M&T Bank Customer Service Representative Interview Questions & Reviews
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Updated Mar 1, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 3 ratings
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| 1–3 of 3 M&T Bank Interviews | Sort by |
Customer Service Representative at M&T Bank
Posted Mar 1, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Rochester, NY (took 1 week)
One on one interview with branch manager, then one on one interview with the HR rep, fingerprinting and background check. Hired within a week.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at M&T Bank
Posted May 8, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 (took a day)
The initial interview process was conducted in an organized fashion. I had a total of 4 interviews spread out over a 2 week span. I felt very comfortable sitting with a lot of "big" names in the company because they all made me feel welcomed. After chatting about my role in the company (once hired on), everyone seemed to really like the idea of getting to know me by asking me about my past experiences, my family, and educational background. It was really great to share fun stories about myself outside of a professional setting. It really gave them the opportunity to build rapport with someone they eventually hired on their team.
Interview Questions
Negotiation Details
M&T pride it self on giving the industry standard on what your salary will be. It's factors include your location, years of experience, etc. There's always room for growth based on performance. If you work hard and achieve growth for the company, then M&T will reward you appropriately. So there is always a way to earn more.
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at M&T Bank
Posted Mar 1, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2009 (took a day)
Fairly basic interview questions about past education and work experience and what you believe you would bring to the job. Truly seemed more of a chance for them to gauge one's personality and inter-personal skills for such a customer care related position. I was told that the do like to promote internally but were not really wowed by any of the employees who chose to interview. Unfortunately, I was basically told that I was over-qualified for the position but there was a sales-development program that they would like to make me a candidate for in the summer. Come summer time the program was temporarily disbanded due to lack of candidates.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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