Glassdoor is your free inside look at Madewell interview questions and advice. All 9 interview reviews posted anonymously by Madewell employees and interview candidates.
No Offer – Interviewed in Santa Monica, CA Apr 2013 – Reviewed May 8, 2013 New
Interview Details – Saw a Craigslist ad that Madewell was accepting applications and to visit the local store to pick up an application. I filled out the application, attached my resume and a cover letter and returned it to the manager the next day. A week later HR contacted me and we set up an interview. I arrived about 10 minutes early and met with the head of HR and the onsite manager. The interview was about 40 minutes long and very casual. The manager was very quite and basically let the HR rep do all the questioning. I filled out some paperwork for a background check, they said I should receive a call in 2 weeks, and we parted ways.
Accepted Offer – Interviewed in Chicago, IL – Reviewed Apr 28, 2013
Interview Details –
I applied to Madewell in response to a Craigslist posting by sending in my resume. I was contacted about a month later for an interview. The interview was only about 10 minutes and was one on one with the store manager. Very simple. Be sure to dress like the Madewell customer. Typical interview questions.
After the interview I didn't hear back for another month with an offer. After that, training began 2 weeks later.
I believe the fact that the store was not yet open impacted the timing of the interview and hiring process.
Interview Question – Know Madewell's number one competitor. Answer Question
Negotiation Details – Initially I asked for a specific hourly rate. They countered with what they could give. And I accepted.
Accepted Offer – Reviewed Apr 16, 2013
Interview Details – Fill out a job application. Wait several weeks for a phone call. You are invited in for an interview. Following the interview, you wait several weeks and you are offered a job. There is also an orientation where they share loss prevention, employee benefits, and the like.
Interview Question – How would you describe your style? Answer Question
Accepted Offer – Reviewed Apr 16, 2013
Interview Details – Quick interview, they ask you why u want to work there and who u think competitors are.
Negotiation Details – Nothing was negotiable
Accepted Offer – Reviewed Jan 27, 2013
Interview Details – Typical retail interview. Very short.
Negotiation Details – Not much negotiation.
No Offer – Interviewed in New York, NY Jan 2013 – Reviewed Jan 21, 2013
Interview Details – I called ahead of time to ask if they were still accepting applications after seeing a post on Craigslist. I stopped in the next day to fill out an application and did so in the store in the front window (the sales girl said that it'd be fine if I did) and as I did so more girls came in to do the same as I did. After a couple days I received a call from their hiring manager for an interview the next day (usually I would have said no because I like time to prepare for interviews) but I took the interview for the next day and showed up dressed casually (he told me to dress casually when I inquired about the dress for the interview) and wore a blue A-line dress, a wheat colored open cardigan with a black belt and black flats. I wore my hair out and curly and with natural makeup. I came in ten minutes early only to have to wait past the time he said the interview would be starting (red flag, I suppose) and then came downstairs to take me to where the interview would be conducted. We went in the back behind the displays and sat to talk. I was nervous a bit, but I had a lot of experience and when he asked me questions I answered them. Perhaps I was too thorough in my answers because I caught him looking away a couple times and not at me while I was speaking. He spoke very softly so I had to strain to hear him and make sure I heard him properly when he was asking me questions. After about ten minutes the interview was done and he shook my hand. I briefly made small talk for about 2 minutes then went on my way. He told me he'd call me by whenever time or to expect a call, but when it never came I decided I wanted a firm NO and not a brush off. I called the store several times within two weeks and left messages only to finally get a hold of him and be told they went with someone else. Severely irritating.
Interview Question – When was a time that you helped someone? Most rewarding part of customer service? Why Madewell? Answer Question
Accepted Offer – Interviewed in Dallas, TX – Reviewed Jan 6, 2013
Interview Details – The interview process was a sit down with the store manager in the shopping center. The main focus was on how I would help customers and how I would describe my style aesthetic. It was a very laid back vibe to the interview. I could tell a lot of it was if I looked "Madewell." Guess I passed!
Interview Question – What salary are you expecting? View Answer
Negotiation Details – I was being pursued by another retail store that I turned down. I didn't negotiate salary. I was pleased in '08 at this hourly amount.
No Offer – Interviewed in New York, NY Feb 2012 – Reviewed Jun 22, 2012
Interview Details –
Accepted Offer – Interviewed in Los Angeles, CA Oct 2010 – Reviewed Mar 8, 2012
Interview Details – The interview process was very normal; just like any other sales associate position one would apply for. They wanted to see you had some previous skills (not necessarily in retail) that could be used while working at Madewell.
Interview Question – What was the hardest customer encounter you've ever experienced at a previous job? View Answer
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