Marriott Front Desk Agent Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Easy” Interview
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 Marriott Interviews | Sort by |
Front Desk Agent at Marriott
Posted Sep 24, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Toronto, ON (Canada) (took 1+ week)
I was interviewed by the HR person. She was asking me a standard questions by reading from her notes and was taking notes while I was answering questions. Just general situation type questions. Give me the example of a difficult guest, give me the example of a situation when you overcome the expectations, example of a conflict wit the co-worker and how I deal with it. HR lady was very friendly and gave a lot of information about the hotel.
Interview Questions
Negotiation Details
Everything depends on your work experience. If you feel confident to negotiate-please go ahead, but be reasonable!
Other Details
The interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at Marriott
Posted Sep 24, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 (took a day)
Went in for a job fair. The interview process was very smooth. I was interviewed by 2 different people. Both of them genuinely nice and made the process very easy. They asked questions about my employment background and standard interview questions. Offered the position the same day. The longest process was the drug test results and the contacting of your references.
Interview Questions
Other Details
The interview consisted of a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Front Desk Agent at Marriott
Posted Mar 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Chicago, IL (took 3 weeks)
The first week of March I applied for the front desk position and received a call from the HR manager to come in for an interview on the 15th. She stated that I would be meeting with her and the Hotel Manager. At the interview, I met with the HR Manager first. The first question, or statement was, " so, tell me about yourself,'' and I told her my story. She also asked me if she were to call my manager, what were some of the qualities that he would mention about me. We discussed the hours and my flexibility in schedule, and also asked me what I would look for in an employee if I were to do the hiring.
Then I met with the Hotel Manager. He basically asked the same things, but added on some examples of my best and worst times working as a front desk agent.
I thought the first interview went well, but was worried because I didn't receive a call back. HR called back in approx. 10 days to schedule me for a second interview with the front desk supervisor. She was more reserved and asked the same questions, and added on a question about teamwork.
Overall, it was a really good interview. I haven't received a call back yet. I did call to see if the position had been filled, but the HR manager was out of town at the time, They still have not returned my call yet, and it's been about a week. So I'm hoping they are still deliberating :)
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at Marriott
Posted Sep 9, 2010
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2009 in Bridgewater, MA (took 3 days)
Phone call for in person interview. Requested a schedule that was not suitable.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at Marriott
Posted Aug 22, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2009 (took a day)
Asked basic questions. Tell me about yourself? How do you handle stressfull situations? Where do you see yourself in 5 years? etc
Interview Questions
Negotiation Details
No really negotiation. They tell you the hourly pay and its that or nothing.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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