MAXIMUS Interview Questions in Boise, ID

Updated Mar 13, 2015
Updated Mar 13, 2015
7 Interview Reviews

Interview Experience

Interview Experience

28%
14%
57%

Getting an Interview

Getting an Interview

80%
20%

Interview Difficulty

1.3
Average

Interview Difficulty

Hard

Average

Easy

7 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied online. The process took 4+ weeksinterviewed at MAXIMUS.

    Interview Details

    They tend to hire in groups with group interviews and then pick who they will keep. Its not uncommon to sit in a room with many others waiting for upwards of 2 hours for management to pull your group for computer testing.

    Interview Questions
    • there is no difficult questions asked. its to the point and rolled around the computer testing and the mock call scenario.   Answer Question
    Negotiation Details
    keep in mind this is a temp job with an end date. Even while employed, keep putting your resume out to other jobs or in the end you'll be without a job when layoffs happen.
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Employee in Boise, ID
    Anonymous Employee in Boise, ID
    Application Details

    I applied online. The process took 5 weeksinterviewed at MAXIMUS in July 2014.

    Interview Details

    Hired in a large group atmosphere, herded us like cattle, took one month before they did the drug test, back again for more prep, every single person is hired as long as they pass the drug test, give high ensentives if you can get more people hired who stay more than 90 days such as 100-400 dollars.

    Interview Questions
    • Very poor training, cannot have any feelings towards consumers and are often told that the consumer will call back and eventually be helped. Anyone who truly cares about people will have a hard time working for this company. Software seems to be constantly upgraded with no training on how to use it and websites always have technical issues   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  3.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied online. The process took 1+ weekinterviewed at MAXIMUS.

    Interview Details

    2 telephone interviews, 1 panel interview with 2 managers.

    Interview Questions
    • Do you have a a problem helping culturally disadvantaged people on the phone?   View Answer
    Negotiation Details
    They made an offer. I negotiated 3k more.
    Accepted Offer
    Negative Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Call Center Manager Interview

    Anonymous Interview Candidate in Meridian, ID
    Anonymous Interview Candidate in Meridian, ID
    Application Details

    I applied online – interviewed at MAXIMUS in August 2013.

    Interview Details

    The interview was a joke and was facilitated by the state's department of labor. I was asked basic questions about customer service

    Interview Questions
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Supervisor Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied online. The process took 2 weeksinterviewed at MAXIMUS in July 2013.

    Interview Details

    The hiring and interview process was haphazard at best. I know of many situations where individuals with much more qualified credentials were looked over while those lacking experience were hired on the spot.

    Interview Questions
    • The questions were fairly basic. The most difficult question was the question of expected salary because the interviewer seemed to have no grasp of industry standard.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Training Specialist Interview

    Anonymous Interview Candidate in Meridian, ID
    Anonymous Interview Candidate in Meridian, ID
    Application Details

    I applied in-person. The process took 3 daysinterviewed at MAXIMUS in June 2013.

    Interview Details

    Very quick and simple, phone review followed by scheduled presentation. Did a behavioral interview after presentation. Heard about a week later that I got the job. Process lasted roughly 2 weeks from initial phone interview to hire.

    Interview Questions
    • Had to do a mock presentation where the interviewer acted like a student.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Training Specialist Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied online. The process took 4+ weeksinterviewed at MAXIMUS in April 2013.

    Interview Details

    Phone interview with a recruiter, interview with someone from Denver, gave a presentation with their training material, general discussion.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview

Work at MAXIMUS? Share Your Experiences

MAXIMUS

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.