Magnolia Bakery Interview Questions

Updated Jun 26, 2014
Updated Jun 26, 2014
2 Interview Reviews

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  1.  

    Counter Staff Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 4+ weeks - interviewed at Magnolia Bakery in September 2012.

    Interview Details

    One interview at the HQ. Asked simple questions and if you had any experience working with food and customers. Very relaxed interview. They told you were you would be working and when they would get back to you.

    Interview Questions
    • everything is pretty straight forward there were no hard questions   Answer Question
    Negotiation Details
    no negotiation since it was my first job
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Counter Staff Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a day - interviewed at Magnolia Bakery in September 2011.

    Interview Details

    I applied in person and handed in my application to a branch manager. I waited a couple of days for a response before I called corporate for a follow up. They lost my application. I had to give the man on the phone some of my basic information so he could schedule an interview. He emailed me another copy of the application to fill out and send back to him so he could give it to his boss. I filled it out again but I brought an extra copy to my interview just in case. I interviewed with his boss (the Director of Human Resources) a couple days later. She also lost my application. She was very nice but I was already getting the idea that they weren't very organized. She asked me a little bit about myself and asked how I would deal with customers in certain situations. If a customer was angry or dissatisfied, what would I do? She asked me mostly about what I thought good customer service meant. She went on to talk about how that customer service is the priority of the business.

    My first impressions led me to believe that everyone is really nice but that they are really disorganized. They also seemed like they would hire just about anybody. There doesn't seem to be any way that they select certain people for the job. It seemed really cool and casual, but maybe too casual...

    Interview Questions
    • Give a specific example of a situation you have had with customer and how you handled it.   Answer Question
    • What does good customer service mean to you?   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview

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