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MassMutual Interview Questions & Reviews

Updated Jul 24, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
135 candidate interviews

Declined Offer

Neutral Experience

Actuarial Intern Interview

Actuarial Intern

I applied through college or university and the process took 2 days - interviewed at MassMutual.

Interview Details – Spoke with a recruiter at a career fair and was called for an in office interview within 2 weeks. Interviewed with four actuaries in the company, then went on a tour and had lunch with 2 actuarial students.

Interview Question – Please try to be as detailed as possible regarding the technical question, business case, etc.   Answer Question

Reason for Declining – Very early deadline to accept.

Accepted Offer

Positive Experience

Communications Specialist Interview

Communications Specialist
Springfield, MA

I applied through a recruiter and the process took 2+ weeks - interviewed at MassMutual in March 2009.

Interview Details – The interview process involved one interview with a company recruiter which focused on experience, skills and personality. Subsequent interviews with hiring manager, division manager, and two employees in current position. The subsequent interviews placed a large emphasis on personality fit with the division and ability to adapt.

Interview Question – I was asked to describe the business accomplishment of which I was most proud.   Answer Question

Negotiation Details – This was my first position out of college, and was therefore happy just to have a full-time position offered. However, the starting salary was very fair, and I was offered a signing bonus (without having to ask). The only negotiation needed was with regard to starting date, and HR and management were extremely accommodating.

No Offer

Neutral Experience

Intern Interview


Interviewed at MassMutual

Interview Details – – Came in for a 1:1 interview with recruiter, very friendly, went over resume and asked standard questions. There were two additional online tests sandwiched around the interview, a 45 minute test with some IQ type questions and a second test that simulated the customer service cal center position. Second interview consisted of overview of job with other candidates and then a ~30 min interview with two hiring managers. Mood was professional but relaxed

Interview Question – Nick, what style or method do you manage your personal office surroundings ... Guy was real Neat Freak..   Answer Question

1 person found this helpful

Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative
Springfield, MA

I applied online and the process took 4+ weeks - interviewed at MassMutual.

Interview Details – The first day is just testing, i did not prepare for this as i thought it was personality tests. A portion was personality but there was also a lot of vocabulary/math questions such as..Bob bought a new computer and has 5 payments in total. If he put x down and has y left, how much does he have left to pay if he made 2 payments? The last portion was mock phone calls, a recording in a headset that is a customer and you have multiple choice answers to pick from. I thought i bombed the math/vocab but the woman at the end told me i passed and i was given an interview for the next day.

This interview was with a recruiter and it was basic questions, if you prepare you should do well. This was about 25 mins long. He told me that i would be contacted within 3 weeks for a final interview if they wanted to meet with me...aprox 2.5 weeks later i did get a phone call for the last interview.

unfortunately i have no further info as i havent done this final interview yet, its this week. I did get a meeting agenda that says i am meeting with at least 3 people. I wish i had more info about this interview myself, which is why i am here. I hope this helps.

Interview Questions

Negotiation Details – i passed the first interview, i have final this week so i dont know.

Accepted Offer

Neutral Experience

Sales Representative Interview

Sales Representative

I applied through a recruiter and the process took 4 weeks - interviewed at MassMutual.

Interview Details – # interviews then offer

Interview Question – Why you want to work here   Answer Question

Negotiation Details – It was commission only

Accepted Offer

Neutral Experience

Actuarial Consultant Interview

Actuarial Consultant

Interviewed at MassMutual

Interview Details – You interview with about 5-7 people (some of which are also Actuarial Cosultants). You also have a lunch interview which is designed to inform them what you are like under less formal situations.

Interview Question – Sometimes you might be given a case study depending on who is interviewing you.   Answer Question

No Offer

Neutral Experience

Financial Representative Interview

Financial Representative

Interviewed at MassMutual

Interview Details – It was the first interview so it mostly consisted of these two males explaining what the company is all about and if they send you a personality test and complete it you will find out that day whether you go to a 2nd rounder.

Interview Question – How would you respond if a potential client says "Why would I choose you to invest my 20,000 when I can get Bob over here who has 8 years of experience and has proven himself in the industry?"   View Answer

Accepted Offer

Neutral Experience

Producer Interview


Interviewed at MassMutual

Interview Details – 3 interviews. One with recruiter, one with partner, one with general agent.

Accepted Offer

Neutral Experience

Assistant Vice President Marketing Interview

Assistant Vice President Marketing

I applied through other source and interviewed at MassMutual.

Interview Details – Know your numbers. Be prepared to show - in metrics fashion - how you achieved objectives.

Interview Question – Why should I choose you when there is the interest we've had?   View Answer

Negotiation Details – Salary agreeable

1 person found this helpful

Declined Offer

Neutral Experience

Insurance Sales Associate Interview

Insurance Sales Associate

Interviewed at MassMutual

Interview Details – Recruiter called after a distant relative gave them my name. They called, I came in. The experience itself was a bit odd--the recruiter seemed like a nice guy, but honestly a bit "showy." Made MassMutual seem like the biggest dream job there ever was. Told me I could get rich. That kind of stuff. Not a terrible experience, but I just realized during my interview that the culture wasn't for me.

Interview Question – Nothing too unexpected; although he was clearly probing me to see how many contacts they could use to try and sell insurance to.   Answer Question

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