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Marriott Front Desk Clerk Interview Questions & Reviews

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Web: www.marriott.com | HQ: Bethesda, MD

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Updated Mar 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.3

“Easy” Interview

Interview Experience [?] Based on 3 ratings

Positive	67%
Neutral	0%
Negative	33%

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1–3 of 3 Marriott Interviews

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1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2011 in Parsippany, NJ (took 2 weeks)

I applied for this job online. I heard back in roughly 3 days. They brought me in for an interview with the assistant general manager. After talking with her for about 20 minutes the general manager came in to interview me as well. She basically told me I got the job on the spot pending the results of a drug test. The questions were general interview questions. About a week after I took the drug test they called to give me a start date.

Interview Questions

How do you deal with difficult people

Answer Question

Negotiation Details

easy

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

View Comments (1)

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Mar 2010 in Foxboro, MA (took a day)

The Testing process was all online. The interview was the typical "tell me about yourself" and "what would you do in this situation" type of interview. They seemed understaffed and a little disorganized. They stressed how you had to be available all hours, including snow storms and in a state of emergency. The had rotating shifts, and couldn't offer a regular schedule. The pay was low. They ended up hiring from within, and I felt they should have told me right from the start that they were considering an in-house candidate. In the end, it felt unprofessional and like a waste of time. Don't think I'd pursue employment there again.

Interview Questions

The questions were all typical.

View Answers (1)

Other Details

The interview consisted of a Phone Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

View Comments (1)

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2009 in Bethesda, MD (took 2 days)

First was the personality test online. I guess most companies have them now. it is submited online with the application.

Then a phone interview. that was brief and pleasant. just asked basic questions like years of experience, why i was interested in the position etc.

Then came the face to face interview with the front office manger

After another interview with the AGM (this one forcuesd on demonstrating customer service eg, name a time when you wow'ed a guest

then the last one with the GM. this was more general on what i know about the marriott brand etc..