Maxim Healthcare Services Interview Questions & Reviews
Updated May 21, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 37 ratings |
Interview Experience [?] Based on 37 ratings
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Healthcare Recruiter at Maxim Healthcare Services
Posted May 29, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Dec 2011 (took 3 weeks)
Got a call from corporate for a phone interview about a week after I submitted my application online. They let me know the base salary was "about 40 k per year" and that the hours were 8-5 M-F. The phone interview went well. I was called the next week to set up a time to come in for a 1:1 interview with the Account Manager. Met with him, he was a pretty nice guy. He let me know the hours were really 8-6 M-F, and that "sometimes we are required to stay after 6." I set up a time to come in the following week and do a "pit sit". I was very nervous for this, because it required me to go in and sit with the other recruiters for a few hours. I first walked in and wasn't sure what to expect, but the recruiters came right up to me and introduced themselves. They were both friendly and very open to me asking questions. They had me answer phones and actually do some cold calling to try and get some RN's to come in for some possible job opportunities. I've never done anything like this, so it was nerve wracking having everyone in the office stop doing what they were doing and listen to me try to "make a sale" by getting RN's to come in and work for Maxim. Even the AM had his door open and was obviously listening to see if I was going to stumble. I did well, but it was nerve wracking. At some point, I asked one recruiter to tell me more about the "on call" process, which I was the most hesitant about. He told me it would be split up between him and myself, and that in all honesty, it could be rough. Basically, the on call system would be split so as one recruiter would have it M-Th, and the next recruiter would take it Fri-Sun, and then swap the next week (so essentially I would have it for a full week straight, as would he). I asked him if he really got calls at night, and he told me he frequently received calls at midnight from nurses calling out, and he would spend a significant amount of time trying to fix the schedule. He said that if you are on call over the weekend, you get a cell phone and at 6pm Friday the office lines are all directed to the cell, and you must take it with you wherever you go. You cannot go to places where you will not get service (aka the beach or the movies). He said the average weekend on call would be anywhere from 5-15 calls, but it changed every time. You can get calls for all sorts of reasons. Anyway, the pit sit ended after about 3.5 hours, and I received a call a few days later from the AM offering me the job. I had another offer the same week from a different company in a completely unrelated field, and I just felt the other job was a better fit for my life and schedule.
Interview Questions
Reason for Declining
The long office hours ( at LEAST 10 a day, probably more like 11) and especially the "on call" aspect of the job really turned me off. To be honest, everyone in the office seemed incredibly nice and willing to work with me (except for the clinical nurse manager...) and I know I would have gotten along great with the other recruiters. The AM was great as well. I appreciated the fact that they laid out every aspect of the job, and were very honest when describing the on call portion of the job. They wanted me to know exactly what I was getting in to and did not want any surprises. However, I really hate the idea of being tied to a company cell phone all weekend and not being able to go to a restaurant to meet up with friends for fear of it being too loud and missing a call, or the beach where I may not get service. I also would not do well being woken up at 3am due to a nurse calling out and frantically trying to piece together a new schedule with other nurses, and then getting up again at 6:30 for an 10-11 hour workday, followed by being on call again. If it hadn't been for on call, I would have taken the job.
Also, I noticed none of the employees took a lunch break during my pit sit. They went to a small closet and grabbed their packed lunches and QUICKLY ate their lunches at their desks, while still taking calls and working on the computer. I didn't believe the other reviews on this site, but it is very true that their are NO BREAKS at Maxim, not even a 15 min break for lunch. That really struck me as odd, since the recruiters are sitting at their desks for a minimum of 10 hours (more likely 11). In all honesty, it struck me as a red flag.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Personality Test.
More Maxim Healthcare Services Healthcare Recruiter Interviews
Helpful Interview?
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Reimbursement Specialist at Maxim Healthcare Services
Posted May 21, 2012
2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2012 (took 2 months)
Very unprofessional. I wasted 2 months interviewing with this company FIVE times. I'm great at interviewing and I feel I hit everything out of the park to say except that I have no DIRECTLY related experience (which the HR rep assured me was fine since I had recently graduated college). The job was just basically verifying time sheets and making calls to follow up on errors, not really rocket science.
The whole process started in March when I was contacted by HR rep 1 who scheduled a phone interview which lasted 30 minutes. She later scheduled a meeting with manager 1 which lasted an hour and he even set me up with another employee who taught me more about the job. He said he'd be in touch. I emailed HR rep 1 2 weeks later and she said he had not chosen me but I could interview with another manager so she scheduled it and I had the hour interview with manager 2 and she said she'd be in touch. 2 weeks later I emailed the HR rep1 and she said she didn't know about manager 2 but she could pass me on to HR rep 2 so that I could interview for another position.
