Getting an Interview
Getting an Interview
Interviews for Top Jobs at Marriott
- Front Desk Agent (50)
- Front Desk Associate (31)
- Guest Service Representative (23)
- Night Auditor (17)
- Sales Manager (13)
- Administrative Assistant (11)
- Front Desk (11)
- Housekeeper (10)
- Server (8)
- Manager (8)
- Bartender (7)
- Front Desk Clerk (7)
- Housekeeping (7)
- Hostess (7)
- Concierge (6)
- Customer Service (6)
- Front Office Manager (6)
- Intern (6)
- Management Trainee (6)
- Guest Service Representative (Front Desk) (6)
- Voyage Program (6)
- Banquet Server (5)
- Guest Services Representative (5)
- Director (5)
- Guest Services (5)
- Restaurant Supervisor (4)
- Event Manager (4)
- Guest Service Agent (4)
- Valet (4)
- Revenue Manager (4)
Helpful (2)Accepted OfferPositive ExperienceEasy Interview
I applied online. I interviewed at Marriott.
I was called in for an interview a day after completing the application. The housekeeping supervisor interviewed me. She asked basic questions. Most of the interview she informed me about the company, its goals, and expectations of employees. She went over the job duties and responsibilities. You have to take a drug test, and when the results come back you will be offered the position. Test results come back in 2-4 days. The whole process took about a week.
- What do you find the most challenging part about housekeeping? What qualities do you have that make you a good housekeeper? Do you have experience? The rest of the interview was mainly conversation. Answer Question
Helpful (2)Accepted OfferNegative ExperienceEasy Interview
I applied through college or university. The process took 3 weeks. I interviewed at Marriott (Baltimore, MD) in March 2015.
The interview itself was fine. The questions were simple and predictable, and the interviewer was kind and professional. That is the only good thing I have to say about the process. I was flown down to Baltimore to interview for a job I was told was available. After all is said and done, I get a call a couple weeks later telling me there never was a job in the area I was applying to work in. I am offered a random operations job instead, which is completely unrelated to the job I applied for. In addition to that, Marriott served unchecked and unlimited quantities of alcohol to applicants under 21. This was the worst interview process I have ever had the displeasure of enduring.
- Tell me about a time you were unable to meet a deadline. What did you do? 1 Answer
Helpful (2)No OfferPositive ExperienceAverage Interview
I applied in-person. The process took 2 days. I interviewed at Marriott (Millville, NJ) in March 2015.
The interview process took about 25 minutes. I was taken into their large business meeting room, and we discussed various situations that could arise, and how I would handle them. In addition, I was asked to describe myself as well as discuss positive employee qualities I may possess. I did not end up getting the position because I prematurely asked about salary. However it was much less than my current office job, and I would have had to work holidays, late nights, and weekends. Not worth it.
- If you had a guest who came to the front desk angrily inquiring about why his shower was without hot water and you were also on the other line with another guest trying to answer a few of their questions while a few guests wanted to check -in, what would you do in this type of situation to make everyone happy? 1 Answer
Helpful (10)Accepted OfferPositive ExperienceEasy Interview
I applied in-person. I interviewed at Marriott.
Interview was painless and stress free. I interviewed with the front desk manager and she asked mebasisc questions about my background, what position I was interested in and how would I handle a difficult situation with a hotel guest.
- If a guest was angry and upset about something that was the hotels fault, how would you handle tat situation? 1 Answer
Helpful (1)Accepted OfferPositive ExperienceEasy Interview
I applied through college or university. The process took 5 weeks. I interviewed at Marriott (Baltimore, MD) in March 2015.
I had an initial interview at my school, and then a few weeks later I was flown up to Baltimore for a recruitment event. The process was very helpful and very informative. While the area of the company that I would ideally like to work for did not have any positions available, they were very upfront about that at the beginning. And they described the lateral movement process, which seems very easy and accessible. The event was two days. The first day was a benefits session, then a panel with former and current voyagers. And then a networking event with the other candidates and various higher level Marriott professionals. There was good food, and everyone was very easy to talk to. The next day, there was a breakfast downstairs and we had our interviews. Mei and Betty Ann were super helpful through the whole process. About a week after I got back, I received and email saying that I was selected for the program and that they would call me about placement. We're currently in the process of finding a property for me that is a good fit. Marriott as a whole uses STAR interview questions almost exclusively, but the company is also big about personality matching. There was a large unspoken emphasis put on the networking event, and the info sessions at the university.
- Tell me about a time that you disagreed with a decision that a team you were on was made. Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. I interviewed at Marriott (Fountain Valley, CA) in March 2015.
Interview with Courtyard Marriott for entry level position. Very quick and brief. They really focus on and want you to answer the questions with concrete examples of your actions. They let you ask any questions and as many questions as you want at the end so take advantage of this.
- Describe a time where you built customer service. Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Marriott in March 2015.
I applied this job online and had the interview at a recruitment center. They will have 3 or 4 rounds for the interview. The manager from accounting and finance department is very nice. He introduced a lot about the duty and responsibility about the position to me. All Interview questions are very normal and can be prepared.
- How do you manage your time? Answer Question
- No OfferNegative ExperienceAverage Interview
I applied through a recruiter. The process took 4+ weeks. I interviewed at Marriott (Louisville, KY) in March 2015.
First was email contact, then a phone screen and finally phone interview with two managers. They changed the position I was interviewing for midway so the process was confusing and frustrating
- a lot of "describe a time when" questions 1 Answer
Helpful (7)Accepted Offer
Great experience. I was able to do all 3 of my interviews in 1 day. I met with the banquet manager, the head of the department, and the general manager of the property. Received a tour and did not have to sit around waiting for anyone.
I started at $13/hour with an increase after 6 months and and another after a year. by my 3rd year I was making $17/hour
Helpful (2)No OfferPositive ExperienceEasy Interview
I applied in-person. The process took 5 days. I interviewed at Marriott (Portland, OR) in February 2015.
the interview was brief, painless, and my interviewer was very welcoming. We sat down and she shot off some questions. She was very relaxed and laughed at my joke I cracked. it was a nice environment for the interview and I felt at home. She shook my hand as I approached, I clicked with her. she was very comforting and inviting
- Why should we pick you? how do you handle high stress situations? Answer Question
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Pros: “- associate focused, strong benefits, supports fitness, headquarters has a great cafeteria, fitness center with flexible hours of operation - bright people that have high standards work...”“- associate focused, strong benefits, supports fitness, headquarters has a great cafeteria, fitness center with flexible hours of operation - bright people that have high standards work there” – Full Review