MassMutual Interview Questions

Updated Aug 31, 2015
189 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Irvine, CA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at MassMutual (Irvine, CA).

    Interview

    Was contacted a few hours after submitting my resume and asked to come in for an interview the following day. I was impressed with the professionalism of the office where I attended my interview. Met with a manager who was very cordial and asked the usual questions you might expect for an initial interview. Overall, a very good interview experience.

    Interview Questions

  2.  

    Financial Services Professional Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at MassMutual (Minneapolis, MN).

    Interview

    Four part interview. Phone, 1 on 1, potential clientel list, offer. Long process. Also, have to pass exams. Overall it is a pretty easy interview process. It just took a couple weeks since I was still finishing school at the time.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at MassMutual in August 2015.

    Interview

    The interview process does not seems professional. The interviewer ask what I am going to do over the weekend, and there are constant pasue at their end. It take a while for her to go into the interview. Overall, the later interview went on just ok, but I was stumble at the beginning so everything go down hill from there.

    Interview Questions

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  5.  

    DI Claim Specialist Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at MassMutual (Phoenix, AZ) in July 2015.

    Interview

    I was contacted by the recruiter, had a brief discussion with her and then was given a face to face interview with management. I was called back for a second interview with a director and AVP.

    Interview Questions

    • The questions were mostly situational and there was also an online assessment that took about an hour. the assessment consisted of behavioral situations, spelling and math and parts of it were challenging.   Answer Question
  6.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in San Jose, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual (San Jose, CA) in July 2015.

    Interview

    It is 1 to 1 interview, the person is very nice. Need introduce yourself first, then Just few questions such as when have you been in America. Just feel relax. If you don't know the answer of the question, it's OK. They won't give you difficult questions.

    Interview Questions

  7.  

    Insurance Sales Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at MassMutual.

    Interview

    I was given the interview as an employee referral. The interviewer was very nice throughout the whole process. Entering the interview I didn't even have my resume nor had he seen it, this didn't change much. I believe that they care more about the person they are interviewing and how you can help each other.

    Interview Questions

  8.  

    Intern Interview

    Anonymous Employee in McLean, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at MassMutual (McLean, VA) in May 2015.

    Interview

    The interview process was very smooth, applied for the internship online and heard back very quickly. Scheduled an interview for the following week and got the position. Very Good. Would recommend to any other person.

    Interview Questions

  9.  

    Project Manager Interview

    Anonymous Interview Candidate in Springfield, MA
    Declined Offer
    Negative Experience

    Application

    I applied through an employee referral. The process took 8 weeks. I interviewed at MassMutual (Springfield, MA) in May 2015.

    Interview

    The process is very slow at MassMutual. They seem to want you to talk to everyone so it takes a long time to complete the process. In the mean time, what the hiring manager or his boss wants changed. Not sure the PMO has worked out all of what they are really looking for and how to structure the interviews and on boarding. Some behavioral interview questions were included about risk management and dealing with the project team.

    Interview Questions

    • Describe that largest project you have managed, how many people on the team, what was the cost?   Answer Question
  10.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through college or university. The process took a week. I interviewed at MassMutual in April 2015.

    Interview

    I was told it was a 4 interview process. First interview via phone, then to get a second interview you needed to take a personality test. Normally I'd expect MBTI or something of the sort, but it was around 160 questions in groups of 10 asking you to rate how much of a certain trait you are such as "hard working". Humorously, these groups of 10 were more or less the same, just with synonyms. After that there were actual questions like if I am annoyed by salespeople and things like that. Overall it made me feel like they wanted someone who thinks telemarketers are good people. In the phone interview I asked what the biggest thing they look for in an employee and was told "someone with a lot of connections to sell to". It seemed to me they're more interested in hiring a person for who they know rather than what they know.

    Interview Questions

    • Do you feel annoyed when salespeople call you at home? (from the personality test)   1 Answer
  11.  

    Actuarial Student Program Interview

    Anonymous Employee in Springfield, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 2 weeks. I interviewed at MassMutual (Springfield, MA).

    Interview

    Submitted my resume to a recruiter. Was contacted directly for an onsite interview. Spent a day at the headquarters. Had four interviews, a lunch break and a tour with current students in the program. Interviewers ranged from senior-level actuaries to actuarial students. Everyone was nice and friendly. Most interviews were not very formal. I ended up talking about insurance products and extracurricular activities with some of the interviewers. I heard from the HR a few business days after the interview.

    Interview Questions

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