Lowe's Sales Specialist Flooring Interview Questions

Updated Jul 3, 2015
18 Interview Reviews

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Sales Specialist Flooring Interview

Anonymous Employee in Dublin, CA
No Offer
Negative Experience
Difficult Interview

Application

I applied through other source. The process took 2 daysinterviewed at Lowe's (Dublin, CA) in March 2015.

Interview

I am currently employed as a full time CSA. I was called to be pre screened by HR and then interviewed by by the overseeing ASM the following day.

Interview Questions

  • Tell me about a time where you had to make an important decision on limited or conflicting information? What was the situation? What was the outcome? What was the impact of your decision?   1 Answer

Other Interview Reviews for Lowe's

  1.  

    Sales Specialist Flooring Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Lowe's.

    Interview

    Went great. Asked usual questions listed in question area. The interviewer was very nice and easy to get along with even though there were distractions which was ok considering the time of day it was and it happened to be very busy in the store at the time I was there interviewing that day.

    Interview Questions

    • where do you see yourself in 5yr, how would you handle crisis etc. They also asked, integrity questions, role playing, what would I do if I didn't know where an items was, what if a customer became angry. Also....How many hours are you wanting to work and which days and are you willing to work? Will you have a problem with the physical demands of this position? The interviewer was very nice and easy to get along with   Answer Question
  2. Helpful (4)  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Lowe's.

    Interview

    Once an online application along with resume is submitted, an interview is set up with the HR manager. If passed a second interview is scheduled with two Assistant Store Managers or at least one Assistant Store Manager and the Department Manager. If satisfied you will receive an offer from the Store Manager for hire.

    Interview Questions

    • The questions are mostly standard ones with scenarios like how have you handled difficult problems or customers, how have you dealt with time management and tasks, and how have you dealt with problem coworkers.   Answer Question
  3.  

    Flooring Sales Specialist Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Lowe's (Jacksonville, FL) in May 2014.

    Interview

    Interview was with the HR and one of the ASM of the store. They asked you several question and scenarios while taking note of answers.Most of the questions pertain to a persons ability to provide customer service in less than ideal situations.The Lowe's IMPACT model is very important to know, also trying to get credit app.

    Interview Questions

    Negotiation

    They give you and amount you can take it or leave it.

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  5.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Raleigh, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 daysinterviewed at Lowe's (Raleigh, NC) in April 2014.

    Interview

    I had two interviews for this job which were about three days apart. The first one was with the human resources manager. The second one was with the Store Manager and Assistant Store Manager. Situational questions were asked which required detailed answers about previous work experience. An example is, describe a time when you experienced frustration in a particular job assignment or task.

    Interview Questions

    • The online assessments did not offer adequate answers for me; many times it was a choice between undesirable answers for the situation.   2 Answers

    Negotiation

    There were no opportunities to negotiate. This is what the job is and this is what it pays ($14.13 per hour, full time hourly).

  6. Helpful (1)  

    Flooring Sales Specialist Interview

    Anonymous Interview Candidate in Ogdensburg, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Lowe's (Ogdensburg, NY) in March 2014.

    Interview

    Had interview and waited a couple days and then got offered the job

    Interview Questions

    • All scenario based questions. Tell me about a time when this happened and how did you handle it   Answer Question

    Negotiation

    No negotiations

  7.  

    Flooring Sales Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Lowe's in March 2014.

    Interview

    I applied, interviewed, waited a week, called to remind them I was still interested and they offered me the job. I had already worked for Lowe's for 2 years, and they knew who the workers are and who isn't. My management at the time was very good at knowing who to hire and who not to hire.

    Interview Questions

    • Previous scenario based questions about customer service skills.   Answer Question
  8.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Fresno, CA
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Lowe's (Fresno, CA) in March 2013.

    Interview

    asked pre determined questions. Went for 2nd interview. drug test and background. Waited for all to clear, called with an offer of hire if passed. The whole process took a very long time. I have never been in trouble and the background took almost 2 weeks

    Interview Questions

    • If you and management or peer had a disagreement which caused poor relations, how did you solve and what steps taken to solve.   1 Answer

    Negotiation

    pre determined

  9.  

    Sales Specialist Flooring Interview

    Anonymous Interview Candidate in Chattanooga, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Lowe's (Chattanooga, TN).

    Interview

    I researched job positions on glass door first, Applied online for jobs within driving distance. Interviews were straight up with open ended questions about my self and experience level. Things like describe your knowledge level from 1 - 10 on depts in store, a time when you had a problem with a customer / fellow employee and how you resolved it, Why do you want to work here , and usual questionaire to judge your personaility.

    Interview Questions

    • A customer comes to you and needs advice on building a _____. How would you advise.   Answer Question
  10. Helpful (3)  

    Sales Specialist Flooring Interview

    Anonymous Employee in San Diego, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 1 dayinterviewed at Lowe's (San Diego, CA) in June 2012.

    Interview

    Since I am currently a Lowe's employee, I did an internal application through our employee webpage. I called the store to verify that they'd received my app okay, and made an appointment to call for follow-up. I requested recommendations from my Store and HR managers, who sent emails to the store to which I'd applied. They emailed the store before the job posting expired. I called back for follow up and arranged the time for the interview for an hour later that same day. Interviews for Specialists and above are Group/Panel interview. For Specialists, it is the Assistant Store Manager in charge of the department you applied for, and the HR Manager. The interview consisted of a little over a dozen questions asking for specific examples of customer and coworker interactions, a product-knowledge role play, and a few general interview questions (why do you want this position? etc..). I felt that the questions were generally easy as long as you use common sense. Pro tips: Use Lowe's language (ex. "daily 8s"), prove you know the difference between the types of credit at Lowe's, bonus points if you can talk about Lowe's Experience of the Future (ex. MyLowe's, ATG, Connections, etc.) and keep your answers to the point because they have to write down what you're saying. They're not going to ask if you actually know about Lowe's credit, or about MyLowe's, etc. specifically - use them creatively in the questions that they do ask.

    Interview Questions

    • Rate your product knowledge in these departments on a scale of one to ten. (Followed by a list of the Lowe's departments which typically have a Sales Specialist.)   1 Answer
    • Since you rated yourself high in product knowledge in the ____ department, pick a product from that department and pretend that you're selling it to us.   2 Answers
    • How do you use your time when there is low traffic in the store?   1 Answer
    • Give an example when you've had to overcome a seemingly overwhelming obstacle, and explain what you did to overcome it.   Answer Question
    • Suppose a customer is interested in a project, but they don't want to purchase because they say they can't afford it. How do you close the sale?   1 Answer
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