Mattress Firm Interview Questions & Reviews
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Updated May 22, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 22 ratings 
“Easy” Interview
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Interview Experience [?] Based on 22 ratings
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| 1–10 of 22 Mattress Firm Interviews | Sort by |
Manager In Training at Mattress Firm
Posted May 22, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 1 week)
Very basic. They just want a warm body
Interview Questions
Negotiation Details
There is no negotiation. 11.54 an hour.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Manager In Training at Mattress Firm
Posted May 14, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Atlanta, GA (took 1 week)
Very easy
Negotiation Details
None
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Helpful Interview?
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No
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Manager In Training at Mattress Firm
Posted Apr 16, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Feb 2012 in Tampa, FL (took 2 weeks)
I was interviewed on campus for the position by an area manager in Orlando, but I was interviewing for a position in Tampa. So, once that manager gave the recruiter the OK on me, I then had a skype interview with the manager in Tampa. She was very nice as was everyone I met in the recruiting process.
Interview Questions
Reason for Declining
I was eventually offered the position but declined because I did not want to work the long retail hours. They have 8 hour days where they often work alone the whole day. Not for me.
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
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Sales Manager at Mattress Firm
Posted Feb 21, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Birmingham, AL (took 4 days)
Applied online and received a phone call a few days later to set up a time for a phone interview. Phone Interview lasted about 30 minutes. They asked questions about previous employment history and asked questions like, "Tell me about a time when you've gone beyond what was expected to help a customer."
Interview Questions
Other Details
The interview consisted of a Phone Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
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Helpful Interview?
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No
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Floor Sales at Mattress Firm
Posted Feb 15, 2012 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Fort Myers, FL (took a day)
Called to setup a phone interview. They called and proceeded with questions about my job history and experience. Asked questions such as: What have you done to go above and beyond for a customer? Can you recall a time where you made a mistake with a customer where you regretted it? Is there any hours you are not available to work?
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Management/Sales Trainee at Mattress Firm
Posted Jan 24, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2011 (took 1 week)
I heard about the jobs at Mattress Firm from a current employee and applied online. It started with a phone interview that covered basic questions about sales experience, background info, and 'What-If' Questions. After the interview, I was not contacted either way to be told if I would move on to a face to face interview or not, but I had to follow up with them. They I got a Panel Interview with two District Managers. Questions included current skills and how I can transfer them into this field/company. Again, I did not hear anything until after I reached out to follow-up with them. All of the people I dealt with where positive in demeanor.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales at Mattress Firm
Posted Sep 21, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Arlington, TX (took a day)
Met with the manager. Asked basic questions, pretty straight forward. i.e. "When is a time you went above and beyond for a customer?"
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
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Sales Manager at Mattress Firm
Posted Sep 6, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2010 (took 5 days)
Initial Communication with the Company was a phone intervew. That was followed by a personal interview. There were fvery few questions about me but th interiewer worked hard to sell me on the company.
Negotiation Details
No negotion was available because the pay was based on commission.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Drug Test.
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Helpful Interview?
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No
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Sales at Mattress Firm
Posted Aug 19, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Aug 2011 in Milwaukee, WI (took 1 week)
I first applied online than I received an email form the local recruiter to set up a phone interview. The phone interview was very easy and basic. Then I was set up to meet the dm for a face to face.
I declined the offer due to the fact that they require sales reps. to work 11 hours shifts, and the pay scale is draw vs. commission. I've been in sales long enough to know that with the pay structure they were offering I would not be making much over $30000 per year, and with the amount of hours they wanted me to work that would break down to nearly $12/hour.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales & Management Training at Mattress Firm
Posted Jul 27, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Tucson, AZ (took 2 weeks)
Skills test is administered upon completion of the application online. The test is generic, similar in nature to the SAT. If you pass that, the phone interview and one on one interview are both relatively generic. My interviewer was up front about several subjects others are reluctant to discuss, such as salary structure, which was nice. I believe I did not get the job offer because of my differing approach to how sales should be conducted compared to the company model.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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