Macy's Support Associate Interview Questions

Updated Jul 1, 2014
Updated Jul 1, 2014
22 Interview Reviews

Interview Experience

Interview Experience

57%
19%
23%

Getting an Interview

Getting an Interview

95%
4%

Interview Difficulty

1.8
Average

Interview Difficulty

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Average

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22 Candidate Interview Reviews Back to all interviews

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Support Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 1 week - interviewed at Macy's in June 2014.

Interview Details

Got an email for an interview and showed up. The interviewer was extremely nice and made me very comfortable. It was overall easy and enjoyable. Questions were basic and easy to answer.

Interview Questions
  • Basic customer service questions: a time you helped a customer, how you multitask, etc.   Answer Question
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Macy's

  1.  

    Support Associate Interview

    Anonymous Interview Candidate  in  Tukwila, WA
    Anonymous Interview Candidate in Tukwila, WA
    Application Details

    I applied online. The process took 6 days - interviewed at Macy's in June 2014.

    Interview Details

    I applied online, then scheduled an interveiw two days later. The interview seemed easy, nice, and laid back so I thought it went great. Three days later I was told I didn't get the job.. im very dissapointed.

    Interview Questions
    • Describe a time when you had to switch from one task to another.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  2.  

    Support Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Macy's in August 2012.

    Interview Details

    applied online, got an email asking to choose my own interview date, chose earliest date, got to the store 30 mins early, wasn't interviewed until 3 full hours had passed and 40 other applicants-most with later appointments than me-had already been seen. interviewer asked 3 questions and offered me the job.

    Interview Questions
    Negotiation Details
    no negotiation
    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    Support Associate Interview

    Anonymous Interview Candidate  in  White Marsh, MD
    Anonymous Interview Candidate in White Marsh, MD
    Application Details

    I applied online. The process took a day - interviewed at Macy's in August 2011.

    Interview Details

    Interview was a brief formality: a few standard questions, nothing in-depth.
    It was clear they were hiring any warm body that walked in the door.

    Interview Questions
    • Degree of difficulty for all questions was zero. Nothing unexpected.   Answer Question
    Negotiation Details
    There was no negotiation. The position was minimum wage, and that was all they were willing to offer.
    Accepted Offer
    Negative Experience
    Easy Interview
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    Support Associate Interview

    Anonymous Interview Candidate  in  Westminster, CA
    Anonymous Interview Candidate in Westminster, CA
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at Macy's.

    Interview Details

    I came in and I think they already had the intention of hiring me. They just wanted to know if what they were offering was what I was looking for, and it was during the time. When we both came to a consensus I just had to go through all the legal requirements (applying online, background checks, etc.)

    Interview Questions
    • None. They told me about the positions available and I told them which I felt best suited for.   Answer Question
    Negotiation Details
    I didn't negotiate anything. I just wanted a job. They offered me $8.50 and I took it. I believe that is the general starting pay to date. This was a good job in the beginning, just not to stick around for a long time.
    Accepted Offer
    Positive Experience
  6.  

    Support Associate Interview

    Anonymous Interview Candidate  in  Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied online. The process took 3 days - interviewed at Macy's in June 2009.

    Interview Details

    I submitted the application & got an email the next day to schedule an interview. At the interview she really didn't ask me much about my experience or anything. She basically just went over the job and asked if everything sounded good. She asked me when I could start and then asked me how much I would want an hour. I asked for $10.00( this was 4 years ago) but she told me she couldn't go higher than 9.50. I needed a job so I accepted.

    Interview Questions
    • Nothing really, same questions you get everywhere I guess.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Support Associate Interview

    Anonymous Interview Candidate  in  Beaumont, TX
    Anonymous Interview Candidate in Beaumont, TX
    Application Details

    I applied online. The process took 5 days - interviewed at Macy's in September 2012.

    Interview Details

    quick and easy. Interviewer was efficient in determining my skills for retail work.

    Negotiation Details
    easy to handle not uncomfortable.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Support Associate Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 2 days - interviewed at Macy's in May 2012.

    Interview Details

    I received a phone call ..went to the interview..I was asked if i am reliable and put to work ..FYI if they call you in the want to hire you.The managers are very very busy so if you interview your a shoe in.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Support Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online - interviewed at Macy's in October 2011.

    Interview Details

    the interview took long because there was alot of other people waiting to be interviewed but atleast they had plenty of managers interviewing.

    Interview Questions
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Support Associate Interview

    Anonymous Interview Candidate  in  Christiana, DE
    Anonymous Interview Candidate in Christiana, DE
    Application Details

    I applied online. The process took 1 week - interviewed at Macy's in August 2012.

    Interview Details

    filled out app online and received an email within the next couple of days and set up an interview for the following week. I went in for my interview and everyone was so nice saying hi and I only had to wait about 10 minutes before I was called back. The lady that interviewed me was very nice and asked simple questions off a sheet of paper. After a couple of questions she offered me a job and told me how much I would be paid. They then do a background check and make you fill out additional paper work.

    Interview Questions
    • Name one time you saw someone doing something wrong and what did you do about it?   Answer Question
    Negotiation Details
    none negotiable but more than I had expected
    Accepted Offer
    Positive Experience
    Easy Interview

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