Marriott Interview Questions

Updated Oct 26, 2014
Updated Oct 26, 2014
410 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Banquet Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Quick interview, asks for schedule/availability, not many questions...asks when you can work etc.Hired immediately....next day taken to office to sign paperwork online. Staff and boss nice. Later get uniform and name tag and apron and tie and tie clip

    Accepted Offer
  2.  

    Manager, Sales Analysis Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 6+ monthsinterviewed at Marriott.

    Interview Details

    It's a long process. From the time I submitted my application to the time I was hired, a good 6-7 months went by. The process itself was pretty standard at first: you apply, you get a call from HR to set you up for a phone interview with the recruiter to go over basics (quick review of the position, availability, salary expectations...), then you get a call from the hiring manager to review your qualifications in a little more detail (30 min), then you get called in for in-person interviews. And that's where things get interesting:
    These interviews are with several team members (hiring manager, their peer(s), their boss, their boss' boss, and sometimes even their direct reports (your future peers). But you also learn throughout these interviews that you're being considered for 1+ other position(s) within that group.
    If you interview well, chances are you'll land one of the openings within the group, so overall it's a great process and you have better chances at landing a job. The downside for me was that I had no idea so I couldn't prepare as well for the interviews.

    Interview Questions
    • On a scale of 1-10 how do you rate your MS Excel skills?   View Answer
    Negotiation Details
    There's was little to no negotiation. I was told what the offer was and that it was the best they could make. Take it or leave it.
    Accepted Offer
  3.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Marriott.

    Interview Details

    Classis interview with the General Manager and the Front Desk Manager which was followed by a phone call letting me know that I had been made an offer for the position.

    Interview Questions
    • Explain a difficult situation where you were unable to satisfy the guest and how did you handle the situation?   Answer Question
    Accepted Offer
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  5.  

    Administrative Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at Marriott.

    Interview Details

    You will have to apply online, then the waiting game starts. If your resume is picked, you will get a phone call from the recruiter who will set you up with a phone interview with the hiring manager. Then they'll ask you to come in to meet with different people to interview with. They have a list of questions to ask such as "how you managed to resolve a last minute task" or "how to deal with co-workers who are not personable". A lot of "Can you think about a time when...."

    Interview Questions
    Accepted Offer
  6. 6 people found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Marriott.

    Interview Details

    I applied online and received a called maybe two weeks later. I walked in the hotel. It was very elegant, lively, and simply beautiful. The Operation Manager conducted the interview in the lobby. It was very conversational, we even shared a couple of laughs. Questions weren't anything to complicated. Give lots of customer service examples about how you dealt with unfavorable situations. I think she loved that I had tough skin and was able to brush things off and keep rolling in past experiences. So after our interview, she checked to see if her manager was available for my second interview. I went to interview with her and they were the exact same question...easy :) I asked questions about the company and some day-to-day ops. After the interview I met with the Operations Manager and I signed a few papers about background checks and drug screening and I was on my way. I had the position, all I had to do was make sure my drug test, references, and background checks were clear. One week later I got an email saying, "Welcome to the Team!"

    Interview Questions
    • What would you do if a guest comes to you with a problem and no supervisor is around to help?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a weekinterviewed at Marriott in October 2014.

    Interview Details

    The process was simple. I met with the Assistant Manager first, she called the GM and Front Desk Supervisor about 15 mins into the interview. They like when you ask a lot of questions and are customer service driven. I got an email about background check the same day I interviewed and a week later I got an offer letter via email.

    Interview Questions
    Negotiation Details
    They don't negotiate
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Associate Director of Finance Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through college or university – interviewed at Marriott in October 2014.

    Interview Details

    Apply on school career link, then receive campus interview. two interviewers basic behavior questions: why you choose Marriott, describe your hardest teamwork, how you help others in teamwork, strength and weakness of yourself. and complete online test...

    Interview Questions
    • no unexpected question, all of them are behavior questions, and most are teamwork experience.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9. 2 people found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Marriott.

    Interview Details

    They had a "career fair." Reviewed my resume and was interviewed on the spot. Nothing difficult. A lot of the questions are available online for typical interviews. They required a background check, which was done in two days and I received a phone call stating I would receive a formal email. The job was mine if I wanted it.

    Interview Questions
    • Nothing really unexpected or difficult. I think the most difficult thing was explaining a negative situation and seeing a positive outcome.   Answer Question
    Negotiation Details
    Given start rate is $9.25
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Operations Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 3+ monthsinterviewed at Marriott.

    Interview Details

    Process is very simple. Look for the job postings, apply, allow them to call you back. Once hired if you have an excellent HR department they have everything streamlined and you are really set up for success to join the property.

    Interview Questions
    • Not difficult, but pay attention to the questions that may lead you into knowing a little about the current state of the department or hotel, this will be a great clue and chance for you to ask questions about current work environment and the vision of your role.   Answer Question
    • Please try to be as detailed as possible regarding the technical question, business case, etc.   Answer Question
    Negotiation Details
    Company has pay guidelines, you will be paid fairly for the industry, the market you are working in, and your experience.
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 1 person found this helpful  

    Assistant General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Marriott.

    Interview Details

    Was not bad at all. Got a call and had a quick phone interview. Afterwards I was contacted by the GM to come in for an interview. Waited for about a week before being setup with another interview with the Area Manager. The process was simple and took 2 weeks.

    Negotiation Details
    Straight forward, take it or leave it
    Accepted Offer
    Positive Experience
    Average Interview

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