Well HR rep 2 wanted to do another phone interview and a skills test. I did both and he set up an interview with manager 3. 2 weeks later I emailed him and he said they were still doing interviews but he would keep me posted. This whole thing has been a colossal waste of time. Note that all of the interviews, I felt, went very well and each time was better. Why bring me in 3 separate times and do 2 phone interviews and a skills test? It seems like the HR reps have absolutely no contact with the hiring managers who were all under 30 and read interview scripts to me. Not to mention the HR reps are apparently incapable of just emailing interviewees and telling them no they didn't get the job so they keep stringing you along. Needless to say I'm no longer holding my breath about these jobs.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
More Maxim Healthcare Services Reimbursement Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Licensed Practical Nurse at Maxim Healthcare Services
Posted May 16, 2012
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 (took 3 days)
very easy.
Interview Questions
Negotiation Details
no negotiation process.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Director of Clinical Services at Maxim Healthcare Services
Posted May 12, 2012
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2010 (took 2 weeks)
It is difficult to say although it seemed apparent from the time of the interview that the manager didn't feel like I qualified for the job, even though I have management experience. They ended up hiring outside of the company which I thought was bogus. It was a face-to-face interview with the Office Manager and I didn't feel he/she was really listening. Remember, if you ever interview, make sure you list your accomplishments and experience. Focus on your positive attributes and why you would be a good fit for the company.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Home Health Registered Nurse at Maxim Healthcare Services
Posted Apr 20, 2012
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2012 in Raleigh, NC (took a day)
On-line resume sent, called from Maxim and interview scheduled. Completed application. Interview with manager.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Recruiter at Maxim Healthcare Services
Posted Feb 1, 2012
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took 1 week)
Interviewed with the office manager and then the team in a pit sit scenario
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Maxim Healthcare Services Recruiter Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Compliance Assistant at Maxim Healthcare Services
Posted Jan 4, 2012
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Columbia, MD (took 3 weeks)
The interview process was unprofessional on a myriad of levels. Initially, I was contacted by phone and email by one of the recruiters (I will called her Recruiter 1) who wanted to speak to me about the position and career goals. When I was able to contact her, she told me to contact another recruiter (I will call her Recruiter 2). This begs the question: why was Recruiter 1 telling me to contact Recruiter 2? Was Recruiter 1 incapable of conducting the interview? Was Recruiter 2 incapable of initially reaching out to me? When I finally had the interview with Recruiter 2, everything was fine. I was told there would be a decision within one week. I followed up about one week later, but I was told the manager was out of the office and Recruiter 2 would contact me Tuesday or Wednesday next week. She never contacted me, so I emailed and called Recruiter 2 on Wednesday. I received an automated email saying she is out of the office until January 3. Thus, I called Recruiter 2 on January 3. Nevertheless, it went straight to her voice mail. The next day, I finally received a rejection email. There was no shred of professionalism.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Medical Assistant at Maxim Healthcare Services
Posted Jan 1, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took 3 months)
I was greeted at the door and placed in a room to take to take a skills test, then I was asked to take a tb skin test I was told to go down stairs where they give the test I did so and reported back to the interviewing office they told me that they would be getting back intouch with me.
Negotiation Details
I was not able to negotiat anything.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Healthcare Recruiter at Maxim Healthcare Services
Posted Dec 21, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 in San Francisco, CA (took 4+ weeks)
Started with a phone screen from the person who would be your AM ( Accounts Manager). After passing that you the have a 1:1 with the AM at this point you will meet the other office staff: other recruiter(s), DOCS (Director of Clinical Services), Clinical Supervisors, Med Records and the office PC (Personnel Coordinator). After this if you are advanced you will the be invited to do a "pit sit." Basically you go back into the office for a couple hours to watch the other recruiters in action and get a better understanding of day to day operations and a chance to ask a ton of questions. After this you will will set up an interview with the areas RAM (Regional Account Manager) which is the last step. (You will have to take a personality test at some point in the process.)
Interview Questions
Negotiation Details
No negotiation on the base which is fixed at $625 a week. You might be able to negotiate your weekly minimum commission which varies by office.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
More Maxim Healthcare Services Healthcare Recruiter Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Healthcare Recruiter at Maxim Healthcare Services
Posted Nov 15, 2011
2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2010 (took 3 weeks)
Waste of time
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Personality Test.
More Maxim Healthcare Services Healthcare Recruiter Interviews
Helpful Interview?
Yes |
No
Inappropriate?