MTN Nigeria
3.3 of 5 30 reviews
www.mtnonline.com 5000+ Employees

MTN Nigeria Interview Questions & Reviews

Updated Jul 7, 2014
All Interviews Received Offers

Getting the Interview 

41%
41%
16%

Interview Experience 

80%
0%
20%

Interview Difficulty 

Average Difficulty
5 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Customer Care Representative Interview

Customer Care Representative

I applied online and interviewed at MTN Nigeria.

Interview Details – During my time, it was a typing test then an interview with the EXec of CR.

Interview Question – U look like a banker, why did u come for this interview   Answer Question

Negotiation Details – Nothing to negotiate. U either accept the offer or decline.

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Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Lagos (Nigeria)

I applied through an employee referral and the process took 3 months - interviewed at MTN Nigeria.

Interview Details – Phone call to confirm a test, then you are scheduled for a typing test.There are 2 interviews afterwards. One is a 1:1 and the other a group interview. The offer is sent afterwards.

Interview Question – Do you know what a tablet is?   View Answer

Negotiation Details – No negotiation, standard rates apply for the job function

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No Offer

Positive Experience

Easy Interview

Customer Relationship Manager Interview

Customer Relationship Manager
Lagos (Nigeria)

I applied through an employee referral and the process took 2 weeks - interviewed at MTN Nigeria in September 2012.

Interview Details – invitation for the Pre-chat was received about 72hours before the date of the chat.
case study and guidelines on the presentation was also given.
Afterwards, the invite for the next phase of the interview was sent to successful candidate from the Pre-chat.
interview session was of 2 phases also.

Interview Question – Most difficult question was to list strategies for ensuring that customer registration records a 50℅ increase after the deadline given by NCC for the exercise.   View Answer

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Accepted Offer

Positive Experience

Difficult Interview

Customer Care Interview

Customer Care
Ikoyi, Lagos (Nigeria)

I applied in-person and the process took a day - interviewed at MTN Nigeria in April 2011.

Interview Details – Why do you want to walk with MTN Nigeria?
Why do want a customer service job?
What motivates you in life?

Interview Questions

  • Why do you want to work with MTN Nigeria?   View Answer
  • Why do you want the position of a customer service officer?   View Answer

Negotiation Details – I was able to negotiate the salary basis.

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No Offer

Negative Experience

Average Interview

Inventory Officer Interview

Inventory Officer

I applied online and the process took a day - interviewed at MTN Nigeria in September 2010.

Interview Details – panel involving three managers

Interview Questions

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