Glassdoor is your free inside look at Marriott interview questions and advice. All 221 interview reviews posted anonymously by Marriott employees and interview candidates.
Accepted Offer – Interviewed in Atlanta, GA – Reviewed Jun 13, 2013 New
Interview Details – The interview process in three stage, and involves a supervisor, the operations or assistant general manager, and maybe the department head or general manager.
Declined Offer – Interviewed in Austin, TX Jun 2013 – Reviewed Jun 12, 2013 New
Interview Details – I applied online, which was a pretty extensive application that took 30 minutes or so to complete. Got a call about 2 weeks later and set up a face-to-face interview. They were having a job fair, so even though I had a scheduled interview time, I had to wait for about 30 minutes. I first met with the HR person where we briefly went over my resume. Next, I met with a manager, which probably only lasted for 15 minutes or so. They didn't ask any situational questions which surprised me.
Interview Questions
Reason for Declining – I got a job offer in another field, where I felt more comfortable.
Accepted Offer – Interviewed in Dec 2010 – Reviewed Jun 5, 2013
Interview Details – Process was very friendly
Interview Question – Why are you applying for a valet with your experience View Answer
Negotiation Details – Easy
Accepted Offer – Interviewed in Feb 2013 – Reviewed Jun 4, 2013
Interview Details – All aplicants must apply online and screening is done by AON Hewitt. Once you get past the initial screening you will be sent a Sales Assessment. If you pass, you will be granted a tandem interview. If you fail you will never know why. If you are hired you can never see your assessment results. Apparently it's on a Green (pass) Red (fail) system.
Interview Question – All answers must be in the S.T.A.R. format Answer Question
Accepted Offer – Reviewed Jun 3, 2013
Interview Details – You have to go through a 3 step interview process with 3 different departmental managers. They ask a range of questions from standard to theoretical. They asked me questions about previous positions as well what my strengths and weaknesses are. They are a strict hotel company to work for, but they treat their employees well.
Interview Question – What is one thing that you can improve on? Answer Question
Accepted Offer – Reviewed May 29, 2013
Interview Details – submit the online application, got an interview, did an online assessment!
Interview Question – Give me an example of good customer service! Answer Question
Negotiation Details – Willing to relocate
No Offer – Interviewed in Boca Raton, FL Apr 2013 – Reviewed May 18, 2013
Interview Details – I submitted an application online and was called within a few days to set up an interview in person. The interview lasted about 20 minutes and I was interviewed by both the front desk manager and the human resources manager. I recieved an e-mail about a week later saying I had not been offered the position. I received a call about a month and half later asking if I was still interested in the position, but my plans had changed by then.
Interview Question – Why do you value a career at the Marriot? Answer Question
No Offer – Interviewed in May 2013 – Reviewed May 15, 2013
Interview Details – i met with the assistant general manager and we went into the board room. She started with my work history, the position i was applying for, cross training in other positions available because then she liked me so much, i met with general manager. and was given a tour of the hotel. I was told that i wouldnt even meet the general manager unless the first supervisor liked me first.
Interview Question – how do you handle a difficult customer when there is no supervisor to bring into the conversation? View Answer
No Offer – Interviewed in New York, NY May 2010 – Reviewed May 9, 2013
Interview Details – I filled out an application online. It took about 40 minutes to complete. They require a lot of information. I got a call back in 2 days, and briefly spoke to one of the Hotel managers. She asked me a few questions about my work history, and then invited me the next day for a face to face interview. I arrived the next day in business attire ( I tried to look the part of the front desk agent.) I sat down with the same lady that I spoke to on the phone. She was friendly, and asked a few more job scenario questions. She then told me, I will need to interview with all of the managers to get hired. Next sat down, a male manager who ranked slightly above the first woman. He asked me very similiar questions about my job and residential history, and asked me why I think he should hire me, and how I would fit in with the Marriott brand. Afterwards, he thanked me and we scheduled one more interview with the other managers for later in the week. Those interviews were very similar, and I feel like they are checking you out from the moment you walk into the hotel. I thought the interview went well, but I didn't get the job. A good interview experience though. There are other hotels in the world.
Interview Question – Tell me about a time when you helped a co worker without them knowing. Answer Question
No Offer – Reviewed May 7, 2013
Interview Details – Got a call two days prior, interviewed with a Assistant General Manager Specialist for CFRST, very nice person. They want people that are available immediately, but I couldn't go for some personal reasons. The specialist asked me to contact him as soon as I am available and he can find me opportunities at other properties. They value people.
Interview Question – Tell me about your internship experience. Answer Question
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