Glassdoor is your free inside look at Macy's interview questions and advice in Houston, TX. All 19 interview reviews posted anonymously by Macy's employees and interview candidates.
Accepted Offer – Interviewed in Sugar Land, TX Mar 2012 – Reviewed Apr 26, 2013
Interview Details – First you fill out an application online then you recieve an email to schedule for an interview I came into macy and had to wait over am hour to get interview and then I find out that the job I apply for was full so I was offer another job in another position the human resource employees was very rude and didnt like the fact that I was over the position but I didnt care I took the job only because I was an college student and needed a summer job.
Accepted Offer – Interviewed in Humble, TX May 2010 – Reviewed Mar 8, 2013
Interview Details – I was called in to do an interview about 2 days after I put in my online application. The manager interviewing was so nice.
Interview Question – Nothing difficult at all View Answer
Accepted Offer – Interviewed in Houston, TX – Reviewed Mar 4, 2013
Interview Details –
Used one of the reviews here. Got offered a position. Thank you.
The manager was very nice and I passed the interview, but the other manager for that exact department was not working that day, so I will follow up the day after.
But I am confident that I'll get a job.
I have had a Macy's interview before and was not offered a position. They told me "we'll call you". The manager from this interview told me they tell that to everyone who didn't pass the interview.
I wore a black satin dress with some flowers, black tights, black pumps and a jacket. A simple leather purse as well, very chick. I think it helped too, it showed that I have a sense of style and can really fit in the clothing department. It also means that I can help other people dress nicely as well. (As soon as I walked in, she complimented me and I knew that we had a connection.)
Anyway, just be yourself and good luck!
Oh and try to remember that personality questions from the online will be asked and checked for being truthful.
Interview Question – How would you react if you did a great job and noone praised you? View Answers (2)
Negotiation Details – Still have a second interview.
No Offer – Interviewed in Houston, TX Jan 2012 – Reviewed Mar 1, 2013
Interview Details –
I found out about the Macy's Store Management EDP from working in the store and communicating with a recruiter the end of my junior year. I started the process end of August-beginning of September. Since they did not visit my school, I had a phone interview which was behavioral based questions. I also had to complete a timed retail math test. It took about a month before I was able to even set up my second interview, which was another behavioral based interview via webcam. In both cases, they are looking for examples in which you have demonstrated leadership, considering this is for a position in which you will be leading a team.
After that interview, it was another month before I got any feedback indicating whether or not I was moving on to the on-site interviewing. I work for Macy's, and they had apparently notified my HRM to tell me the good news, which to my knowledge never happend.
Once you're invited to the on-sites, you have to complete a series of online questionnaires, one of which I took over 3 years ago. They're pretty simple. One is to see how you behave in certain situations, how you would fit with their culture.
As everyone has mentioned before, they really take great care of the candidates for the on-sites. I stayed at a great hotel, they took us out to dinner and provided breakfast and lunch on the last day. If you go to the on-sites, make sure you keep your receipts because they reimburse costs associated with the trip.
So the on-sites...the first day is all about seeing how you interact with the other candidates and making yourself standout. You learn more about Macy's and have a few guest speakers talk about their experience and there is a Q&A. The second day is when all the real interviewing and group work happens. Candidates are put into teams to go through the activites of the day. You will complete two more 1:1 interviews, this will vary depending on what interviews you have completed prior to the on-sites. I had an interview based on the results of the personality test that we had to take, which just is to see what you say in comparision to what you said online. This I struggled with a little bit because in the past 3 years or so, some of my opinions have changed, therefore; I may have not been consistent with every answer. The other 1:1 was a case in which you select an associate to coach based on a department's scorecard results. Since I had worked with Macy's for over 3 years, I found this to be easy because I was very familiar with their process of coaching and MAGIC selling.
We also did two group activities. One was to review a store's scorecard and select three departments in which you would focus on that week in order to improve sales. Everyone presents their choices and then there is a short Q&A with the executives that are evaluating you. The second activity was to make your claim as to why the department you manage, should have a full-time position added. You get time to prepare, present to the group then come together to make collectively decide the best option for the store. In this activity, it's not about making sure your department is the one chosen, necessarily. You have to decide as a group what is the best thing to do for the store. Also, this is another major point where they look at your personality and leadership skills. This is one of the best times to try to demonstrate that and impress them.
