I applied online - interviewed at Massage Envy in June 2013.
Interview Details – I had four interviews. People there seemed very nice, especially the person who would be my supervisor. I researched for the interviews by visits to a location. The research was enjoyable to say the least! I used what I learned during the interview process although I was already a fan of massages and facials.
Interview Question – I was unexpectedly asked to do a test on the spot and given little time to complete it. Answer Question
Reason for Declining – I sensed that it was expected for you to regularly work very long hours to do a good job. Work/life balance is important to me. The benefits were not great. And I did not like the cubicle structure. It seemed like the cubicles ran into each other so that people were almost sitting at a long bench with a short wall dividing their space.
Very Easy Interview
I applied online and the process took 6 days - interviewed at Massage Envy in February 2014.
Interview Details – I discovered this job via craigslist. I emailed them my resume. I was contacted by email several hours later and after a few exchanges was asked to come in and interview the next day. I arrived about 10 minutes early and was asked to fill out an official application before the interview would begin. The interview itself was probably one of the easiest I've ever encountered. Granted, I went in there with years of front desk experience under my belt, so perhaps I already had an edge. I don't recall anything difficult about the interview. It was the manager and her assistant manager who conducted the interview and it was very, very laid back. They then asked me to come in the following day for what they call a "walk a mile", which is essentially their way of having you come in and observe the other employees in the day-to-day operations of the spa (to give you an idea of what to expect and whether you think you'd enjoy it or be a good fit). I only stayed for about 90 minutes before letting them know I found the atmosphere as a whole very relaxing, albeit sometimes hectic (in a good way). They then had me fill out some paperwork giving them permission to run a background check on me. This was done on a Thursday. I received a call the following Monday with a job offer which, to my surprise, included the salary I asked for in the official application. I accepted.
Interview Question – I wasn't asked anything particularly unexpected or difficult, but I suppose this varies from franchise to franchise. Just basic interview questions which I had already anticipated and prepared for. Answer Question
Negotiation Details – I asked for $10 per hour in the official application, but it was never discussed face-to-face with the manager. Going by what I had read on glassdoor, I was expecting them to only offer me $9 per hour. Since I had already been offered $10 per hour at a hotel I interviewed at, I figured I would at least try to have them match that offer (Massage Envy was my first choice when not considering salary). When I received an official job offer by phone, I was offered my asking salary, thus no negotiation was necessary. Therefore, I would recommend that anyone who feels they are very qualified for a front desk position for this company ask for $10-$11 per hour. It seems to me that, if they feel you are qualified, they are willing to give you your asking salary (as long as it's reasonable). I'm actually kicking myself for not asking for $11 per hour, since I feel I might have received that.
I applied online and the process took a day - interviewed at Massage Envy in March 2011.
Interview Details – You have a one-on-one interview, then three practicals.
Interview Question – What brand of product is your favorite and why? View Answer
I applied online and the process took a day - interviewed at Massage Envy in April 2010.
Interview Details – minimal question and answer with owners. Then practical interview for a sample massage. Did the practical interview with another applicant. As long as you give a basic massage you get hired, no need to sweat it. Certification and license verification, or as long as its pending, they are willing to hire you
Interview Question – Why do you want to work for us Answer Question
Negotiation Details – no negotiation. Pay at $17/client. Never got a review or raise EVER in 2 years.
Very Easy Interview
I applied online and the process took 3 days - interviewed at Massage Envy in February 2014.
Interview Details – just smile be real give a good practical.
Interview Question – what are your weaknesses. anh not really it depends….not hard at all Answer Question
Interviewed at Massage Envy
Interview Details – It was horrible. Very brief, no details about the company. On the phone when we arranged the interview, the manager told me she was going to have my resume all ready and printed and we could just go from there. When I had arrived there, they made me re-fill in an application, then the manager told me that she did not print out my resume and deleted my e-mail cause the e-mail was full. Thank goodness whenever I go to a job interview, I bring a spare resume. But that was incredibly unprofessional. She didn't give me any information on the business itself, the company, or the job description at all. She just asked me a few questions and sent me out the door.
Interview Question – Honestly, they were all stupid questions. The hardest thing was when she randomly told me to try to sell one of the items I had on me (which ended up being my wallet) to her. I was not expecting it, and was kinda thrown off. But, I did it fine. I really disliked the hiring process, and working here in general. Answer Question
Very Easy Interview
I applied in-person and the process took a day - interviewed at Massage Envy in December 2013.
Interview Details – I put in an application, got a call that night, started training the next day
I applied online and the process took 3 days - interviewed at Massage Envy in January 2013.
Interview Details – Initial phone interview led to a group interview. You must do a practical on a manager to be hired. Once hired, you do a few days of training on the computer learning about draping and modesty, then you must do each of the four facials five times before you are on the books.
Interview Question – She asked for each of us to plan a regimen for a specific skin type in whichever product line we knew best, and then explain your reasoning. Answer Question
Negotiation Details – They just explained pay and training. Every esthetician gets $10 per hour, you make $15 instead of ten when you have a facial. You get commission of 10-15% based on your average dollar sales in product. Plus tips.
Very Easy Interview
I applied online and interviewed at Massage Envy.
Interview Details – Initially it seemed professional with potential for growth and benefits
Interview Question – I didn't feel there were any difficult or unexpected questions Answer Question
Negotiation Details – Attempted to negotiate salary but I was only promised a raise in a few months. I would suggest that if you need more that $15 per massage hour to find a different place to work as the likelihood of a raise is slim.
I applied through other source and the process took 2 weeks - interviewed at Massage Envy in June 2011.
Interview Details – 3 different interviews were required: one with the managers, one with the store owner, and one seeing if I ad memorized the member sales' pitch.
Interview Question – Most difficult part was memorizing the sales scripts for memberships. Answer Question
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
No thanks –