I applied online. You have to be very positive in these interviews, they ask you alot of things how you handled problems in your past job. You have to try to give as much detail as you can, also they are looking at how well you work with others, (IF YOU ARE A PEOPLE PERSON).

Interview Questions

Tell me about a time when you went out of your way for a customer, what was the situation? What did you do?

Answer Question

Tell me about a time when you had to over come a problem at work in order to reach a goal? What was the problem? What steps did you take to reach the goal?

Answer Question

Tell me about a time when a customer , coworker or supervisor was telling you something but the message was onclear, How did you respond?

Answer Question

What department are you move familiar with? In this case it's millwork.
Imagine a customer is browsing in this department, How would you approach the customer?

Answer Question

Tell me about a time when you wanted to improve you work skills,
What new skills did you gain?
How did you develope these new skills?
What was the outcome?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Dec 2009 (took a day)

I had to go through 4 rounds of interviews, 2 Zones, the Ops Manager and then the Store Manager. Afterward, I was presented with an offer from the HR Manager. A lot of the interviews asked a lot of the same questions, like "How would you deal with an angry customer?" or "How would you learn about new products that Lowe's sells?"

Interview Questions

How would you deal with an upset customer?

Answer Question

Negotiation Details

I was able to negotiate, only because I was not afraid if they turned me down, I would walk away and go back to my present job. They presented a pre-printed offer form with my name, position and salary written in. As I read the paper, I asked if the offer was negotiable, I was told no. I politely responded that it was not adequate compensation for the job that I was asked to do, and if a compromise was not available I would have to pursue other employment opportunities. I was then told to wait outside for a few minutes while they discussed a counter-offer, brought me back in and I accepted.

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Aug 2007 (took 2 days)

I walked in took interview in automated computer kiosk and had to be persistent and continue to visit once or twice a week before given an interview. Was able to get interview and it was a back to back two day interview one on one with current employees. Not real productive interviews basically just to see if you could tell a screw from a nail.

Interview Questions

Have you had experience in a retail environment.

View Answers (1)

Negotiation Details

I was recomended by a current associate for the position and that particular associate made a higher then usual hourly rate, and I got what she got and I put her name on my paperwork as a reference. I assume that they knew that I knew what she made and was expecting the same. I did have a good bit of construction experience and was knowledgeable in mill-work.