Mandarin Oriental Interview Questions & Reviews
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Updated May 17, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Mandarin Oriental Interviews | Sort by |
Concierge at Mandarin Oriental
Posted May 17, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2012 in Las Vegas, NV (took 2 weeks)
There are three interviews in total: first with the HR coordinator, second with the department director and retail manager, and thirdly with the general manager. My first interview was set up within 24 hours of a phone call offer. I was informed that this was a rush hire, so I was ushered through two weeks of interviewing.
Attitude is very important in the interviews. They ask questions targeting brand knowledge in addition to how you've handled guest interaction in the past. The questions are tiered to be unique to each person interviewing, so your questions of the company should be similar.
Be very flexible, and get to know the company and how you fit within it.
Interview Questions
Negotiation Details
I did not negotiate, because their offer was much higher than my prior salary.
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Director at Mandarin Oriental
Posted Aug 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2011 (took 3 weeks)
Phone interview with HR representative, face-to-face interview with hotel management. HR personnel very friendly and thorough. Hotel management friendly, direct, but hard to read. Did not follow up with results but responded quickly when was contacted.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Food and Beverage at Mandarin Oriental
Posted Apr 18, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 3 days)
It was an interview with the HR Manager first, then the Director of the Food and Beverage Outlet, then the Director of Food and Beverage and then it was finally with the GM of the hotel. All were one on one's asking mainly about experience, why I am the candidate for this job and what sets me apart. They are very fair and love people with personality. Just be on your A game because this is one of the top hotels in the world!
Interview Questions
Negotiation Details
N/A
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Director of Front Office at Mandarin Oriental
Posted Mar 25, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Washington, DC (took 5 days)
Everyone at the Mandarin was very friendly and outgoing to me. The interview was in the human resources department. They offered me tea and cookies while i waited. The person who interviewed me was very kind and friendly. They only asked me behavioral questions like "why do you want to work at hotel" and "what makes you a good fit." Overall a very pleasant experience.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Manager, Hotel Reception at Mandarin Oriental
Posted Mar 21, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2010 in Washington, DC (took 1+ week)
the communication was horrible. Did not hear back from HR, not even to say someone else was selected. Not even a generic email.
No response to emails I sent either. its for the best, first impressions are lasting impressions.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales and Marketing Coordinator at Mandarin Oriental
Posted Sep 4, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jul 2010 (took 1+ week)
Interview process consisted of 2 rounds, one with the department head, and the final round with the General Manager.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Training & Development Manager at Mandarin Oriental
Posted Jun 24, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Las Vegas, NV (took 1 week)
* Sending my resume via email to HR Director
* HR Director called to set up a date for pre eliminatory phone interview
* Phone interviewed
During the interviewed, the HR Director was very friendly and approachable, asked me a lot of questions and gave me information regarding the company. In general it was a very good phone interviewed.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Coordinator at Mandarin Oriental
Posted Jun 9, 2010
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2009 in New York, NY (took 2+ weeks)
Interviewed initially with two manager in the sales department, then was called back in 1 week later for anothr, even harder interview with the same two managers, then was called in over the course of the next 2 1/2 weeks to interview individually with three of the managers bosses (directors)
then got generic letter in the mail saying no thanks basically. Terrible division, the women who run that team seem to really be full of themselves
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
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