MTN Nigeria

www.mtnonline.com

MTN Nigeria Interview Questions

Updated Nov 18, 2014
Updated Nov 18, 2014
6 Interview Reviews

Interview Experience

Interview Experience

83%
0%
16%

Getting an Interview

Getting an Interview

50%
36%
13%

Interview Difficulty

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Average

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at MTN Nigeria.

    Interview Details

    During my time, it was a typing test then an interview with the EXec of CR.

    Interview Questions
    • U look like a banker, why did u come for this interview   Answer Question
    Negotiation Details
    Nothing to negotiate. U either accept the offer or decline.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Lagos (Nigeria)
    Anonymous Interview Candidate in Lagos (Nigeria)
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at MTN Nigeria.

    Interview Details

    Phone call to confirm a test, then you are scheduled for a typing test.There are 2 interviews afterwards. One is a 1:1 and the other a group interview. The offer is sent afterwards.

    Interview Questions
    Negotiation Details
    No negotiation, standard rates apply for the job function
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Relationship Manager Interview

    Anonymous Interview Candidate in Lagos (Nigeria)
    Anonymous Interview Candidate in Lagos (Nigeria)
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at MTN Nigeria in September 2012.

    Interview Details

    invitation for the Pre-chat was received about 72hours before the date of the chat.
    case study and guidelines on the presentation was also given.
    Afterwards, the invite for the next phase of the interview was sent to successful candidate from the Pre-chat.
    interview session was of 2 phases also.

    Interview Questions
    • Most difficult question was to list strategies for ensuring that customer registration records a 50℅ increase after the deadline given by NCC for the exercise.   View Answer
    No Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Care Interview

    Anonymous Interview Candidate in Ikoyi, Lagos (Nigeria)
    Anonymous Interview Candidate in Ikoyi, Lagos (Nigeria)
    Application Details

    I applied in-person. The process took a dayinterviewed at MTN Nigeria in April 2011.

    Interview Details

    Why do you want to walk with MTN Nigeria?
    Why do want a customer service job?
    What motivates you in life?

    Interview Questions
    • Why do you want to work with MTN Nigeria?   View Answer
    • Why do you want the position of a customer service officer?   View Answer
    Negotiation Details
    I was able to negotiate the salary basis.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Inventory Officer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at MTN Nigeria in September 2010.

    Interview Details

    panel involving three managers

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  7.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at MTN Nigeria in May 2010.

    Interview Details

    Phone calls first, followed by a typing text then oral interview. If successfully, one will be scheduled for 2 - 3 weeks class training. And a final assessment text will be taken. If successfully, then one is good to start up. Another on the Job budding training process will be done before one starts working on his or her own.

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview

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