MSC Industrial Direct Interview Questions

Updated Jul 18, 2014
Updated Jul 18, 2014
35 Interview Reviews

Interview Experience

Interview Experience

29%
19%
51%

Getting an Interview

Getting an Interview

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7%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeks - interviewed at MSC Industrial Direct.

    Interview Details

    You have 2-3 calls with hiring recruiter. Once you get past this process you have 2 in person meetings with hiring DSM. After you pass this process you have phone interview with Regional Vice President of Sales.

    Interview Questions
    Negotiation Details
    No negotiation needed since offer was at high end of salary range.
    Accepted Offer
    Positive Experience
  2.  

    Driver Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Submitted by temp agency, shot interview and drug test and I got the job

    Interview Questions
    Negotiation Details
    NO
    Accepted Offer
  3.  

    Telesales Interview

    Anonymous Interview Candidate  in  Jonestown, PA
    Anonymous Interview Candidate in Jonestown, PA
    Application Details

    The process took 3 weeks - interviewed at MSC Industrial Direct in July 2008.

    Interview Details

    You had to attend a job fair first where they did the initial interview. Once they cleared you through that, you had to do a "spend a day". This consisted of 4 hours sitting with employees doing the job. That was worthless since the lady I sat with was working on a large problem that had not much to do with the position. I had to do role play with the manager and sell her something. She used items I was selling at my other job. Typical questions about background.

    Interview Questions
    • Role playing with the manager. I never did that before and had to think on my feet.   Answer Question
    Negotiation Details
    Negotiated nothing.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Finance Interview

    Anonymous Interview Candidate  in  Melville, NY
    Anonymous Interview Candidate in Melville, NY
    Application Details

    I applied through a recruiter. The process took 3 weeks - interviewed at MSC Industrial Direct in March 2010.

    Interview Details

    General discussion of skills and experience; they thought I was overqualified. Company wasn't convinced that the position was challenging enough and seemed to feel it was a dead end job without even giving the benefit of the doubt to the candidate. Something isn't right with the employee philosophy of the company. Employees are apparently not valued. They have no concept of talent acquisition. Prior comments are 100% accurate. Surprised the company has survived but would'nt be if they don't make it in the tougher environment ahead. Could be a good short stock play.

    Interview Questions
    • Why are you willing to take a pay cut?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  6. 1 person found this helpful  

    Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 1+ week - interviewed at MSC Industrial Direct.

    Interview Details

    Recruiter call, phone interview, face to face interview with Branch Manager, phone interview with Market Manager. Background and credit rating check, but no drug test. They want metal working experience when they can get it - those with it will be ranked as more valuable. New trend os to hire younger people with less experience and low ball on salary with a Ford Focus. Experience is not valued. They are now trying to be like Fastenal, not MSC.

    Negotiation Details
    Messy, they tried lowballing on salary. Ask for what you want or you won't get much.
    Accepted Offer
    Easy Interview
  7. 2 people found this helpful  

    Sales Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied in-person - interviewed at MSC Industrial Direct in August 2009.

    Interview Details

    There are several steps to the interview process. Initially there is a phone call with management to determine phone skills and appropriateness for the position. If this is acceptable, then there is a face-to-face interview with management. If there is interest there is a second interview. Finally, there is an offer to spend the day observing the job being completed in order to determine personality fit.

    Interview Questions
    • questions are standard and look for specific examples of success   Answer Question
    Negotiation Details
    set base salary, no negotiation on salary or time
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 2 people found this helpful  

    Inside Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 3 months - interviewed at MSC Industrial Direct in December 2012.

    Interview Details

    Hiring process is a nightmare. It takes a minimum of 3 months to get an acceptance or denial of employment. Although the questions are pretty scripted and easily answered, they tend not to let you know exactly what you will be doing. I had 3 face to face interviews with branch management and 1 phone interview with their "corporate headhunter."

    Interview Questions
    • No real noteworthy questions that they ask. They are all pretty basic and common interview questions.   Answer Question
    Negotiation Details
    No real negotiations. They have a set amount that they will pay and will not budge on any other type of compensations that you may ask for i.e. vacation time, etc.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Inside Sales Associate Interview

    Anonymous Interview Candidate  in  Charleston, SC
    Anonymous Interview Candidate in Charleston, SC
    Application Details

    I applied online. The process took 3 months - interviewed at MSC Industrial Direct in May 2010.

    Interview Details

    Phone, face to face

    Negotiation Details
    offer was made.
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 2 people found this helpful  

    Customer Segment Manager Interview

    Anonymous Interview Candidate  in  Melville, NY
    Anonymous Interview Candidate in Melville, NY
    Application Details

    The process took 2 weeks - interviewed at MSC Industrial Direct in March 2009.

    Interview Details

    The MSC HR recruiter was very professional and outgoing -- she was the best part of the whole interview process. Before that, the 3rd party recruiter who had handed me off did not understand the original job spec very well, having thought the position was direct marketing related -- it was in reality, a business development position --- I adjusted early in the game --- which landed me in headquarters for a live 1:1 interviews.

    The hiring team interview process was a significant let down in 2 out of 3 1:1's. There were even some pot shots taken at my professional qualifications ("well-educated people" was the word I heard a few times). I think they were enjoying seeing the out-of-work, well-educated people on the street looking for work at a company such as MSC. After a strong phone interview and invitation to come in for a 1:1, the hiring manager slouched in his seat during my live 1:1. I believe the prior interviewer gave me a "down check" as I sensed intense competition about my skills/experiences versus his.

    After the interview, I received very ambiguous nonconstructive feedback from the 3rd party recruiter. After this, I actually followed up with the hiring manager (who declined to comment and referred me to HR). In fact, my post-interview follow-ups earned an amateurish HR rejection letter from the very charismatic HR recruiter. It was a shame, I sensed she wanted to say more and provide more definitive feedback but duly followed HR policy.

    My advice, only apply for a management position if you don't have an MBA or significant experience -- these and other professional qualifications, savvy and confidence spooked the hiring team --- hey look, they've been there there for over 10 years, who needs "Maverick" from Top Gun to shake things up. In short, they were looking for Gumby.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  11. 1 person found this helpful  

    Senior Supply Planner Interview

    Anonymous Interview Candidate  in  Davidson, NC
    Anonymous Interview Candidate in Davidson, NC
    Application Details

    I applied through a recruiter. The process took 6+ weeks - interviewed at MSC Industrial Direct in April 2013.

    Interview Details

    1 hour phone interview with their HR person/recruiter.
    Next step was a 2 hour phone interview with the team leaders (one hour each, 2 team leads). Very easy-going and both seemed impresssed.
    After that was a full day face-to-face (they flew me to their HQ) where I met with 5-6 separate managers. All were very friendly and seemed VERY interested in me.

    Interview Questions
    • No tough questions at all! Mostly about my background. Had to take an Excel test.   Answer Question
    No Offer
    Negative Experience
    Easy Interview

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