Massage Envy Interview Questions & Reviews
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Updated May 20, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 29 ratings 
“Easy” Interview
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Interview Experience [?] Based on 29 ratings
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| 1–10 of 29 Massage Envy Interviews | Sort by |
Sales Associate at Massage Envy
Posted May 20, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Northbrook, IL (took 1 week)
You apply online through their website which entails sending in your resume and references as well as taking two tests: The first is a basic skills test that includes vocabulary, reading, and math problems; the second is a personality test.
Once submitted, if they like what they see and are looking to hire, they will contact you immediately and schedule an interview. The interview is typically one-on-one with the Clinic Manager, but if you're lucky, the Clinic Owner could be present and he'll sit in for the interview (don't worry, he's nice and easy-going!).
If the interview goes well they will either schedule a second interview, contact you shortly after to offer you the position, or hire you on the spot. The interviews are very laid-back, so don't be nervous. It's all about showing off your personality and capability of selling memberships to people.
My suggestion, which was very successful for me, would be to look over their website and become familiar with the membership and benefits of massage therapy. You are applying for a sales position, not just a receptionist, so you have to be able to sell and be knowledgable of what you are selling. Also, if you are reading this prior to your interview, you already have an advantage and will be a lot more prepared than most :) Show confidence!
The entire interview is basically asking standard questions to get to know you. Be prepared to "sell" a membership to them because they will spring this on you! It doesn't need to be perfect, just show that you can. Once you wow them with your answer and personality, you've got the job ^_~
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
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Helpful Interview?
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Licensed Massage Therapist at Massage Envy
Posted May 10, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 (took a day)
I applied online at the massage envy website. I quickly received a call from the clinic manager and set up an interview. At the interview I spoke with who I thought was the manager but was actually the owner. She was the one who conducted the interview process. They already had my resume. I had to do a massage on the owner to see if I was qualified. I was given a job that day.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Background Check.
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Helpful Interview?
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No
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Front Desk Sales Associate at Massage Envy
Posted May 3, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Southlake, TX (took 5 days)
This company responded quickly to my online application and called me to schedule a face to face interview. During this interview, the manager of the store asked very few questions to see if I would be a good fit for their branch and at the end of the interview I was given a website to go to take a personality test and we also set a date for my 2nd interview. At the 2nd interview, I met with the General Manager as well as 3 other managers of local stores. This interview was more in depth and went over hours they were looking to cover as well as the pay and commission rate that is based on sales.
Interview Questions
Negotiation Details
I was not able to negotiate pay rate because it was partially commission.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.
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Massage Therpiast at Massage Envy
Posted Apr 19, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Flemington, NJ (took 4 days)
Walked in, got interview set up right at that time . Interview was set up within the week. It was a 1 on 1 interview with the asst manager, then a massage was given to her. Offer came after the and of the interview. With the one hour massage the interview lasted 2.5 hr. (45mins for interview +1hr massage+30 mins for the offer)
Interview Questions
Negotiation Details
May be may because it is a franchise, the same offer goes to everyone. More experienced therapist can start at little higher rate. But they have set hour rate for therapists. Little room for negotiation. It is a take it or leaver it. Less experience therapist or therapist with no experience are also hired easily and are ask to do practical massage sessions with head therapist to get the skill that massage envy wants. (you do not get paid during any training)
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Sales Associate at Massage Envy
Posted Apr 16, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Beachwood, OH (took 1 week)
The first phase of the interview process is straight-forward---they see how you match up with the personality of the clinic/clientele and also ask why you think you are qualified and would succeed in selling massages, memberships and products. The kicker on the first interview is they may ask you to 'sell' one of the company ink pens on the spot, to see how you react in pressured situations and to see if you can think on your feet. If you do that successfully they call you back for a second interview which basically lasts 4 minutes. The script of selling memberships is emailed to you and you have to try to memorize it and recite it to the interviewer in a convincing way. Then you wait for their call.....
Interview Questions
Negotiation Details
There is no negotiation with the position as it is a set wage.
Other Details
The interview consisted of a 1:1 Interview, a Presentation and a Skills Test.
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Helpful Interview?
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Front Desk Sales Associate at Massage Envy
Posted Apr 3, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Chicago, IL (took 3 days)
I applied online, and this is required for all Massage Envy Locations. I received a phone call from the manager who hired me in a week. She seemed pleasant over the phone and we scheduled an interview for the following week. We talked on the phone, sort of like a phone interview but not formal. For the actual one on one interview it was her and I, she talked the whole time and didn't ask me more than 3 questions. She wasn't taking notes, or recording anything I said. She then asked me to come back for a second interview to meet the owner of the clinic. On my second interview, it was just like the first one, he talked for the majority of the time, and when he wasn't talking, she was. I wasn't asked hardly any questions at all. Then I was excused from the office and given a tour by a current employee, who I had not been formally introduced to. After my tour, which consisted of how to clean the bathrooms, I was ushered back into the office and offered the job. I accepted the job offer and then left the clinic.
Interview Questions
Negotiation Details
There was no negotiation phase, I was offered an hourly rate and was told that was all they could afford to pay me. I would recommend negotiating any payment offer that is made to you from Massage Envy. Some of my co-workers were told that they would receive a small raise after the 2 week training period was complete, although that raise didn't show up on their paycheck until months after training.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Helpful Interview?
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Front Desk Sales Associate at Massage Envy
Posted Feb 17, 2012
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3.0
Average Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Maumee, OH (took 2 days)
This was the weirdest interview I have ever been to. Upon arriving I was taken to the back office to speak with the manager. He told me to have a seat so I sat down. For the next 30 seconds all he did was stare at me and just sit there not saying one word. Then he asked, "Have any questions for me?" So I asked him a few questions and then he just sat there. He didn't ask me one single question. Not only was it awkward but he told me I should know why he was acting that way since I have a bachelors degree in Psychology. He went on to tell me that they fire their bottom two employees every month. Wow - I sure want to work for you....not.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Skills Test.
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Helpful Interview?
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Esthetician at Massage Envy
Posted Feb 11, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Feb 2011 (took a day)
when i first walked in to be interviewed, i waited about 30 minutes to be seen.
i was greeted by a very nasty woman who didnt even want to shake my hand. she wasnt the boss, so i preceded with the interview.
the questions were a joke, and the practical was easy.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Presentation, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Massage Envy
Posted Jan 25, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Scottsdale, AZ (took 2 days)
Walked in to fill out an app - interviewed me on the spot, one on one interview. Asked me to fill out personality test. Asked questions, and then asked me to come back the next day to meet with senior management and memorize a script overnight.
I barely remembered the script but they didn't seem to care...
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Personality Test.
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Helpful Interview?
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Junior Assistant Clinic Administrator at Massage Envy
Posted Nov 8, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took 4+ weeks)
I had two interviews with this company. The first went well and the manager asked appropriate questions for the job. It all went downhill from there. They wouldn't schedule the second interview until I commited to $12 an hour plus minimal commision and after that it took weeks to get the interview set up. I interviewed with the regional clinic manager who was negative and downright rude throughout the interview. She actually had the nerve to ask me if I just applied to any job that was posted, even though it stated on my resume that I have a bachelors degree and am working on my masters degree in business management. There is a reason this company is always hiring.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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