Macy's Sales Associate Interview Questions

Updated Oct 23, 2014
Updated Oct 23, 2014
842 Interview Reviews

Interview Experience

Interview Experience

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29%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Very short. Not much detail. Looking for those that are customer service focused and friendly with public. Makes sense since it's 100% public facing. Question we're not complicated. Overall easy interview process.

Interview Questions
  • Specific scenario with customers service scenario that you handled.   Answer Question
Negotiation Details
No.
Accepted Offer
Positive Experience

Other Interview Reviews for Macy's

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Woodbury, NJ
    Anonymous Interview Candidate in Woodbury, NJ
    Interview Details

    I filled a application out online . Received a email two days later to schedule my interview. I scheduled it for the following two days.

    This was my first interview in about 4/5 years so I was a bit nervous and I'm sure it showed.

    Interview Questions
    • Asked a lot of questions where you have to describe scenarios   Answer Question
    No Offer
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Macy's.

    Interview Details

    I received an interview within a week of submitting my application. Questions were pretty typical interview questions. There were a lot of scenario based questions that started like "What would you do if..."

    Interview Questions
    • What would you do if you noticed a coworker or manager doing something illegal or against store policy?   Answer Question
    Accepted Offer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied online. The process took a weekinterviewed at Macy's in October 2014.

    Interview Details

    I applied online. It took about a week to receive a email to setup an interview. The interview process took about 15 mins and usually the question she ask we're about the same question on here.

    Interview Questions
    • How would you sell an item to a stranger?
      Tell me a time when you had try to sell an item that was out of stock ?
        View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5. 3 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    I filled an application out online. I received an email a few days later in which a link was supplied to schedule an in person interview the following week. I arrived 15 minutes early and only waited about 5 minutes before I was called in. The interviewer was very friendly and the questions were pretty much expected.

    Interview Questions
    • Why Macy's?   Answer Question
    • Tell me a time you had to sell a product. How you went about it, how it was received, what the results were.   Answer Question
    • Tell me about a time you saw a coworker doing something wrong or against policy. How did you handle it and what was the outcome?   Answer Question
    Negotiation Details
    No negotiations. Seasonal position, minimum wage was offered.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online. The process took 2 daysinterviewed at Macy's.

    Interview Details

    I was a bit early, so they told me to take a seat outside the office. I was brought back to an office where the manager sat across from me. She introduced herself and asked me some basic questions. Mostly about honesty and how I would sell to clients. I was then asked which 3 departments I would like to work in and I said either juniors, young mens, or perfume. I was not honored the requests but was offered a job on the spot for $.25 more than minimum wage.

    Interview Questions
    • If you saw an employee stealing from work what would you do?   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7. 8 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very simple and straight forward. Nothing difficult. The interview process is very basic and not very long. They just want to know that you at least has some personality and aren't a total lunatic. I would simply suggest that you relax and be yourself without trying too hard to impress

    Interview Questions
    Negotiation Details
    Be honest and upfront about what you want
    Accepted Offer
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Louisville, KY
    Anonymous Interview Candidate in Louisville, KY
    Application Details

    I applied online. The process took a weekinterviewed at Macy's.

    Interview Details

    The interview was very simple; questions like have you worked in a team before, explain how you would initiate a sale and how would you end the sale, as well as the usual why you're choosing Macy's. The interviewer was really nice and talked a lot, which made me more comfortable. Also, there is a lot of emphasis on selling credit, so be prepared for that!

    Interview Questions
    Negotiation Details
    I wasn't able to negotiate, but I wasn't too too pleased with the starting offer.
    Accepted Offer
    Positive Experience
    Average Interview
  9. 2 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    Online apps only, a phone interview,then a F2F interview. If you are accepted, they will then perform a background check. Training is 2 days for seasonal employees and 2 weeks for Full/Part Time. Full/Part Time employees received department training as seasonal do not. Welcome to Macy's.

    Interview Questions
    • Name a time you went above and beyond your job to please a customer   Answer Question
    Accepted Offer
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Macy's.

    Interview Details

    Applied online was called to come in for an interview. At the interview I was asked basic questions they just went through my resume and asked about my past experience in retail. She wanted to know how I would handle certain situations. I was asked how I feel about talking to customers and what my availability looked like.

    Interview Questions
    No Offer

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