Lowe's Sales Specialist Flooring Interview Questions

Updated Jul 12, 2014
Updated Jul 12, 2014
15 Interview Reviews

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1 person found this helpful  

Sales Specialist Flooring Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person. The process took 2 weeksinterviewed at Lowe's.

Interview Details

Once an online application along with resume is submitted, an interview is set up with the HR manager. If passed a second interview is scheduled with two Assistant Store Managers or at least one Assistant Store Manager and the Department Manager. If satisfied you will receive an offer from the Store Manager for hire.

Interview Questions
  • The questions are mostly standard ones with scenarios like how have you handled difficult problems or customers, how have you dealt with time management and tasks, and how have you dealt with problem coworkers.   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Lowe's

  1.  

    Flooring Sales Specialist Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 1+ weekinterviewed at Lowe's in May 2014.

    Interview Details

    Interview was with the HR and one of the ASM of the store. They asked you several question and scenarios while taking note of answers.Most of the questions pertain to a persons ability to provide customer service in less than ideal situations.The Lowe's IMPACT model is very important to know, also trying to get credit app.

    Interview Questions
    Negotiation Details
    They give you and amount you can take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied online. The process took 6 daysinterviewed at Lowe's in April 2014.

    Interview Details

    I had two interviews for this job which were about three days apart. The first one was with the human resources manager. The second one was with the Store Manager and Assistant Store Manager. Situational questions were asked which required detailed answers about previous work experience. An example is, describe a time when you experienced frustration in a particular job assignment or task.

    Interview Questions
    • The online assessments did not offer adequate answers for me; many times it was a choice between undesirable answers for the situation.   View Answers (2)
    Negotiation Details
    There were no opportunities to negotiate. This is what the job is and this is what it pays ($14.13 per hour, full time hourly).
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Flooring Sales Specialist Interview

    Anonymous Interview Candidate in Ogdensburg, NY
    Anonymous Interview Candidate in Ogdensburg, NY
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's in March 2014.

    Interview Details

    Had interview and waited a couple days and then got offered the job

    Interview Questions
    • All scenario based questions. Tell me about a time when this happened and how did you handle it   Answer Question
    Negotiation Details
    No negotiations
    Accepted Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Fresno, CA
    Anonymous Interview Candidate in Fresno, CA
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Lowe's in March 2013.

    Interview Details

    asked pre determined questions. Went for 2nd interview. drug test and background. Waited for all to clear, called with an offer of hire if passed. The whole process took a very long time. I have never been in trouble and the background took almost 2 weeks

    Interview Questions
    • If you and management or peer had a disagreement which caused poor relations, how did you solve and what steps taken to solve.   View Answer
    Negotiation Details
    pre determined
    Accepted Offer
    Average Interview
  6.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Chattanooga, TN
    Anonymous Interview Candidate in Chattanooga, TN
    Application Details

    I applied online – interviewed at Lowe's.

    Interview Details

    I researched job positions on glass door first, Applied online for jobs within driving distance. Interviews were straight up with open ended questions about my self and experience level.
    Things like describe your knowledge level from 1 - 10 on depts in store, a time when you had a problem with a customer / fellow employee and how you resolved it, Why do you want to work here , and usual questionaire to judge your personaility.

    Interview Questions
    • A customer comes to you and needs advice on building a _____. How would you advise.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    The process took a dayinterviewed at Lowe's in June 2012.

    Interview Details

    Since I am currently a Lowe's employee, I did an internal application through our employee webpage. I called the store to verify that they'd received my app okay, and made an appointment to call for follow-up. I requested recommendations from my Store and HR managers, who sent emails to the store to which I'd applied. They emailed the store before the job posting expired. I called back for follow up and arranged the time for the interview for an hour later that same day.

    Interviews for Specialists and above are Group/Panel interview. For Specialists, it is the Assistant Store Manager in charge of the department you applied for, and the HR Manager. The interview consisted of a little over a dozen questions asking for specific examples of customer and coworker interactions, a product-knowledge role play, and a few general interview questions (why do you want this position? etc..). I felt that the questions were generally easy as long as you use common sense.

    Pro tips: Use Lowe's language (ex. "daily 8s"), prove you know the difference between the types of credit at Lowe's, bonus points if you can talk about Lowe's Experience of the Future (ex. MyLowe's, ATG, Connections, etc.) and keep your answers to the point because they have to write down what you're saying. They're not going to ask if you actually know about Lowe's credit, or about MyLowe's, etc. specifically - use them creatively in the questions that they do ask.

    Interview Questions
    • Rate your product knowledge in these departments on a scale of one to ten. (Followed by a list of the Lowe's departments which typically have a Sales Specialist.)   View Answer
    • Since you rated yourself high in product knowledge in the ____ department, pick a product from that department and pretend that you're selling it to us.   View Answers (2)
    • How do you use your time when there is low traffic in the store?   View Answer
    • Give an example when you've had to overcome a seemingly overwhelming obstacle, and explain what you did to overcome it.   Answer Question
    • Suppose a customer is interested in a project, but they don't want to purchase because they say they can't afford it. How do you close the sale?   View Answer
    No Offer
    Positive Experience
    Average Interview
  8.  

    Flooring Sales Specialist Interview

    Anonymous Interview Candidate in Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I applied online. The process took 1+ weekinterviewed at Lowe's in December 2011.

    Interview Details

    This was a promotion within the company, but at a different location. I followed up after applying and was called 10 days later for an interview. The HR Mgr. & Store manager interviewd me for about 45 minutes. Both we're pleasant. Get there early but don't expect them to be ready at the set time as the manager who is interviewing you may be busy on the floor.

    Interview Questions
    • Name a time that you had a problem with a co-worker. What did you do?   Answer Question
    • Tell me about a time when you told a customer the wrong info. How did you handle it?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Gloucester, VA
    Anonymous Interview Candidate in Gloucester, VA
    Application Details

    The process took a dayinterviewed at Lowe's in November 2011.

    Interview Details

    unlisted

    Interview Questions
    Negotiation Details
    Honesty is main factor.
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Catonsville, MD
    Anonymous Interview Candidate in Catonsville, MD
    Application Details

    I applied online. The process took 3 weeksinterviewed at Lowe's in May 2011.

    Interview Details

    very fast and somewhat simple

    Interview Questions
    • none they were all easy and related to prior work experience   Answer Question
    Negotiation Details
    they told me how much they would pay me and i accepted
    Accepted Offer
    Positive Experience
    Easy Interview

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