MAXIMUS Interview Questions in Boise, ID

5 Interview Reviews

Interview Experience

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  1.  

    Customer Service Representative Interview

    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at MAXIMUS (Boise, ID).

    Interview

    They tend to hire in groups with group interviews and then pick who they will keep. Its not uncommon to sit in a room with many others waiting for upwards of 2 hours for management to pull your group for computer testing.

    Interview Questions

    • there is no difficult questions asked. its to the point and rolled around the computer testing and the mock call scenario.   Answer Question

    Negotiation

    keep in mind this is a temp job with an end date. Even while employed, keep putting your resume out to other jobs or in the end you'll be without a job when layoffs happen.

  2.  

    Customer Service Representative Interview

    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeksinterviewed at MAXIMUS (Boise, ID) in July 2014.

    Interview

    Hired in a large group atmosphere, herded us like cattle, took one month before they did the drug test, back again for more prep, every single person is hired as long as they pass the drug test, give high ensentives if you can get more people hired who stay more than 90 days such as 100-400 dollars.

    Interview Questions

    • Very poor training, cannot have any feelings towards consumers and are often told that the consumer will call back and eventually be helped. Anyone who truly cares about people will have a hard time working for this company. Software seems to be constantly upgraded with no training on how to use it and websites always have technical issues   Answer Question
  3.  

    Call Center Supervisor Interview

    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at MAXIMUS (Boise, ID).

    Interview

    2 telephone interviews, 1 panel interview with 2 managers.

    Interview Questions

    • Do you have a a problem helping culturally disadvantaged people on the phone?   1 Answer

    Negotiation

    They made an offer. I negotiated 3k more.

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  5.  

    Supervisor Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at MAXIMUS (Boise, ID) in July 2013.

    Interview

    The hiring and interview process was haphazard at best. I know of many situations where individuals with much more qualified credentials were looked over while those lacking experience were hired on the spot.

    Interview Questions

    • The questions were fairly basic. The most difficult question was the question of expected salary because the interviewer seemed to have no grasp of industry standard.   Answer Question
  6.  

    Training Specialist Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at MAXIMUS (Boise, ID) in April 2013.

    Interview

    Phone interview with a recruiter, interview with someone from Denver, gave a presentation with their training material, general discussion.

    Interview Questions

    Negotiation

    No negotiation

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