Lush Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Easy” Interview
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Interview Experience [?] Based on 5 ratings
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Sales Associate at Lush
Posted Nov 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Seattle, WA (took 2 days)
I found out about the job with Lush on Craigslist so I sent in my resume and was invited to a group interview. The group interview consisted of about 15 applicants. I know sometimes they are a bit smaller and sometimes they are a bit larger. I believe they called it a Hiring Party.
We all shuffled into the store and were divided up into groups where we went about performing tasks at different stations. They had an associate for example show us how to demonstrate a massage bar and then we took turns massaging each other and "selling" the product. Then we took turns selling giftsets, bath bombs, and finally a body scrub bar. I thought it was a fun way to learn a little about the product and the company, and it shows first hand your ability to perform the actual functions of their jobs.
They gave us stars based on our performance. Green stars were the best.
They really looked for people who were willing to jump in. Being enthusiastic, outgoing, and not shy are absolutely vital to success in this position. Even if you don't know what you are doing, just do your best and fake it until you make it. Volunteer first for EVERYTHING. Don't yell, but speak in a higher volume of voice then you would in a normal conversation as it will allow you to be heard when there are lots of people around as well as project a little more confidence. If you are someone who is naturally a bit more outspoken then just be yourself.
Also check out there website before the interview. Study the products a little bit and also research their company history and finally the environmental, human rights, and animal rights causes that they support.
I was offered the job two days later.
I rated the interview experience as average. If you are a person who is more reserved it will probably be a difficult interview for you as you really have to have guts and go for glory. I stand by average because it was a very different scenario then most interviews, but I know that many jobs make you go through multiple interviews and all kinds of background checks and tests.
Interview Questions
Negotiation Details
There wasn't a negotiation really. It was "Do you want the job?"
Pay was low. Hours aren't guaranteed. Bottom line is that it's retail.
Other Details
The interview consisted of a Group/Panel Interview.
More Lush Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Recruiter at Lush
Posted Jul 2, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2008 in San Francisco, CA (took 2 weeks)
I had three interviews with this company. An initial phone screening, a group interview with two people (1: Recruiter, 2: Hiring Manager), third was another phone interview with a District Manager.
The interviews took about three hours total, each time the same questions were asked of me, most likely an interviewing template was being used.
The people that I meet were very nice and the organic products were great. My main concern with this company was that it lacked diversity. In such a diverse city as San Francisco I expected the same in the store.
The work environment was not professional; the area in which we interviewed was in the back of a 1200 sq foot store, which had dirty floors, a few makeshift tables and chairs. No permanent work stations and not ergonomic. On the up side, there was a large bay window in which you could view a luscious garden.
Although, I may not have accepted the job, I would have appreciated a courtesy call from someone, or at least a thank you for meeting with us letter or email.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Lush
Posted Jan 29, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2008 in Toronto, ON (Canada) (took 2 weeks)
I walked into the Lush store and asked to speak to a manager and handed my resume directly to her. She asked me a series of questions on the spot, such as "Why do you want to work at Lush?" and "Have you been to Lush before", as well as "Do you have a favourite product?". Then she called me back after a few days and informed me that there would be a group interview the following week. There were 2 interviewers and about 7 interviewees. The two interviewers took turns asking questions to each of us by making us pull random questions out of a hat. Then we were givin a questionnaire that took about 10 minutes to fill out. it had questions concerning our availability and why we wanted to work for Lush. Then, each interviewee had to pick a product out of a box and we were given 5 minutes to brainstorm a way to sell the product to the person sitting next to us, then we took turns presenting the way that we would sell the product to a customer. We were all thanked for coming to the interview and were told that if we made it to the second round, we would be called within the next 4 days to schedule a floor trial. I was called 4 days later and had my floor trial scheduled in that same week. the floor trial was just myself on the sales floor greeting customers for about 10 minutes so that the managers could see how naturally i was able to interact with the customers. I was then hired on the spot.
Interview Questions
Negotiation Details
I was not able to negotiate anything concerning my wage. I was told that I was going to be paid minimum wage.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
More Lush Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate (Seasonal) at Lush
Posted Nov 30, 2009
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2009 in Chicago, IL (took 4 days)
One phone interview, followed by a group interview with about 9 other applicants. In the group interview we answered one or two "fun" questions (like, "What is your favorite Thanksgiving food?"), basic job interview questions (why would you be good at this job, what is your sales strategy, why do you want to work here, etc.), and questions about Lush and its products (what do you think it would be like to work here, what are your favorite products). You were expected to jump in and answer the questions (which is probably a test for assertiveness, etc.) At the end, we had to do a little mock sales pitch to the group for something on our person.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
General Manager at Lush
Posted Apr 30, 2009
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2008 in Dallas, TX (took 2 weeks)
interview with RMIT and RM there are no DM
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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