Macy's Retail Sales Associate Interview Questions

Updated Sep 13, 2014
Updated Sep 13, 2014
155 Interview Reviews

Interview Experience

Interview Experience

57%
23%
19%

Getting an Interview

Getting an Interview

98%
1%

Interview Difficulty

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Average

Interview Difficulty

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Average

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Retail Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online - interviewed at Macy's.

Interview Details

Completed form online. Received an email a few days later about an invitation for an interview. At the interview they ask you questions mostly about your work ethic.

After the interview, the manager told me that they did not have a position available. It was really strange if you think about it. Why would you interview people if there aren't any spots available?

Interview Questions
  • Give a situation that required you to help out a customer with a very difficult problem. How did you deal with it?   Answer Question
No Offer
Negative Experience
Average Interview

Other Interview Reviews for Macy's

  1.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online - interviewed at Macy's in September 2014.

    Interview Details

    Applied online after a job fair in Las Vegas for the new Macy's store opening in Summerlin. Interview was relaxed and typical like any other. Interviewer wasn't professionally dressed. The draw back was the offer! They can't be serious offering a 3 hours per week job!!!

    Interview Questions
    • How do you deal with a coworker who you witnessed doing something wrong and against company policy?   View Answer
    Reasons for Declining

    $8.25/hr and only 3 hours a week.

    Declined Offer
    Negative Experience
    Easy Interview
  2. 2 people found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Macy's.

    Interview Details

    HR contacted me to set up an interview about a week after applying online. The interview was pretty straightforward. The interviewer asked questions off a list. So the questions were pretty standard stuff that you would here anywhere else. ex. Why work at macys? Strengths and weaknesses?, Describe a time where you had to use teamwork to solve a problem? ....

    Interview Questions
    • No difficult questions, but quite a few situational questions, so be prepared with your examples that show your teamwork, leadership, problem-solving skills, etc...   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Easy Interview
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Tysons Corner, VA
    Anonymous Interview Candidate in Tysons Corner, VA
    Application Details

    I applied online. The process took a day - interviewed at Macy's in August 2014.

    Interview Details

    I applied online and received an email to schedule an interview within 24 hours. The interview lasted about 30 minutes. I was asked a series of questions about how I would react to certain situations. Some of the questions were even posted on this website! The hiring manager was down to earth. I was offered the position right on the spot.

    Interview Questions
    • How would you get customers to apply for our credit card?   View Answer
    Negotiation Details
    There wasn't much room for negotiation, I was offered 9.00/hr
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Yonkers, NY
    Anonymous Interview Candidate in Yonkers, NY
    Application Details

    I applied online. The process took 4 days - interviewed at Macy's in April 2014.

    Interview Details

    The interviewing process was as expected. It was fairy smooth in setting and comfortable. I was able to answer each and every question without hesitation, My interviewer was very professional and prepared.

    Interview Questions
    • There were no specific questions that were on a difficult level, all questions were typically expected.   Answer Question
    Negotiation Details
    I was able to negotiate the initial position I would be in.
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Columbus, GA
    Anonymous Interview Candidate in Columbus, GA
    Application Details

    I applied online. The process took 1 week - interviewed at Macy's.

    Interview Details

    I applied online and received an email back to schedule an appointment for an interview. Got there ON TIME and was told that the woman that was supposed to interview me was on lunch. had to wait 20 minutes before the lady came back. I was led into a room where the interview was actually conducted.

    Interview Questions
    • Wasn't a difficult question but the biggest question was describe an experience in which you provided excellent customer service?   View Answer
    Negotiation Details
    I wasn't able to negotiate, but I received more than my last job so I was okay with the salary.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7. 3 people found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Temecula, CA
    Anonymous Interview Candidate in Temecula, CA
    Application Details

    I applied online. The process took 1 week - interviewed at Macy's in July 2014.

    Interview Details

    I filled out the application online. The next day I got an email asking me to pick an interview date. There were three dates to choose from, and I picked the soonest one, which was for two days later. When I showed up, I was asked very simple questions. Nothing was difficult, and the whole interview lasted ab out 15 minutes.

    Interview Questions
    • Tell about a time when you had to help someone with an unexpected problem and how you handled it.   View Answer
    No Offer
    Easy Interview
  8.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 days - interviewed at Macy's in February 2014.

    Interview Details

    Applied online, got an interview the next day. Simple and behavioral questions. Why Macy's. What will you do if you saw someone did wrong or theft. Give me a time when you gave a best customer service. The interview just took 15-20mins. I applied as support associate but was offered a job at sales.

    Interview Questions
    Negotiation Details
    firm rate
    Accepted Offer
    Easy Interview
  9.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at Macy's in August 2014.

    Interview Details

    Interviewed by the manager of the Men's Shoe Department. Asked about different scenarios dealing with technology, handling situations in adversity and communication with Macys guests. Interview lasted for at least 20 minutes, but he was really nice and made the process enjoyable.

    Was offered two positions on the spot.

    Interview Questions
    • Provide a time where you were unfamiliar with a situation. Tell me how you handled it.   View Answer
    Negotiation Details
    I didn't negotiate. Position pay satisfied my wants and had a little bonus!
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at Macy's in June 2014.

    Interview Details

    apply on line ,after one day ,i received a mail for schedule ,then i went MACYS for an interview,my interview took 15 minutes,then she told me call me ,but i never receive any call.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview

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