MassMutual Customer Service Representative Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings 
“Average” Interview
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Interview Experience [?] Based on 2 ratings
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| 1–2 of 2 MassMutual Interviews | Sort by |
Customer Service Representative at MassMutual
Posted Nov 17, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2010 (took 2 days)
I was brought in on the first day where I had to take a Limra test and mock phone calls. I passed both of these test and was brought back for the first personal interview which was very pleasent. Then I was told that i would here within a week if I would make it to the next round. HR called back within 3 days and stated they were going with people who had more experience. I talk to someone I know and they confirmed what I was told.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at MassMutual
Posted Jul 29, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2008 in Springfield, MA (took 2 months)
There were two interviews. The first was with a recruiter one on one and the second one was with a group and the director of the department explained the position and the job details.
Interview Questions
Negotiation Details
No, they would not negotiate.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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