Glassdoor is your free inside look at Mattress Firm interview questions and advice. All 43 interview reviews posted anonymously by Mattress Firm employees and interview candidates.
Mattress Firm Interview Questions & Reviews
Getting the Interview 43 Interviews
Interview Experience 40 Ratings
Manager In Training at Mattress Firm
Accepted Offer – Interviewed in Fort Myers, FL May 2013 – Reviewed May 22, 2013 New
Interview Details – The process started with the online application, and a rather difficult multiple choice test based on only words and numbers. The test gives them information on your personality. From that point I received a call about a week later from a recruiter in Houston and set up a phone interview which only lasted 10-15 min. The questions were general, "Describe yourself in 3 words" "Why do you want to work here" type things. After that I met the District Manager and 2 Area Managers at a local restaurant. They were all very nice, and each took turns asking questions about past employers. I was told they would be making a decision about 7 days later, but District Manager called 2 days later and offered me the position. The overall process took about 2 1/2 weeks.
Interview Question – Most of the questions were the normal "What did you do in this situation" type of thing, however what through me off was when they wanted 2 answers from some questions. I had an answer ready for everything, but when they asked for 2 I really had to think quick. Answer Question
Negotiation Details – There is no negotiation. Training pay is set hourly, and from there you get a base salary.
Helpful Interview?
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Manager In Training at Mattress Firm
Accepted Offer – Reviewed May 21, 2013 New
Interview Details – Phone interview first then in-person interview. There were 2 managers at my interview. It was very laid back and fun!
Interview Question – Tell me about yourself. Interview wasn't hard at all, they like for you to show your personality and determine if MattFirm is a great fit. Answer Question
Helpful Interview?
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Sales at Mattress Firm
No Offer – Interviewed in Jan 2013 – Reviewed May 7, 2013
Interview Details – I applied online and received a call within a day or two. Very nice hr personnel throughout the process. Had two phone interviews were we talked about job requirements, my qualifications, and the company in general. After that went downtown and had a one on one interview.
Interview Question – Most of the questions were open ended. Answer Question
Helpful Interview?
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Manager at Mattress Firm
Accepted Offer – Reviewed Apr 23, 2013
Interview Details – Typically there will be a phone interview first, then a one on one interview with a district manager. They are looking for very motivated and positive people.
Helpful Interview?
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Manager In Training at Mattress Firm
Accepted Offer – Interviewed in Tampa, FL – Reviewed Apr 29, 2013
Interview Details – Very easy interview, mostly behavioral questions
Negotiation Details – There was none
Helpful Interview?
Yes |
No
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Area Manager at Mattress Firm
Accepted Offer – Interviewed in Feb 2012 – Reviewed Apr 7, 2013
Interview Details – 2-3 Step interview process to get promoted. First, send a letter of intent and resume in to the appropriate contact. Second/Third are interviews generally with 2-3 levels of upper management involved. Preparation with a 90 day plan is highly recommended.
Interview Question – I was asked about following policy and procedure and how I would ensure that the associates did the same. After answering, they dug deeper by asking me specifically about a time many years earlier I had deviated from policy (I can't believe they pulled that out of hat!) Answer Question
Negotiation Details – There is no negotiation. You are assigned an area, the bonus structure is corporately created. You are still on commission and store bonus structures.
Helpful Interview?
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Problem with this interview?
Manager On Duty at Mattress Firm
No Offer – Reviewed Mar 8, 2013
Interview Details – It is a fairly simple process, they ask you about your life experiences. Questions such as explain a situation where you exceeded someones expectations. They also ask you questions that relate towards interpersonal skills.
Interview Question – Did not have any that I felt I could not answer. Answer Question
Helpful Interview?
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RSA at Mattress Firm
Accepted Offer – Interviewed in Tampa, FL Jul 2011 – Reviewed Mar 2, 2013
Interview Details – First you submit an online application, which includes an SAT-like timed test. You will then receive a call from someone at their corporate office to gauge interest and provide a brief phone interview, who will then set up a real interview time and date with the district manager. Depending on who you interview with, the questions might vary, but they're really looking for personality and growth potential. They want someone who is going to be a good culture fit above all else.
Interview Question – "What would you say your greatest weakness is?" (Not uncommon, but be prepared to have an answer better than "I can't really think of one...!") View Answer
Negotiation Details – There are no negotiations. The salary is set, and the commission structure is the same for everyone.
Helpful Interview?
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Problem with this interview?
Management & Sales Training Program at Mattress Firm
Declined Offer – Interviewed in Athens, GA Jan 2013 – Reviewed Feb 1, 2013
Interview Details – I met two recruiters at my university's career fair. The recruiters were extremely friendly and engaging. I signed up for an interview at the fair and was texted later that night about meeting for dinner. The next day I was interviewed by three young guys who were very friendly and personable. They highlighted the fact that this interview was more of a conversation. It was a really non stressful, entertaining interview!
Interview Question – I had to rate myself on different subjects from 1-10. If I did not give myself a "10" I would have to explain why I did not give myself a higher rating. Two of the subjects were "attitude" and "sales ability" Answer Question
Reason for Declining – Not what I wanted to do.
Helpful Interview?
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Assistant Store Manager at Mattress Firm
Accepted Offer – Interviewed in Saint Louis, MO Jan 2010 – Reviewed Nov 15, 2012
Interview Details – Phone interview with Area Manager then interview with District Manager for hiring. Company employs younger workers for the store culture and public image. Co-workers were generally, in my opinion, not trustworthy with shared personal or company information.
Interview Question – Instance where you had to handle an unhappy customer and how did you respond, what was the outcome? Answer Question
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
Helpful Interview?
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No
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