Mattress Firm

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Mattress Firm Interview Questions & Reviews

Updated Aug 20, 2014
Updated Aug 20, 2014
80 interviews

Interview Experience

Interview Experience

72%
22%
5%

Getting an Interview

Getting an Interview

64%
14%
12%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Manager On Duty Interview

    Anonymous Interview Candidate  in  Loganville, GA
    Anonymous Interview Candidate in Loganville, GA
    Application Details

    I interviewed online. The process took 5 weeks - interviewed at Mattress Firm in December 2012.

    Interview Details

    The hiring process is pretty quick and easy. You submit your application online. If they accept your resume, you get a call from the corporate office for a pre screening or phone interview. If you impress on the phone, they will find out where you live and set up a face to face with a hiring manager and you go through the interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Area Manager/Store Manager Interview

    Anonymous Interview Candidate  in  Knoxville, TN
    Anonymous Interview Candidate in Knoxville, TN
    Application Details

    I interviewed through a recruiter. The process took 8 months - interviewed at Mattress Firm in March 2011.

    Interview Details

    I was recruited to work for the company by an owner of a franchise in my home town. I worked next door as a manager for Steak n' Shake and spoke with the employees of Mattress Firm on a daily basis. I refused the first offer, but after their persistent approach and friendly behavior, with the prospect to make more money and work less hours, I committed.

    Interview Questions
    • Straight Forward interview process/ be ready with customer service related questions or experiences.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Market Manager Interview

    Anonymous Interview Candidate  in  Dayton, OH
    Anonymous Interview Candidate in Dayton, OH
    Application Details

    I interviewed online. The process took 1+ week - interviewed at Mattress Firm in April 2011.

    Interview Details

    Began with a phone interview with talent acquisition, then I had an interview with the Market Manager, and finally another phone interview with the Regional VP of Sales. It was a very informal and informative process.

    Interview Questions
    • There weren't any difficult questions. It was very conversational. The point of the interview was to see how I could hold a conversation and how that would translate into building rapport with customers.   Answer Question
    Negotiation Details
    There wasn't a negotiation for this particular job title.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Mattress Firm Store Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Mattress Firm in March 2011.

    Interview Details

    You will submit a application and cover letter online. If you meet their criteria you can expect a call within a week, for a 15 minute phone interview. If you make it past this interview, you will be given a face to face. This interview is very professional. Have a fresh haircut, be clean shaven and smell nice, dress in a suite that fits appropriately. Be prepared to have your resume scoured over. You will be given hypothetical questions about management and customer service. Be ready to list 3 good and bad traits of yourself. Be ready to interview for 45 min - 1 hour.

    Interview Questions
    • Tell me the most difficult situation you had with a customer, or client and how you resolved it?...This question was also hard if youre not prepared: List 3 things or traits you do well or are good, a 3 things you need to improve on or bad traits.   Answer Question
    Negotiation Details
    There was no negotiation other than the time off you expect to have around holidays.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    MIT Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through college or university - interviewed at Mattress Firm in April 2014.

    Interview Details

    The interview process was approximately 2 weeks long. After completing the online assessments I was contacted by a recruiter and asked to do a phone interview. After the phone interview I had a one on one interview with an area manager. This interview was very laid back and informal. I was behavioral questions as well as some personal get to know me questions. After completing this part of the process I was asked to do a one on one interview with the DM. This was very similar to the interview with the area manager! A few days later I received a call and offered the Job!

    Interview Questions
    • None all the questions are questions that almost ever interviewer ask! Just be yourself and be confident and it will work out!   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Manager In Training/Manager On Duty Interview

    Anonymous Interview Candidate  in  Muncie, IN
    Anonymous Interview Candidate in Muncie, IN
    Application Details

    I interviewed through college or university. The process took 1 week - interviewed at Mattress Firm in March 2013.

    Interview Details

    I was recruited at a local university sales career fair. I met with the recruiters at the table and talked about the company and my background. Then, I was offered an interview for the next day while the corporate recruiter was in town. They notified me within a week that I was being offered a position and gave me a couple of days to think about it. I accepted and was then given a couple more weeks to put in notification at my former job and get everything in line.

    Interview Questions
    Negotiation Details
    Very little negotiation
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Sales Management Trainee Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Submit your resume and fill out your personal details and background online. Then complete an online assessment which tests your personality (12 pages worth!). Next stage is a telephone interview with a recruiter and then a face-to-face interview. You have training for the first 4-6weeks and then go and work in a branch.

    Interview Questions
    • Three words to describe yourself; Three words to describe the job that you are applying for, why those are important and when you have shown examples of them.   Answer Question
    Reasons for Declining

    Long hours; have to work weekends; little time off.

    Declined Offer
    Negative Experience
    Difficult Interview
  9.  

    District Sales Manager Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Mattress Firm in August 2010.

    Interview Details

    Very thorough pre screening process, phone interview for screening and then a face to face with the local hiring manager.

    Negotiation Details
    None really, except to nogotiate the start date. Very flexible.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Store Manager/Sleep Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Mattress Firm.

    Interview Details

    Not too lengthy a couple weeks from start to finish

    Accepted Offer
  11.  

    Sale Manager Interview

    Anonymous Interview Candidate  in  Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I interviewed through an employee referral. The process took 6 days - interviewed at Mattress Firm.

    Interview Details

    Phone interview then face to face

    Interview Questions
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Average Interview

See What Mattress Firm Employees Are Saying

2 people found this helpful

 Current Market Manager in Saginaw, MI

Pros: “The company focuses very heavily on leadership development and culture. I am currently employed with Mattress Firm, and the ability to grow within the company is better than I've ever seen…” Full Review

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