MassMutual Financial Services Representative Interview Questions

Updated Aug 24, 2015
35 Interview Reviews

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Financial Services Representative Interview

Anonymous Employee in San Jose, CA
No Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at MassMutual (San Jose, CA) in July 2015.

Interview

It is 1 to 1 interview, the person is very nice. Need introduce yourself first, then Just few questions such as when have you been in America. Just feel relax. If you don't know the answer of the question, it's OK. They won't give you difficult questions.

Interview Questions

Other Interview Reviews for MassMutual

  1.  

    Financial Services Representative Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through college or university. The process took a week. I interviewed at MassMutual in April 2015.

    Interview

    I was told it was a 4 interview process. First interview via phone, then to get a second interview you needed to take a personality test. Normally I'd expect MBTI or something of the sort, but it was around 160 questions in groups of 10 asking you to rate how much of a certain trait you are such as "hard working". Humorously, these groups of 10 were more or less the same, just with synonyms. After that there were actual questions like if I am annoyed by salespeople and things like that. Overall it made me feel like they wanted someone who thinks telemarketers are good people. In the phone interview I asked what the biggest thing they look for in an employee and was told "someone with a lot of connections to sell to". It seemed to me they're more interested in hiring a person for who they know rather than what they know.

    Interview Questions

    • Do you feel annoyed when salespeople call you at home? (from the personality test)   1 Answer
  2.  

    Financial Services Representative Interview

    Anonymous Employee in Richmond, VA
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 6+ months. I interviewed at MassMutual (Richmond, VA) in March 2015.

    Interview

    Three in person interviews. A lot of the process was the interviewer explaining to you the commission based salary. One interview was an hour long info session. Otherwise, normal interview questions (strengths, weaknesses, tell me about yourself, why are you interested, etc.) The interview process was long, I originally applied in September and received the offer in March.

    Interview Questions

    • Tell me about yourself. What are your strengths and weaknesses?   Answer Question

    Reasons for Declining

    Did not want an entirely commission based salary.

  3.  

    Financial Services Representative Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at MassMutual.

    Interview

    It all starts off with a 20 minute phone interview where he/she discusses the position and skims over your resume. You explain why you're interested and ask general questions. After this, you maintain an email correspondence for a couple of weeks. Along the way you may be called by other members who are in charge of hiring. Brief 1:1 interview after 3 weeks.

    Interview Questions

    • What do you think you can offer this company?   1 Answer
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  5.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at MassMutual (Saint Louis, MO) in February 2015.

    Interview

    Interview Process was great. The first interview was a casual conversation over the phone. At the end of the interview they gave me a homework assignment which is similar to what I would be doing with the job. The second interview they did really well with educating me on everything that i needed to know about the job before I a made a decision. It was all very smooth and they did a great job in the interview process.

    Interview Questions

  6.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Conway, AR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at MassMutual (Conway, AR) in December 2014.

    Interview

    I went in for my initial interview and spent most of my time just getting to know the interviewer. For the most part he just went over the structure of the company and how he came to work for them. He showed me how rep's get paid and we spoke in length about how profitable this industry can be. After that, I was called back for a second interview. It was then that I was offered the position.

    Interview Questions

  7.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Tampa, FL
    Accepted Offer

    Interview

    Normal interview questions about why you think you will succeed as a rep. Have to consent to a background check and credit check before being hired. First exposure was a group setting in which the agency recruiter gave a presentation. From there, I had a one on one interview a week later. I then met the sales manager for an interview and was then offered a position.

    Negotiation

    No negotiation - 100% commission job

  8.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Interview process was broke into two parts . Two face to face interviews, followed by personality tests. Once the tests were taken a Sales Manager contacted myself to discuss this test.

    Interview Questions

    • Most Difficult part of the interview was filling an excel sheet with 200 people. This would be your market you would contact the first few weeks working for MassMutual   Answer Question
  9.  

    Financial Services Representative Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at MassMutual.

    Interview

    Applied online through monster, received a called for an interview 2 weeks later. Interview felt more like a presentation and took a personality questionnaire after the interview. Interview was only about getting to know you.

    Interview Questions

  10.  

    Financial Services Representative Interview

    Anonymous Employee in Denver, CO
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at MassMutual (Denver, CO) in September 2014.

    Interview

    First interview was mostly an introduction to the company and how they operate. Seemed like a genuine and very employee centered atmosphere. Explained in detail sales strategy, commission structure and benefits. They expect you to have a large friend/family (etc) base to begin your sales however are helpful in finding others. Their focus is on adding value to their clients and are dedicated to treating and providing the best service for each client. The company atmosphere seems very positive and conducive to growth.

    Interview Questions

    • Do you prefer working independently or with someone constantly "breathing down your back" ?   1 Answer

    Reasons for Declining

    100% Commission based salary

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