There is also a program overview which just goes over what to expect and the different steps in the program. They get back to you in two weeks to let you know if they want you to join the Magic of Macy's.
I did not get an offer and when I asked for feedback, I was told I would get it, yet I'm still waiting on that. Hopefully I get it, I have a feeling I will not.
I think they do a great job with the interviewing process and if you are interested in a retail career or leadership opportunity, this is a fantastic program. Although I will not be staying with Macy's , I have learned so much about retail, sales and leadership and am excited to use my knowledge in another opportunity. Good luck to anyone interviewing!
Interview Question –
If you are not new to interviewing, nothing should be a surprise. Some questions the ask are:
Why Macy's/retail? Are you okay with having to work nighs/weekends? Tell me about a goal you have for yourself? Tell me about a time you had to tell a supervisor bad news?
Answer Question
Declined Offer – Interviewed in Houston, TX Jan 2013 – Reviewed Feb 3, 2013
Interview Details –
Manager made me feel comfortable told me to take my time and not be nervous. Common situational questions very easy
How would you celebrate a purchase?
why Macy's?
example when you were part of a team what was your role?
how would you sell a Macy's credit card? etc
Interview Question – how would you upscale jeans to bigger purchases? View Answer
Reason for Declining – I was aiming for 8 dollars an up offer was 7.50 and 7.25 during training process this was not my first retail job.
Accepted Offer – Interviewed in Houston, TX May 2012 – Reviewed Nov 8, 2012
Interview Details – I received a phone call ..went to the interview..I was asked if i am reliable and put to work ..FYI if they call you in the want to hire you.The managers are very very busy so if you interview your a shoe in.
Interview Question – none Answer Question
No Offer – Interviewed in Houston, TX Aug 2011 – Reviewed Sep 25, 2012
Interview Details – Sent out an application online. Set up interview a few days later. I can see that the interviewer was pretty inexperienced and was told she was an AA also. Asked routine questions such as why Macy's? What is your experience as an AA? Went on to ask situational questions. Process was quick and impersonal. Had the impression she was more interested in being able to read through her questions instead of interacting with the applicant. She was very nice though.
Interview Question – Nothing unexpected Answer Question
No Offer – Interviewed in Friendswood, TX Jun 2012 – Reviewed Jun 29, 2012
Interview Details – Got a second interview and the next manager told me it was out of the question based on my availability. After making me wait 30 minutes.
Interview Question – They didn't even ask me any questions. Answer Question
Accepted Offer – Interviewed in Houston, TX May 2012 – Reviewed May 30, 2012
Interview Details – I applied online and then received an email the next day to schedule an interview online. I scheduled the interview for the next day. They asked the basic questions like why do you want to work at Macys and what if questions. Offered me a choice of jobs to chose from right after the interview. I took the one with the best pay that would fit into my schedule. I was only looking for part-time hours.
Interview Question – Tell me a little about yourself Answer Question
Negotiation Details – No negotiation
No Offer – Interviewed in Houston, TX Feb 2012 – Reviewed Mar 2, 2012
Interview Details – Let me start of by saying that I came to this website prior to my interview and found everything stated on here to be true so I had an idea of what to expect but did not think it would really happen. I applied on-line for the part-time position and that same day, I received an email to set up an interview. The day of my interview, I arrived early and found the AST office closed. Another interviewee had arrived before me and she had notified an employee. Every employee that passed by smiled courteously and informed someone else of our presence outside the office. I noticed that although they were friendly to us, they were not the same way with their co-workers. Finally, two office assistants arrived and to our surprise, the person in charge of interviewing for the available position had been absent for what seemed like a couple of days and they immediately scrambled to get anyone. In the end, I was interviewed by a Sales Associate who read questions straight from a paper and took notes of my answers. She was a pleasant person but unfortunately could not provide me with acurate information concerning the position. However, she did inform me that the interview went well but her only concern was my availability (I needed to be more flexible because at least once a month I would have to work the whole day if necessary).
Interview Questions
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