MassMutual Financial Services Professional Interview Questions & Reviews
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Updated Apr 30, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 12 ratings 
“Average” Interview
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Interview Experience [?] Based on 12 ratings
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| 1–10 of 12 MassMutual Interviews | Sort by |
Financial Services Professional at MassMutual
Posted Apr 30, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took 3 weeks)
Before you can sell they want to first make sure you have your Life and Health Insurance License. And even after that you have two sit for about 2 weeks for training to make sure you say exactly, word for word, their sales language when you are infront of someone.
Interview Questions
Negotiation Details
Non-negotiable financing.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Professional at MassMutual
Posted Apr 5, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 3 weeks)
Go through 4 interviews. They ask a lot of questions to try to get to know me. Not just work questions but life goals. I think its nice that they want to know how I am as a person to see how I will fit not only in the industry, but in the culture of the office.
Interview Questions
Negotiation Details
No. Pretty self explanitory
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Service Professional at MassMutual
Posted Dec 20, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Dec 2011 (took 3 weeks)
Originally i was contacted by a recruiter which scheduled me to do an interview.
- The first interview was pretty basic, explaining how the position worked, following up with some basic interview questions. I was told to complete a personality test online before continuing on to the next interview.
- The Second interview consisted of more questions. These questions were mainly geared towards the understanding of the position and the type of person you are. Seeking that you are a rational, logical, motivated, and someone who can take rejection.
Overall I found everyone to be very nice and professional. The atmosphere of the office made me feel very high up and prestige.
Interview Questions
Reason for Declining
I didn't feel i would be able to market myself after using all of my natural resources (family & friends)
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Service Professional at MassMutual
Posted Oct 6, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Jacksonville, FL (took 4 weeks)
They had me come in for multiple interviews/appointments over the course of a month. We had discussions and talks which were basically to judge my character and make sure I was personable and able to prospect for potential clients.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Professional at MassMutual
Posted Apr 24, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Buffalo, NY (took 2 weeks)
Submitted my Resume to a current agent. He forwarded it to the agency recruiter. He contacted me to take an online aptitude test, then interviewed with him for 2 hours. Interviewed with the sales manager, then with the general agent.. Had to pass a background check and credit check as well as obtain Life Insurance License at my own cost.
Interview Questions
Negotiation Details
Zero negotiation.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Professional at MassMutual
Posted Mar 3, 2011 — 3 of 3 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 (took 2 weeks)
The interview process is a Four step process.
1-Meet and Greet with potential Sales Manager/Recruiter
2-Online Personality Test which must be passed to move on
3-In depth 1:1 interview with assigned Sales Manager
4-1:1 conversation with the General Agent.
The General Agent is the Principal of the agency...the head honcho. The questions are aimed at qualifying one's character, values, and weaknesses. The most vital aspect of the entire process (assuming one doesn't freak out the interviewer at the 1st meet and greet and passes the personality test) is proving to the organization that you are a genuine, highly motivated individual who can work well in teams.
Interview Questions
Negotiation Details
MassMutual is probably the top 1 or 2 Life Insurance/Financial Services Companies in the USA. It is also a mutual company, owned by its clients. Make sure to interview at other highly rated, well respected companies. Ideally, you want to be with a mutual company with a strong Whole Life product selection. In addition, from my perspective, target companies that work strongly with small business owners. With all that said, let's say you've interviewed with North Western Mutual Life (our #1 competitor), New York Life, and MetLife. At that point its where you feel comfortable, where you feel wanted and supported. I interviewed with MetLife, which offers new agents a 26 week salary of 600-900/week to get you started. It is an attractive feature, but the culture wasn't a fit. It had a "meatmarket" type culture, 150 agents, 90% men, where cold calling is enforced. The market MetLife works within is also more blue collar and I wanted to work the white collar market due to the fact that that's where my natural market resides. With MetLife ruled out, NWML and NY Life are left. These are both mutual companies. NWML is tecnically #1, MassMutual is #2 (almost equal though and i'll tell you why), and NY Life fits in the the Top 4. My best advice is to learn about the differences between "mutual" companies and "stock" companies. MetLife is a stock company, as are most. I'll let you do your homework on that topic. Lastly,the reason i went with MassMutual was due to the fact that I have the ability to sell products outside of MassMutual should there be an underwriting or cost issue. This = flexibility. NWML is proprietary. You can only sell NWML product. Period. Overall, I felt right at home at Mass, it is a caring yet competive culture where nearly everyone is likeable.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Professional at MassMutual
Posted Feb 28, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Feb 2011 in New York, NY (took 3 weeks)
Went in and met with recruiting director who told me about the job and pay structure. was sent a personality test to take online which basically evaluated if you were a good fit for a sales job. Got called in for a second interview with a senior person who spoke more in depth about the job and about selling insurance. they wanted me to complete a spreadsheet about potential leads for myself based on my network and ask people what they thought about financial advisors/insurance sales. Said I would be back for a 3rd interview the following week which we set up at the 2nd interview.
Interview Questions
Reason for Declining
didn't want to sell linsurance
Other Details
The interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Professional at MassMutual
Posted Feb 1, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Nov 2010 (took 2 weeks)
Contacted by MassMutual Rep for a 1:1 interview after applying online. First interview was an overview of the company and products they offer, basic questions about myself (i.e. Do you have a large contact base, would you be willing to work off commission, etc...). Second interview consisted of a more in depth view of the company and systems/processes used to prospect and keep clients, and an offer.
Interview Questions
Reason for Declining
No base salary, commission only.
Other Details
The interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Professional at MassMutual
Posted Dec 15, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 3 days)
Very streamlined and up front.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Service Professional at MassMutual
Posted Aug 4, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took 3 weeks)
The environment is professional, in a quiet office. On the first day I was scheduled to meet with the Sales Manager, who basically just got to know me. One week later, I met with the Director of HR, who went over with me about the basic salary and bonus structure. This is a no salary job, and expect the first two years are very tough.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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