Madewell Interview Questions

Updated Jul 1, 2015
55 Interview Reviews

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  1. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Madewell.

    Interview

    Go into the store to fill out an application is the best way. It is a pretty fast call back for the most part. There really isn't much to the training, possibly about three days. It is very laid back and very easy during the interview.

    Interview Questions

  2.  

    Sales Associate Interview

    Anonymous Employee in Bellevue, WA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Madewell (Bellevue, WA) in May 2015.

    Interview

    The interview process was very smooth! I applied in-store and got a call right away from the manager to interview a few days later. We hit it off right away and she made me feel at ease chatting outside of the store. Two days later, I interviewed with the assistant manager who was also nice. I got another job offer that had more hours and had to end this interview process before hearing about an offer.

    Interview Questions

    • What is the Madewell girl like?   Answer Question
    • Who are our competitors?   1 Answer
    • Where/whom do you get your style inspiration from?   1 Answer
    • Why Madewell?   1 Answer
    • What is good customer service? What are other companies that exemplify this?   1 Answer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Madewell.

    Interview

    I got an application in-store, filled it out and brought it back the next day. The HR manager asked me a few basic questions and to come back in a couple hours for an interview. We sat at a nearby food court and she asked me general questions about my qualifications. Since I'd never worked retail, she mainly asked how my former experience will benefit me at Madewell, how my personality and style fit with the brand, and which position I thought I might excel at. After the initial interview, I got a call that same evening to come back for a second interview in a few days. My second interview was shorter, with another manager who asked me almost the same questions, pretty much getting to know me and my job experience. I filled out a background check and was told that it'll take about a week to come back, and if it didn't to give them a call. I called a week later and they were still waiting on the background check, but told me to check back in a few days. I received a call two days later with a job offer.

    Interview Questions

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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Detroit, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 6 daysinterviewed at Madewell (Detroit, MI) in March 2015.

    Interview

    Still waiting for my
    Interview. Need to do this in order to unlock the other interviews. Will write the whole process once I go thru the whole interview process. This doesn't work if you can't see what you are looking for. Hope this works now that I did this.

    Interview Questions

  6.  

    Sales Support Interview

    Anonymous Employee
    No Offer

    Interview

    came in one day and gave in my resume. got called back for interview. sat in a table in the food court, spoke. Asked me basic questions about fashion, work experience, my favorite designers, customer service. Simple stuff like that. Asked me my hour availability, I got a call back in a few days. I was in highschool at the time.

    Interview Questions

  7.  

    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Madewell.

    Interview

    I had a phone interview with the recruiter, followed by a sit-down interview with the store director, and a third interview with the regional manager. Each person that I spoke with was very nice and open. The overall experience was enjoyable.

    Interview Questions

    • I didn't find any of the questions to be particularly difficult or unexpected.   Answer Question

    Reasons for Declining

    I was at a higher position in my present company and wanted a more challenging job title.

  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3+ monthsinterviewed at Madewell.

    Interview

    I got a call to come in for an interview. It was very casual and conversational. There was a lot of focus on customer service experience. Once hired went to orientation for a day and learned a lot about the company and it's philosophy.

    Interview Questions

    Negotiation

    There wasn't really any negotiation.

  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at Madewell in November 2014.

    Interview

    I went in one day to ask for an application, filled it out on the spot and got a call the day of for an interview. The interview itself was easy-going, very casual. My interviewer was friendly, and was straight-forward, asked several questions about the company, my place in the company and standard retail/customer service questions, but overall, the interview was pretty conversational. I got a call a couple days later with a job offer.

    Interview Questions

    • Why Madewell?   Answer Question
    • Describe your ideal customer experience. What have you seen in other stores that you liked/disliked?   Answer Question
    • Do you think the brand fits California style, why or why not?   Answer Question
    • Describe the typical Madewell customer, what kind of style does the Madewell girl have?   Answer Question
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at Madewell in November 2014.

    Interview

    Took about a week. I interviewed with both managers and it was pretty casual. They asked if I was familiar with their customer satisfaction policies and what I would do if a customer felt she looked bad (or if they didn't say so and what they tried on didn't suit them) and how I would handle the situation. They also wanted to know if I was aware of their competitors.

    Interview Questions

  11.  

    College Brand Ambassador Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university – interviewed at Madewell (Chicago, IL).

    Interview

    I applied through my college career website. The on-campus interview was fairly easy-- they mainly just asked behavioral questions, some fashion trends I was into, and different brands I liked. I was asked when I was had to be a leader because being a brand ambassador is all about being a fashion leader and getting people on campus to go to the store. The interviewers were very bubbly. They emailed all the ambassadors a week or so later.

    We discussed the pay -- they didn't pay, but we did have $50 gift card incentives for turning in email addresses.

    Interview Questions

    Negotiation

    No pay, but you get a $50 giftcard to Madewell (for turning in 100 email addresses) and a 20% discount.

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