MBS Textbook Exchange
MBS Textbook Exchange Interview Questions & Reviews
Getting an Interview
Systems Interview (Neutral Experience; Average Interview)
I applied online and the process took 1 week - interviewed at MBS Textbook Exchange in March 2009.
Interview Details – Interviewing process is usually two steps. The first will be with HR. The HR department is wonderful and honestly a pleasure to talk to. They are very good at assessing what jobs you might do well at and if they like you, will often look for another position for you if you do not get the one you originally applied for.
The second interview will usually be with the manager you will be working under and possibly with the director of the department. This interview will usually be more technical in nature and will specifically apply to the job you are applying for. Depending on who interviews you, the questions can range from cooperate culture type questions to work ethic questions and almost always there will be a few customer support related questions, specifically "how would you deal with X" type questions.
Interview Question – I was asked some basic networking and windows trouble shooting questions. I do not remember exactly what they were, but they were slightly easy View Answer
Negotiation Details – There was no negotiation. They said "this is what this position pays" and that was the end of it.
Copywriter Interview (Positive Experience; Easy Interview)
I applied online and the process took 2+ weeks - interviewed at MBS Textbook Exchange.
Interview Details – Interview process was pretty standard.
Interview Question – They asked what I knew about the company so make sure you do research and stroke their ego a little bit. Answer Question
Negotiation Details – Not good. They did not negotiate at all.
Econtent Specialist Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at MBS Textbook Exchange in October 2009.
Interview Details – I applied online. I was called in for an interview with human resources within a day of placing the application. The human resources professional seemed very nice. He asked me about my qualifications while he reviewed my resume, and why I was interested in the position. He then told me that I would probably be bored, and asked if I was sure I wanted to interview for this position. I respectfully said that yes, I would. He gave me a short overview of the position, the benefits and the wage, and proceeded to set up the interview with the hiring manager.
I met with the hiring manager a few days later. The manager was very respectful, knowledgeable and nice (no longer with the company). The manager asked for details on my qualifications, explained the job in more detail, and asked about how I handle stress and multitasking.
I was offered the position about a week or two later, however, the salary was lower than previously discussed.
Interview Question – What would you do or how would you react if you spilled coffee on yourself at the beginning of your work day? Answer Question
Copy Editor Interview (Neutral Experience)
I applied online and the process took 2 weeks - interviewed at MBS Textbook Exchange.
Interview Details – I applied to MBS for their Marketing Department. I received a phone call within three days of applying to set up an interview. My initial interview was with an HR rep as a main screening. Since I was coming from out of town to interview he tried hard to get me set up that same week with an interview with an employee from the department I was applying for. My second interview was very short but my interviewer was 30 minutes late for my interview. Despite the frustrating waiting to be interviewed, everyone I encountered appeared to be very friendly and helpful.
Interview Question – Questions were very standard. Nothing that really jumped out at me to be abnormal or difficult to answer. Answer Question
Systems Trainer Interview (Negative Experience; Average Interview)
I applied online and the process took 4 weeks - interviewed at MBS Textbook Exchange.
Interview Details – The initial interview was with the HR manager and was pleasant, professional, and not difficult. He stressed that they were in a hurry to fill the position. The next three interviews, though, were a mess.
The first one was with a team manager who spent nearly ten minutes complaining about never having finished her degree, said that she never has team meetings, and said that though several people had quit since she started, that was all coincidental. The second was with the division manager, who when I asked what qualities she saw in those most successful in the position for which I was applying said "not badmouthing the company to customers." The third turned out part-way through to be for an unrelated position for which I had not (and would not have) applied and that I was not told I was being considered for; instead, I had been asked to come in for a third interview for the initial position. They all said that they needed to fill positions "right away," but they could give no details about them; the third one couldn't even tell me the salary range (something they publish with their job announcements).
I may still be in the running for one of these positions for all I know, since they have not answered two polite e-mail inquiries in the six weeks since my last interview.
Interview Question – Are you interested in this position that you did not apply for and that I just told you about without any warning that I was interviewing you for it? Answer Question
Business Analyst Interview (Positive Experience; Average Interview)
The process took 2 days - interviewed at MBS Textbook Exchange in November 2010.
Interview Details – Interview was first with HR manager to gauge qualifications. Within three days, I had a message from HR that a further interview was requested with the manager of the department. I interviewed with the manager a few days later. I was offered the job later that day. The interview process involved a number of questions about my background (although it was relatively informal in that area), and I was asked to fill out a checklist rating my competencies in various areas.
Interview Question – What leadership qualities have you done the best job of maximizing in your previous leadership experience? Answer Question