Macy's Support Associate Interview Questions

Updated Oct 1, 2014
Updated Oct 1, 2014
23 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Support Associate Interview

Anonymous Interview Candidate in Santa Ana, CA
Anonymous Interview Candidate in Santa Ana, CA
Application Details

I applied online. The process took 2 weeksinterviewed at Macy's in October 2014.

Interview Details

Applied online and got an invite to an interview two days later. Had a 1:1 interview. The associate was very kind and talkative, in the fashion of most Macy's associates. Aside from the question about group activities, none of them were unexpected or difficult. Was asked to confirm availability, but I applied to a position that doesn't require 24/7/365 availability.

This particular location told me to wait 24-48 hrs for a yes or no response. The interview was 15 minutes long.

Interview Questions
  • What group activities did your team excel in, and what steps did you take to excel?   View Answer
No Offer
Positive Experience
Easy Interview

Other Interview Reviews for Macy's

  1.  

    Support Associate Interview

    Anonymous Interview Candidate in Tukwila, WA
    Anonymous Interview Candidate in Tukwila, WA
    Application Details

    I applied online. The process took 6 daysinterviewed at Macy's in June 2014.

    Interview Details

    I applied online, then scheduled an interveiw two days later. The interview seemed easy, nice, and laid back so I thought it went great. Three days later I was told I didn't get the job.. im very dissapointed.

    Interview Questions
    • Describe a time when you had to switch from one task to another.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  2.  

    Support Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Macy's in June 2014.

    Interview Details

    Got an email for an interview and showed up. The interviewer was extremely nice and made me very comfortable. It was overall easy and enjoyable. Questions were basic and easy to answer.

    Interview Questions
    • Basic customer service questions: a time you helped a customer, how you multitask, etc.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Support Associate Interview

    Anonymous Interview Candidate in Westminster, CA
    Anonymous Interview Candidate in Westminster, CA
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Macy's.

    Interview Details

    I came in and I think they already had the intention of hiring me. They just wanted to know if what they were offering was what I was looking for, and it was during the time. When we both came to a consensus I just had to go through all the legal requirements (applying online, background checks, etc.)

    Interview Questions
    • None. They told me about the positions available and I told them which I felt best suited for.   Answer Question
    Negotiation Details
    I didn't negotiate anything. I just wanted a job. They offered me $8.50 and I took it. I believe that is the general starting pay to date. This was a good job in the beginning, just not to stick around for a long time.
    Accepted Offer
    Positive Experience
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Support Associate Interview

    Anonymous Interview Candidate in Beaumont, TX
    Anonymous Interview Candidate in Beaumont, TX
    Application Details

    I applied online. The process took 5 daysinterviewed at Macy's in September 2012.

    Interview Details

    quick and easy. Interviewer was efficient in determining my skills for retail work.

    Negotiation Details
    easy to handle not uncomfortable.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Support Associate Interview

    Anonymous Interview Candidate in Christiana, DE
    Anonymous Interview Candidate in Christiana, DE
    Application Details

    I applied online. The process took a weekinterviewed at Macy's in August 2012.

    Interview Details

    filled out app online and received an email within the next couple of days and set up an interview for the following week. I went in for my interview and everyone was so nice saying hi and I only had to wait about 10 minutes before I was called back. The lady that interviewed me was very nice and asked simple questions off a sheet of paper. After a couple of questions she offered me a job and told me how much I would be paid. They then do a background check and make you fill out additional paper work.

    Interview Questions
    • Name one time you saw someone doing something wrong and what did you do about it?   Answer Question
    Negotiation Details
    none negotiable but more than I had expected
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Support Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Macy's in August 2012.

    Interview Details

    applied online, got an email asking to choose my own interview date, chose earliest date, got to the store 30 mins early, wasn't interviewed until 3 full hours had passed and 40 other applicants-most with later appointments than me-had already been seen. interviewer asked 3 questions and offered me the job.

    Interview Questions
    Negotiation Details
    no negotiation
    Accepted Offer
    Negative Experience
    Easy Interview
  8.  

    Support Associate Interview

    Anonymous Interview Candidate in Willow Grove, PA
    Anonymous Interview Candidate in Willow Grove, PA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Macy's in June 2012.

    Interview Details

    They was beyond sloppy, i was waiting for like a hour and it was people back and forth in & out of the office no one ever acknowledged me or even said replied back to me when i asked about my interview for that matter. Then when i was finally acknowledged the lady gave me attitude about how i should have said something earlier about having a interview. I was highly upset by now

    Interview Questions
    • A time when you worked with a team and someone wasnt pulling their end?   View Answer
    Reasons for Declining

    they wanted me to work 4am for only 7.25

    Declined Offer
    Negative Experience
    Average Interview
  9.  

    Support Associate Interview

    Anonymous Interview Candidate in Willow Grove, PA
    Anonymous Interview Candidate in Willow Grove, PA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Macy's in June 2012.

    Interview Details

    It was all these people back there but no one never acknowledge me, I had to basically yell at someone walking by. The hiring manager im guessing she was, had major attitude because I had to raise my voice to get anybody's attention, it wasnt like it was multiple people waiting for a interview too

    Interview Questions
    • A time when you was working with a team and someone wasnt doing their fair share of work   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Support Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Macy's in May 2012.

    Interview Details

    I received a phone call ..went to the interview..I was asked if i am reliable and put to work ..FYI if they call you in the want to hire you.The managers are very very busy so if you interview your a shoe in.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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