Marriott Interview Questions & Reviews in Bethesda, MD
Getting an Interview
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Senior Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at Marriott in July 2013.
Interview Details – I applied for the job on July 1 2013. On July 2, I received an email from the recruiter asking if I could do a phone screening as a pre-cursor to any job interviews. I agreed. The pre-screen phone call was on July 3 before the holiday weekend. On July 10 - I received an email informing me I would be meeting with the recruiter face-to-face as well as the hiring manager and her supervisor on July 12. After the first round of interviews - a day (or two) later, I was asked to come back the following week to meet with a few of the Leadership Team members (as a formality). From July 13 to August 1, the recruiter stayed in constant contact with me via email and phone letting me know what was going on with the position and the key players. I never felt "out of the know."
On August 2 - I got the call with the offer. The recruiter apologized for the process taking longer than expected (the reason: a key player was on vacation). I received a phone call the day before I started work on August 26 just to check in and make sure all was well. When I arrived on August 26, I was immediately greeted by the recruiter and an HR assistant and shown where to go and what paperwork to fill out. I was then escorted to Orientation - given a tour of the building - received my badge and temporary parking pass - and re-introduced to my team and hiring manager. The following day when I showed up for work, I was greeted by my hiring manager and shown to my cubicle where she had everything set up (e.g., laptop, chair, telephone, network access, telephone numbers, pamphlet on how to recycle), including a welcome card and cookies! My manager had even taken the time to schedule meet-n-greets with all my team members and clients so I didn't feel alone.
Overall, the hiring and interview process was an amazing experience for me. I'm not sure if my experience is the exception or the norm - but it was a great first impression.
Interview Question – Marriott uses a specific interview process to maintain consistency across all interviews. The interviewers are certified in the process and know exactly what to ask and when. As such - make sure you come prepared for the interview. Interviewees who are unprepared will not make a good first impression.
How do you get prepared? Well, for starters dress appropriately and present yourself in a professional manner. The interview questions are behavioral in nature on competencies specific to the job you've applied to. Know what you've done without "regurgitating" your resume. Trust me - they've already reviewed and re-reviewed your resume several times and know what your resume says (and prepared multiple questions with follow-up questions). What they want to know is what's not on your resume. When you are asked a question - stop for a second - think about the question (even repeat the question for clarity, if necessary) and make sure your response provides the interviewer with the situation (what happened), the action you did in the situation, an the result of said action (regardless if it's positive or negative). Always. If not - they will circle back to get these answers, so be prepared to answer them one way or another.
And, most importantly, relax and have a conversation. Believe it or not - you're body language, demeanor, and how you respond to questions are also being "interviewed" and noted. This is - after all - a hospitality company! View Answer
Negotiation Details – I was able to negotiate salary (to a point) but nothing else (e.g., vacation, benefits).
Administrative Assistant Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Marriott in November 2010.
Interview Details – The hiring and interview process happened quickly. The professionalism should be adopted by other companies. Whether you are hired for the job or not, the recruiters do follow ups, to avoid and applicant waiting by the phone
Interview Question – What has been your most challenging experience, either personal or professional View Answer
Negotiation Details – There was no negotiation, the salary was set, and I accepted
Very Easy Interview
Anonymous Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took 6+ weeks - interviewed at Marriott in January 2010.
Interview Details – I initially spoke with a friend who was at Marriott- he described the internship program, how to apply online, and that he would be willing to put in a good word for me. I applied online for the appropriate job req, and then followed up with my friend to tell him that I had applied. I went threw one phone screen and was given an offer a few weeks later.
Interview Question – Tell me about a time when you had made a mistake- what did you do, and what did you tell your manager? Answer Question
Negotiation Details – No negotiation- all internship offers are alike.
Director Interview (Negative Experience; Average Interview)
I applied online and the process took 4 months - interviewed at Marriott in July 2013.
Interview Details – Found the process to be unnecessarily drawn out and not terribly productive or insightful. They've basically been sold a corporate bill of goods by their "HR professionals"... sort of a CYA system called "The STAR System." When implementing this system the HR folks are basically left off the hook if someone were to not work out. I met with countless individuals over nearly 4 months time and oddly enough, never met with a single individual within my specific discipline. I found my recruiter to be incredibly insulting from the git-go and also a bit lazy and condescending at the same time.
Interview Question – It's all based on "The STAR System." A series of questions that all begin with "Can you recall a time when you..." In truth? Had I really been willing to do absolutely anything to get the job? I just would've concocted works of fiction with the painfully obvious desired pat answers. View Answer
Communications Director Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 3 weeks - interviewed at Marriott in July 2011.
Interview Details – Contacted by HR, interviewed on-site. Process went pretty quickly.
Interview Question – Asked to criticize one of their programs.
Most difficult part was that they could not answer my questions intelligently. Answer Question
Vice President Level Interview (Neutral Experience; Average Interview)
I applied in-person and the process took 4 months - interviewed at Marriott in March 2013.
Interview Details – They use the STAR technique, situation/task, action you took, result.
Interview Question – Biggest weaknesses (I didn't think people asked this anymore) Answer Question
Negotiation Details – Ask for more money. They don't pay particularly well.
Talent Management Analyst Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Marriott.
Interview Details – Friendly recruiter and interview staff. They were all very professional and friendly. The recruiter was very quick to respond and helpful. I have no complaints about the interview process. It seemed fair and valid and it was a structured interview.
Interview Question – I'd rather not post a question because I don't think it's fair to give future applicants those questions. Answer Question
Negotiation Details – The salary was not great, especially for the cost of living in Bethesda. Once they gave me a verbal offer, they took a long time to send me a hard copy of the offer. This was difficult for me because I had to wait to sign my new apartment lease until I had proof of the offer. This process could be improved.
Administrative Assistant II Interview (Neutral Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at Marriott.
Interview Details – Initially contacted/by recruiter - phone interview. Scheduled for in-person interview with recruiter then hiring manager. Second interview with second hiring manager. Two weeks passed and then the offer call.
Interview Question – Questions were run-of-the-mill .... if you've ever been on an interview you know it. Strengths and weaknesses, etc. Answer Question
Negotiation Details – I did not do a good job negotiating but others have and they are successful. If you know the rules of negotiating you'll get what you want.
Accounting Interview (Neutral Experience; Average Interview)
I applied online and the process took 5 days - interviewed at Marriott in June 2012.
Interview Details – Had 3 interviews and never heard back. I would have expected more from Marriott than to simply never call again. I think it would have been appropriate to at least let the candidate know, that they are not in the running anymore. Hopefully the rest of the organization has better manners.
Systems Analyst Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 3 days - interviewed at Marriott in October 2010.
Interview Details – Hiring is done through getting you in as a consultant. After 4-6 moth you get converted to employee status.
Negotiation Details – Be honest.
Interviews for Top Jobs at Marriott