Lyris
2.4 of 5 104 reviews
www.lyris.com Emeryville, CA 50 to 149 Employees

Lyris Customer Success Manager Interview Questions & Reviews

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Customer Success Manager Interview

Customer Success Manager
Emeryville, CA

The process took 2 weeks - interviewed at Lyris in May 2012.

Interview Details – I applied to an online ad and was sent an automated email asking me to interview. A director called me on the date and time we agreed and asked me a few basic questions. The questions were focused on the experience I had, what I could do, etc. The interviewer was a "fill in" director for another and had a hard time answering my questions, and lacked any enthusiasm. I felt as though she interviewed all day had a standard question sheet and couldn't care less about the role. After the interview I followed up by phone email etc, and got an automated email stating the position was filled. After another week went buy received another invite to interview, but turned it down.

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1 person found this helpful

No Offer

Neutral Experience

Easy Interview

Customer Success Manager Interview

Customer Success Manager
Emeryville, CA

I applied online and the process took 2 months - interviewed at Lyris in March 2012.

Interview Details – Application "got lost", there was a feeling of a poor process management from the start. Dates for interview were given and changed twice. Once there, waited ~ 30 min for the interviewers and the conference room to get available. Got a feeling that they were expecting a different candidate for a different position. Office and the neighborhood does not have free parking. Everybody inside seems super-busy, no eye contact. Office space with no windows,but, on a bright side, conference rooms are named after Will Ferrell movies.

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