Macy's
2.9 of 5 4,180 reviews
www.macysinc.com Cincinnati, OH 5000+ Employees

Macy's Store Management Intern Interview Questions & Reviews

Updated Feb 17, 2014
All Interviews Received Offers

Getting the Interview 

93%
6%

Interview Experience 

91%
8%
0%

Interview Difficulty 

Average Difficulty
13 candidate interviews Back to all interview questions
Relevance Date Difficulty
in
1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Store Management Intern Interview

Store Management Intern
Knoxville, TN

I applied through a recruiter and the process took 2 weeks - interviewed at Macy's in March 2013.

Interview Details – Initial meet & greet with recruiters, followed by formal 2-step interview. Good process and beneficial to any interviewee.

Interview Question – Real-life situation in which you evaluate and coach hypothetical employees.   Answer Question

Negotiation Details – No negotiation.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Store Management Intern Interview

Store Management Intern

I applied through college or university and the process took 2 weeks - interviewed at Macy's.

Interview Details – 2 Interviews, 15 minutes each, one behavioral one case study.

Interview Question – Why Macy's?   Answer Question

Negotiation Details – They were very nice, friendly phone call.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Store Management Intern Interview

Store Management Intern
Tallahassee, FL

I applied through college or university and the process took 4 weeks - interviewed at Macy's in October 2013.

Interview Details – There is only one interview for Store Management Interns. You first do a 1-on-1 interview and then you have a "coaching" session. In the coaching session they ask you to evaluate an associate performance sheet and decide which associate needs coaching, describe why they need it, and outline a plan on how you would coach them.

Interview Question – The most odd question I was asked was: "What other retailers are you looking at?"   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Store Management Intern Interview

Store Management Intern
Los Angeles, CA

I applied through college or university and the process took a day - interviewed at Macy's in March 2013.

Interview Details – Went through on-campus recruiting and only had to do one 2-part interview. The first was a case study where you had to analyze 4 different store associates and choose which one you would coach, why, and how. The second part was a basic behavioral interview.

Interview Question – Say you don't believe in opening too many credit cards. How would you sell the Macy's card to customers?   Answer Question

Negotiation Details – None. Pay was hourly.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Difficult Interview

Store Management Intern Interview

Store Management Intern
Bloomington, IN

I applied through college or university and the process took a day - interviewed at Macy's in October 2012.

Interview Details – Macy's recruited on campus and had positions for sophomores for the in store management position. The application process included an online assessment with a math and "Sometimes, always, never" section. After submitting the application, I heard back with information regarding the interview.

Interview Question – It was a case interview, where they gave me the case to look over, and then asked my opinion about what I would do and how I would handle different situations   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Store Management Intern Interview

Store Management Intern
Chicago, IL

The process took 4+ weeks - interviewed at Macy's in December 2011.

Interview Details – Started with a phone interview. Questions were all behavioral. Tell me about a time when... Next there was a skype interview with another recruiter from Cincinnati. Also, a behavioral type interview. A lot of the same questions. The interviewers just want to check for consistency and get to know the candidates a little more. Finally was a 1:1 interview with a store manager. Make sure to ask the manager more questions than they ask you.

Interview Question – Tell me a story   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Positive Experience

Very Easy Interview

Store Management Intern Interview

Store Management Intern

I applied through college or university and the process took a day - interviewed at Macy's in October 2009.

Interview Details – First, they came onto our campus to recruit. You talk to them and submit your resume. Then you go to their information session. After that they pre-select you for interviews. The interview itself consisted of two 30 minutes 1:1 interview. Both of them ask situational and behavioral questions.

Interview Question – Give me a time in which you communicated an issue, and the message was not received or misunderstood. How did you handle the situation and what was the outcome?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Store Management Intern Interview

Store Management Intern

I applied through college or university and interviewed at Macy's.

Interview Details – I applied on campus for the internship. I also went to speak with the recruiters at career fairs and dropped off my resume to show that I went.
The interview process really starts out with the "Interview Prep Session" the day before the interview. You get a higher chance of getting the position just by showing up to the session--there are many who don't. They also give you hints at how to prepare for your interviews.
It is composed of 2 parts: 1) Behavior and 2) Case Interview.
The 25 minute behavioral one is simply knowing what you wrote on your resume really well, and be able to apply your accomplishments and skills to the company. E.g., I did x at y, so because of this experience, I can do this for your company... My interviewer was really excited I studied abroad before, so she actually spent 10 minutes of the interview speaking about her experiences. :)
The case interview is not like a consulting one. You're given a score charts of 4 sales associates in your department. They have different strengths, weaknesses and sales scores. You have to pick one you want to coach and improve. You are given a scratch piece of paper with the score chart, and have 20 minutes to prepare then 15 to present your case.

Interview Question – Most unexpected question: Why did you pick the employee with the lowest score to mentor when you could have picked an employee with mediocre scores? Wouldn't you see results faster if you work on the mediocre employee?   Answer Question

Negotiation Details – I was able to negotiate my location. I made a really strong case for why I had to be assigned to a certain location. However, they usually emphasize to you that they don't make guarantees.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Positive Experience

Average Interview

Store Management Intern Interview

Store Management Intern

I applied through college or university and the process took 2 days - interviewed at Macy's in April 2011.

Interview Details – Casual mixer and info session before interview. Two one on one interviews. Basic questions were asked, the interviewers were very friendly.

Interview Questions

Reason for Declining – I decided it wasnt a position I wanted to pursue to advance my career. I also heard negative reviews from two people who worked in the same position the year before.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

2 people found this helpful

Declined Offer

Positive Experience

Easy Interview

Store Management Intern Interview

Store Management Intern

I applied through college or university and the process took a day - interviewed at Macy's in February 2012.

Interview Details – An interview prep night was hosted the night before the interview by the recruiter and four macy's employees who turned out to be interviewers for the next day. They were very kind and helpful, going over what the position would entail and even gave you the format of the interview for the next day.

There's two parts of the interview: one case analysis in which you choose to train 1 employee out of 4 given. You have a 10 minute reading period to yourself then the interviewer returns and you make a case of why you chose that particular employee. The second part was a typical behavioral analysis, with questions like "When was a time you had to make a quick decision?".

Interview Questions

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Macy's

Worked for Macy's? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Macy's Store Management Intern interview questions and advice. All 13 interview reviews posted anonymously by Macy's employees and interview candidates.