Macy's

  www.macysinc.com
Work in HR? Unlock Free Profile

Macy's Sales Associate Interview Questions & Reviews in San Francisco, CA

Updated May 4, 2014
All Interviews Received Offers

Getting an Interview  

72%
9%

Interview Experience  

69%
23%
7%

Interview Difficulty  

Average Difficulty
15 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Declined Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Pleasanton, CA

I applied online and the process took a day - interviewed at Macy's.

Interview Details – Mainly asked what my working hours were and if I had any sales experience. Nothing too hard.

Interview Question – Tell me about a time when someone you worked with did something you knew was wrong, how you handled it, and what was the outcome?   Answer Question


Declined Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Hayward, CA

I interviewed at Macy's in April 2014.

Interview Details – Applied online and received an email for me to schedule my interview date and time (5.30pm). Went to the Macys office 15 mins early and spoke to some kind of a supervisor , it took us 15 mins to finish the interview and go the offer but when I asked the wage :(.

Interview Question – its just basic, common sense and more on for customer service.   Answer Question

Reason for Declining – minimum wage..


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Sale Associate Interview

Sale Associate
Daly City, CA

I applied online and the process took 2 weeks - interviewed at Macy's in November 2013.

Interview Details – To be honest, I haven't been interviewed at this store for the past several years since I have been coming in and out for several years now. However, I remember some of the questions that were asked several years ago.
1) Why do you want to work at Macy's?
2) If you find a problem at work with another co-worker, what would you do?
3) You noticed your co-worker was stealing from the company, what would you do?
4) If you noticed there was a broken elevator and a customer with a wheel chair wants to go up to the next level, what can you do to provide outstanding service?
5) You have a long line during the sale, you have angry customers waiting to be served, what would you do? Would you say something? If so, what?
6) You noticed a customer is acting suspicious, what would you do to prevent theft?

Interview Question – 1) Simple. Just tell them why you want to work at Macys.
2) Talk to your manager or directly talk it out with a co worker and if it doesn't work, discuss this situation with your manager.
3) Let my manager/loss prevention know.
4) Not sure.
5) Thank you for waiting.
6) call LP!
  Answer Question


We want your feedback – Is this interview information helpful to you?  Yes | No
2 people found this helpful

No Offer

Neutral Experience

Easy Interview

Sales Associate Interview

Sales Associate
San Francisco, CA

I applied online and the process took 2 days - interviewed at Macy's in April 2013.

Interview Details – I applied online and had the interview within the same week. The interview process itself was very fast, a total of 15 minutes perhaps. This is not surprising, as there were 4 people for probably the same position behind me. The hiring manager was friendly, but talked very fast. 10 out of 15 minutes total he explained what kind of job sales associates do. This was ok but his text was so memorized that he sounded like a robot.

Interview Question – Name an incident where you prevented something from happening.   View Answer


No Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Concord, CA

I applied online and the process took 2 weeks - interviewed at Macy's in August 2013.

Interview Details – Applied online for three different positions at the same location in early August and I got an email saying I was eligible for an interview within a week after. I scheduled for the first available interview time a couple days later and prepped reviewing questions and answers on Glassdoor.
The interview started almost a half hour after the scheduled time, but, overall, the interview went very well. The manager and other staff were very friendly and accommodating and the questions were just as expected based on feedback on Glassdoor.
Unfortunately, I am a full time college student so my schedule didn't match the required shifts for the positions I applied to and I was declined via email a day or two after I met with the manager. Nevertheless, I had a very encouraging experience with Macy's.

Interview Question – Basic retail questions (was only asked a few):
Why Macy's?
How would you begin a conversation with a customer?
How would you upscale a purchase?
  Answer Question


No Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
San Francisco, CA

I applied online and the process took 5 days - interviewed at Macy's.

Interview Details – I applied online and got an email to schedule an interview 2 days later, I went to the interview 15 minutes early. I sat down with the interviewer and they asked me a couple of situational questions lasting about 5-8 minutes and it was over.

Interview Question – None, just typical situational questions.   Answer Question


No Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Richmond, CA

I applied online and the process took 3 days - interviewed at Macy's in October 2012.

Interview Details – the interview was pretty straight forward, they sat me in a room it was me and the interviewer ,he seemed nice. he asked me alittle about myself, then asked me how would i go about selling a macys credit card, and name a bad time when i had to work in a team and someone wasnt participating. after that he asked did i have any questions, and they said they didnt have any positions open for what i was applying for and he encouraged me not to give up. ;)

Interview Question – how would i go about selling macys credit card.   View Answer


1 person found this helpful

No Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate
Richmond, CA

I applied online and the process took 2+ weeks - interviewed at Macy's.

Interview Details – I applied online and got an email about two days later asking to set up an interview. The interview was not that bad. Seeing as I had recently graduated from University, the interviewer was a little surprised to have me in there and even gave me names of other places that were hiring! The interview was average but I knew I did not get the job when he said that my application had to get sent back to corporate. I waited 2 weeks for a response email and after two phone calls I finally received one saying they had no "appropriate" jobs for me.

Interview Question – Name a time when you had to sell and idea or product?

Why Macy's?
  Answer Question


Accepted Offer

Neutral Experience

Easy Interview

Sales Associate Interview

Sales Associate
Corte Madera, CA

I applied online and interviewed at Macy's.

Interview Details – Applied online. It was face to face interview. Interviewers were friendly. They were not able to provide much information about the salary, about how they establish an hourly rate. They did tell me about an excellent benefit package. I was contacted very soon and was advised to go through a basic store training.

Interview Question – None   Answer Question

Negotiation Details – I was able to negotiate the hourly rate a little bit. But their power to do anything was limited.


Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
San Francisco, CA

I applied online and the process took a day - interviewed at Macy's in July 2012.

Interview Details – Received an email almost immediately after submitting an online application. Attended the interview in formal, dress clothes. Questioned by interviewer. Immediately afterward, questioned by department manager of the department that initial interviewer recommended.

Interview Question – How would you handle multiple customers and stressful situations at the same time?   Answer Question

Negotiation Details – No negotiations.

Worked for Macy's? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.