MassMutual Financial Services Representative Interview Questions

Updated Jun 29, 2015
33 Interview Reviews

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Financial Services Representative Interview

Anonymous Employee
No Offer
Negative Experience
Easy Interview

Application

I applied through college or university. The process took a weekinterviewed at MassMutual in April 2015.

Interview

I was told it was a 4 interview process. First interview via phone, then to get a second interview you needed to take a personality test.

Normally I'd expect MBTI or something of the sort, but it was around 160 questions in groups of 10 asking you to rate how much of a certain trait you are such as "hard working". Humorously, these groups of 10 were more or less the same, just with synonyms. After that there were actual questions like if I am annoyed by salespeople and things like that. Overall it made me feel like they wanted someone who thinks telemarketers are good people.

In the phone interview I asked what the biggest thing they look for in an employee and was told "someone with a lot of connections to sell to". It seemed to me they're more interested in hiring a person for who they know rather than what they know.

Interview Questions

  • Do you feel annoyed when salespeople call you at home? (from the personality test)   1 Answer

Other Interview Reviews for MassMutual

  1.  

    Financial Services Representative Interview

    Anonymous Employee in Richmond, VA
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 6+ monthsinterviewed at MassMutual (Richmond, VA) in March 2015.

    Interview

    Three in person interviews. A lot of the process was the interviewer explaining to you the commission based salary. One interview was an hour long info session. Otherwise, normal interview questions (strengths, weaknesses, tell me about yourself, why are you interested, etc.) The interview process was long, I originally applied in September and received the offer in March.

    Interview Questions

    • Tell me about yourself.
      What are your strengths and weaknesses?
       
      Answer Question

    Reasons for Declining

    Did not want an entirely commission based salary.

  2.  

    Financial Services Representative Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university – interviewed at MassMutual.

    Interview

    It all starts off with a 20 minute phone interview where he/she discusses the position and skims over your resume. You explain why you're interested and ask general questions. After this, you maintain an email correspondence for a couple of weeks. Along the way you may be called by other members who are in charge of hiring. Brief 1:1 interview after 3 weeks.

    Interview Questions

    • What do you think you can offer this company?   1 Answer
  3.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Conway, AR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at MassMutual (Conway, AR) in December 2014.

    Interview

    I went in for my initial interview and spent most of my time just getting to know the interviewer. For the most part he just went over the structure of the company and how he came to work for them. He showed me how rep's get paid and we spoke in length about how profitable this industry can be. After that, I was called back for a second interview. It was then that I was offered the position.

    Interview Questions

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  5.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Tampa, FL
    Accepted Offer

    Interview

    Normal interview questions about why you think you will succeed as a rep. Have to consent to a background check and credit check before being hired.

    First exposure was a group setting in which the agency recruiter gave a presentation. From there, I had a one on one interview a week later. I then met the sales manager for an interview and was then offered a position.

    Negotiation

    No negotiation - 100% commission job

  6.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Interview process was broke into two parts . Two face to face interviews, followed by personality tests. Once the tests were taken a Sales Manager contacted myself to discuss this test.

    Interview Questions

    • Most Difficult part of the interview was filling an excel sheet with 200 people. This would be your market you would contact the first few weeks working for MassMutual   Answer Question
  7.  

    Financial Services Representative Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at MassMutual.

    Interview

    Applied online through monster, received a called for an interview 2 weeks later. Interview felt more like a presentation and took a personality questionnaire after the interview. Interview was only about getting to know you.

    Interview Questions

  8.  

    Financial Services Representative Interview

    Anonymous Employee in Denver, CO
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source – interviewed at MassMutual (Denver, CO) in September 2014.

    Interview

    First interview was mostly an introduction to the company and how they operate. Seemed like a genuine and very employee centered atmosphere. Explained in detail sales strategy, commission structure and benefits. They expect you to have a large friend/family (etc) base to begin your sales however are helpful in finding others. Their focus is on adding value to their clients and are dedicated to treating and providing the best service for each client. The company atmosphere seems very positive and conducive to growth.

    Interview Questions

    • Do you prefer working independently or with someone constantly "breathing down your back" ?   1 Answer

    Reasons for Declining

    100% Commission based salary

  9.  

    Financial Services Representative Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 6 weeksinterviewed at MassMutual in June 2014.

    Interview

    I met a recruiter at a university career fair, he asked for my resume and contacted me a few weeks later. We interviewed at the university then later a couple of times at the office. The interviews were mainly to check for the right personality type. There was also a market survey process that was less stringent that the competitor Northwestern Mutual's. I recommend that if you do not enjoy the market survey 100%, do not take the job. The surveys should literally be the easiest thing in the world. If they stress you out at all, go do something else. Seriously.

    Interview Questions

    • What does the term "financial" mean to you?   1 Answer

    Reasons for Declining

    The office was located in a suburb, and I preferred to work in the city (I got another offer from a competitor in the city)

  10.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university – interviewed at MassMutual (Atlanta, GA) in March 2014.

    Interview

    Very straightforward relaxed interview. They really just ask if you have any questions. They will give you the job, they want someone who has connections and doesn't mind not getting paid for a few months while they develop their network.

    Interview Questions

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