Macy's Administrative Support Team Associate Interview Questions & Reviews

Interview Details – The interview questions were already outlined. Most of the questions were situational and your response would be to in details in how to handle situations with the management and co-workers, performing tasks assigned by management, sharing skills that would benefit the company.

Interview Details – The process was quite long 1st applied for the position July 11, got an email the next day stating to go to the website and schedule an interview however for over 4 weeks there were never any dates and I would check on a daily basis and finally the beginning of August dates appeared, I set up for Aug 15, but then got a call on the Friday before stating the hiring manager was not going to be in that day and if I could come in sooner. So I agreed and set up for Aug 13, went in with how they Macy associates dress after reading Glassdoor so black slacks, a turquoise shirt and a black sweater shawl on top with some low black heels..When I arrived and went downstairs to their human resources dept the other administrative support associate was away at lunch so I actually was first greeted by the hiring manager she had a few things going on and thank me for waiting but I told her taker her time so I waited a total of 20 min and then she walked me in her office. Once in there she explained what the position entailed and it was for part time, I have always been a worker at heart and felt the position could have paid a little more but I am willing to put in work to move up, It was about 5 question of "Tell me a time" when you dealt with an angry customer, had a team and someone didn't pull their weight what did you do, how do you feel about answering customer complaints etc.. ALWAYS TRY TO USE THE STAR METHOD(SITUATION, TASK, ACTION, RESULT) I pretty much answer the next questions by using the method, she said I reminded her of an associate of hers that she had recently help get promoted to a selling supervisor. She left out for a second came back and told me she had been interviewing for this position for a awhile and she offered me the job on the spot! Which was refreshing because I had quite a few interviews which often went nowhere. She said pending my background check she would have me start right away that was Monday, Wed the check came back which was good and I knew it would so I start training on Friday. This was an extreme pay cut as my old job I was making $16hr and full time with benefits and I had been there almost 5 years, but me and my husband are making the best of it as he makes good money and been on his job over 10 years. This is a stepping stone for me in the right direction as I prepare myself to bull a career in the human resources world. I was happy about the 20% discount until I heard you have to use a Macy's credit card or a prepaid card that you get the 20% deducted at the end of your statement cycle (which sucks I don't want to pay full price upfront) but that is not why I am working there it just an added bonus.

Negotiation Details – It is a part-time position and I have been out of work for almost 10 months, but I am also working on my master degree in human resource management which this gives me some experience in back office, which I have never had. In the application they ask you what pay range you expect, originally i said between $14-16 an hour but of course its only $10

Interview Details – I applied online and received an email the next day requesting that I schedule an interview. I scheduled the interview. All the employees were dressed from business casual to business professional. I had the interview, and the interviewer told me I interviewed well. Then, she told me the position I interviewed for was filled. This begs the question: what was the significance of having the interview if the position was filled?

Interview Details – Applied on-line to advertised position I was truly interested in. Received back an e-mail for a personal invitation to schedule a day/time for an interview via on-line scheduling program. System promptly responded with confirmation e-mail. Received one personal call to change the date. Arrived at interview on time and interviewed on time. Interviewed by hiring manager, was given lot's of informative information regarding the position, felt relaxed as far as the interviewer and my skills for the position. I brought a copy of my resume that was appreciated and used, sent a follow-up thank you letter via e-mail - always ask for interviewers card/e-mail address. About a week later I followed up with a phone call and this particular time gave me major bonus points and I was hired for a job I really wanted!

Negotiation Details – There was no negotiation available. Salary is what it is. Retail.