Marriott Customer Service Interview Questions

4 Interview Reviews

Interview Experience

Interview Experience

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Customer Service Interview

Anonymous Employee in Santa Ana, CA
Declined Offer
Positive Experience
Easy Interview

Application

I applied online. The process took a weekinterviewed at Marriott (Santa Ana, CA) in June 2008.

Interview

Interviewing with Marriott was very pleasant. The process was very easy, and fun. While the salary for the job would have been very small, I really thought that I would be a good fit at Marriott. After the offer came I was not surprised as Marriott hires from a wide range of ages, abilities, etc.

Interview Questions

  • If you could be anywhere in the world where would you choose to exist?   Answer Question

Other Interview Reviews for Marriott

  1.  

    Customer Service Interview

    Anonymous Interview Candidate in Fredericton, NB (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Marriott (Fredericton, NB (Canada)).

    Interview

    I had a telephone interview and then person to person interview that went really really well,,,awesome interview.

  2.  

    Customer Service Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Marriott in February 2009.

    Interview

    First you have to take a typing test (40 words per minute mininum.) Then they ask you questions about personality (multiple choice) and there were also questions about where you have travelled to. The most unusal part was that you had to read a paragraph describing a hotel aloud, then they ask you questions about it. Like, Did the hotel have a pool? What street was it on?

    Interview Questions

    • How would you handle an upset customer?   1 Answer

    Negotiation

    No

  3. Helpful (1)  

    Customer Service Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Marriott in February 2008.

    Interview

    Went to a job fair and filled out application. They then divided people up to interview with dept. managers in the areas they applied to. I was in customer service. I met with two different managers, one right after the other. Basically going over my resume to see where I would best fit. Then they did drug swab at same location. Called within a few days with offer.

    Interview Questions

    Reasons for Declining

    I received a better offer in another industry.

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