Macy's Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Sales Associate (798)
- Seasonal Sales Associate (152)
- Retail Sales Associate (148)
- Beauty Advisor (86)
- Executive Development Program (57)
- Sales Manager (30)
- Visual Merchandiser (30)
- Retail Support Associate (25)
- Support Associate (22)
- Macy's Seasonal Sales Associate (21)
- Sales Support Associate (19)
- Sales Associate In Macy's (18)
- Intern (18)
- Cashier (18)
- Merchandiser (17)
- Cosmetics Counter Manager (17)
- Cosmetics Sales Associate (16)
- Part-Time Sales Associate (13)
- Sales Specialist (13)
- Commissioned Sales Associate (13)
- Store Management Intern (13)
- Administrative Assistant (12)
- Store Management Executive Development Program (11)
- Sales (11)
- Stock Associate (11)
- Customer Service Representative (11)
- Retail Associate (11)
- Store Management Internship (11)
- Administrative Support Team Associate (10)
- COSMETICS (10)
Support Manager Interview (Positive Experience; Average Interview)
I applied in-person and the process took 2 weeks - interviewed at Macy's in October 2013.
Interview Details – 7 easy questions that any retailer would ask you.
You will be interview by whatever manager is available, no matter if you will report to them or not. It's a very easy process. Don't sike yourself out.
What made you apply for Macy's?
Tell me about a time when someone wasn't completing their share of the workload?
Interview Question – None of the questions are difficult at all. You just have to know how to answer them. Answer Question
Receiving Associate Interview (Neutral Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at Macy's in August 2014.
Interview Details – i filled the application form online , after 3 days i got a call regarding interview on the phone , they asked me several questions which were easy to answer :)
Interview Question – why do u like to work here?
if u saw someone is stilling what would you do?
do you have any experience regarding sales? Answer Question
Sales Associate Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Macy's in November 2013.
Interview Details – I applied and received an email a few days later asking to set up an interview. It took a while for an appt time to be posted, which was about a week later. The interview was straight forward. They asked questions about my previous experience in retail. I got the job on the spot.
Interview Question – The most difficult questions was "How did I respond to seeing some stealing?" View Answer
Negotiation Details – None.
Sales Associate Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Macy's in August 2014.
Interview Details – Applied online and received an email the next day telling me to schedule an interview. It took a few days for any interview appointments to become available but finally one opened up. The interview was very quick and easy. The interviewer was friendly which put me at ease. He asked me a total of 5 questions with some chit chat in between. After "seeing what openings they had", I was offered a position.
Interview Question – Where do you see yourself in 2 years? Answer Question
Negotiation Details – No negotiation. I was told I would be making $9.20/hour.
Operations Manager Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 2 weeks - interviewed at Macy's.
Interview Details – It took 2 weeks. I submitted my resume through a contact and they called me within 2-3 days. I was initially phone interviewed by the director, and then my final face to face interview was with the VP and HR Director.
Interview Question – They grilled me. My most difficult question was what is your greatest weakness? Answer Question
Negotiation Details – I did not negotiate
Cosmetics Sales Associate Interview (Neutral Experience; Average Interview)
I applied online and interviewed at Macy's.
Interview Details – Macy's is a very nice clean store where they assist you kindly and straight to the point.
Very comfortable place and very friendly. But all of that can mislead you to over confidence that you got the job. They make it seem like you're right and are a right candidate but then decline so so positive but don't over think it.
Interview Question – If a customer only wants to buy lipstick how would you get them to buy something other then that? Answer Question
Seasonal Stock/Support Interview (Positive Experience; Average Interview)
I applied online - interviewed at Macy's in August 2014.
Interview Details – I applied online, took about three weeks to get a email back asking for an interview, asked about a time when I had a difficult or unsupportive team member, a time when I saw someone cheating or stealing, why did I apply to Macy's, when I dealt with an angry customer etc very situational type of questions
Interview Question – What did I believe was the most important thing to be successful in retail? Answer Question
Part-Time Sales Associate Interview (Positive Experience; Easy Interview)
I applied online - interviewed at Macy's in August 2010.
Interview Details – Was a fairly quick and smooth process, they asked very basic questions about personal characteristics & scenario situations, it was nothing to be nervous about. Received a phone call back fairly quickly and was offered the position.
Interview Question – Describe a difficult work situation and how you handled it. Answer Question
Reason for Declining – I was offered a better position somewhere else with a higher pay and flexibility with hours.
Administrative Support Team Member Interview (Positive Experience; Average Interview)
I applied online and the process took 4 weeks - interviewed at Macy's in July 2014.
Interview Details – Overall process was pretty long. A lot of people filled out for my position, but I showed up early and was energetic. I answered all questions to the best of my ability and made sure to leave a great impression. The person that interviewed me did let me know that she had 30 more interviews to do and she would get back to me via email or phone. (Emails not good, phone call good.) I did receive a phone call 2 weeks later for a phone call with human resources and was told I would receive a by the end of the week if I got the job or not and I did. I was asked to come asap to get my background check started and would be getting started as soon as it came back.
Interview Question – Name a time when you had to deal with a difficult customer? Answer Question
Negotiation Details – Negotiations was easy. I was told what the position offer and stayed in the bracket that I felt comfortable with.
Very Easy Interview
Retail Support Associate Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 5 days - interviewed at Macy's.
Interview Details – I applied online and interviewed in the store. HR was "impressed" that I showed up early for my appointment. I interviewed with the manager of the support department. Basic, simple questions with no surprises. The only surprise was that the manager lowballed the wage offer from 9.50/hr as I was lead to believe down to 8-8.50/hr. About three hours after the interview HR called me to offer the job, but lowballed me again with an offer of 7.50/hr and I contested that I was lead to believe it would be higher. HR then offered about 8.15/hr and said she would speak with the manager and he would call me back. He never called me back for a whole week, so I called HR. HR said "Oh that's strange, I'll have him call you first thing on Monday when he's back." Monday...Tuesday...Wednesday...no call back.
I guess the moral of the story is don't try to negotiate with them or you won't get the job.
Interview Question – The only trick here is not to negotiate your starting wage. Apparently they have plenty of college students/retirees willing to work for pennies on your dollar. Answer Question
Reason for Declining – They lowballed me with the starting wage.
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See What Macy's Employees Are Saying
Pros: “Great atmosphere, friendly coworkers, and 20% employee discount are great pros for working at Macy's. You have control over your days off and you can switch with coworkers to fit you…” “Great atmosphere, friendly coworkers, and 20% employee discount are great pros for working at Macy's. You have control over your days off and you can switch with coworkers to fit you schedule outside of work.” – Full Review